Help Scout

HQ
Boston
Total Offices: 2
171 Total Employees
Year Founded: 2011

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Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.

Recently Posted Jobs at Help Scout

Help Scout Offices

OnSite Workspace

Employees work from physical offices.

Typical time on-site: None
HQBoston, Massachusetts, USA
Boulder, Colorado, USA

Perks + Benefits

Compensation + Total Rewards
Offers company equity
Offers performance bonuses

Diversity, Equity + Inclusion
Offers diversity-based Employee Resource Groups

Family + Childcare Benefits
Provides family medical leave
Offers generous parental leave

Healthcare Benefits
Offers dental insurance
Offers health insurance
Offers vision insurance

Promotion Policies
Provides customized development tracks

Retirement Benefits + Financial Planning
Offers 401(K)
Offers disability insurance
Offers life insurance