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Fintech • HR Tech
Own the data foundation for Gusto’s Customer Experience organization, including pipelines, data models, dashboards, monitoring, and reporting. Partner with CX leaders and data teams to define metrics, investigate customer outcomes, apply statistical methods and AI-driven anomaly detection, and improve data quality and governance. Build scalable self-service insights, communicate findings to technical and non-technical stakeholders, and mentor data practitioners while independently driving high-impact projects.
Fintech • HR Tech
Own security operations initiatives, lead incident response, improve cloud and corporate threat detection, build Python automation, conduct threat hunting, and govern non-human identities and AI-agent connections. The role includes monitoring AWS and GCP security tools, managing post-incident improvements, collaborating across teams, mentoring teammates, and participating in a lightweight after-hours escalation rotation.
Fintech • HR Tech
Own Gusto’s franchise partner channel by recruiting and signing franchisors, negotiating agreements, onboarding and managing partner relationships, and driving franchisee adoption. Responsibilities include outbound prospecting, pipeline forecasting, performance reporting, renewals, co-marketing coordination, and cross-functional collaboration with sales, legal, marketing, revenue operations, product, and integrations teams.
