Gusto
Teams at Gusto
Recently posted jobs
Fintech • HR Tech
Lead a Tier 2 Money Advanced Care team (10–12) to resolve complex banking, disputes, and money-movement escalations. Coach team members, drive continuous improvement, use data and AI/automation to improve workflows, partner cross-functionally, and deliver timely, compliant, customer-centered outcomes.
Fintech • HR Tech
Manage end-to-end onboarding for Gusto 401(k) plans (new setups and conversions). Serve as primary contact for sponsors/admins, drive tasks to activation and first contribution, coordinate cross-functionally, ensure data accuracy and compliance, monitor performance metrics, and use AI tools to improve workflows.
Fintech • HR Tech
The Principal Product Operations Manager at Gusto will drive product development and integrate service strategies using customer feedback and data. This role requires collaboration across teams to ensure product success and enhance customer experience, leveraging AI tools and operational metrics.
