Gusto
Articles about Gusto
Featured Articles
All Articles
Recently posted jobs
Fintech • HR Tech
Lead Gusto's AI/ML strategy, managing teams in Machine Learning Engineering, AI, and Risk Data Science. Ensure systems are reliable and impactful while fostering a culture of technical excellence.
Fintech • HR Tech
Serve as the primary, consultative point of contact for retirement benefits clients via phone, email, and Zoom. Provide expert support on 401(k) and plan health, proactively identify churn risk, educate customers on fiduciary responsibilities, leverage AI tools and cross-functional partners to resolve issues, and drive customer retention and engagement.
Fintech • HR Tech
Own the end-to-end onboarding journey for benefits integrations: drive consultative outreach, manage project timelines, confirm eligibility and compliance, gather required information, build policies, manage enrollments, coordinate with internal and external partners, and ensure accurate, timely benefits implementation and excellent customer experience.
