Assembled

HQ
San Francisco
Total Offices: 2
130 Total Employees
Year Founded: 2018
The support operations platform. Enabling great support, from workforce planning to AI automation
Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale. We automatically resolve millions of interactions through chat, email, and phone while optimizing staffing for hundreds of thousands of support professionals. Our mission is to elevate customer support through AI-powered software that makes life easier for customers and employees.

Assembled Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our roles we're hybrid, Monday & Thursday in-office

Typical time on-site: 2 days a week
HQSan Francisco, California, USA
New York City, NY
Learn more

Perks + Benefits

Compensation + Total Rewards
Offers company equity
Offers performance bonuses
Provides relocation assistance

Diversity, Equity + Inclusion
Has a highly diverse management team
Mean gender pay gap is below 10%
Hiring practices promote diversity

Family + Childcare Benefits
Provides family medical leave
Offers generous parental leave
Provides a post-parental leave return-to-work program

Healthcare Benefits
Offers dental insurance
Offers Flexible Spending Account (FSA)
Offers health insurance

Job Training + Talent Development
Hosts Lunch and Learns
Allows employees to pursue continuing education during work hours

Office Perks + Extras
Provides commuter benefits
Provides free daily meals
Office is pet friendly

Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
Golang
Golang
LANGUAGES
Kubernetes
Kubernetes
FRAMEWORKS
Python
Python
LANGUAGES
React
React
LIBRARIES
TypeScript
TypeScript
LANGUAGES