Top Senior Remote Jobs in Denver & Boulder, CO

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

Lead a high-volume Scale Customer Success team serving mid-market and large commercial customers. Build segmentation strategies, digital and AI-driven engagement programs, playbooks, and lifecycle workflows to improve retention, expansion, adoption, and CSM productivity. Hire and develop CSMs, manage risk using data, collaborate with Sales and cross-functional teams, and personally handle critical customer escalations.

Leads SMB and mid-market commercial sales strategy, revenue growth, and a team of Account Executives. Responsibilities include recruiting and coaching sales staff, closing high-volume B2B SaaS deals with in-house legal teams, optimizing pipeline and forecasting processes, collaborating cross-functionally, implementing sales technology, and tracking performance metrics. The role balances hands-on deal execution with strategic leadership in a fast-paced legal technology startup.

Lead end-to-end SAP Concur Expense and Invoice implementations, including discovery, requirements gathering, solution design, configuration, testing, deployment, training, and post-production support. Advise clients on best practices, workflows, policies, reporting, process improvements, and system optimization. Serve as a subject matter expert, manage implementation projects, support demonstrations and RFPs, develop communications and training materials, and travel onsite to client locations as needed.

Design, build, and operate production AI automations and agentic workflows for Toast’s customer care systems. Integrate LLMs with Salesforce Service Cloud, Amazon Connect, and workflow platforms; develop autonomous actions with human oversight; test, monitor, and improve system reliability, accuracy, latency, and cost. Collaborate with software engineers, Salesforce developers, and care operations stakeholders to translate workflows into scalable intelligent solutions.

Own the design direction for Toast’s Marketing Tools, creating coherent experiences across campaigns, customer outreach, and performance measurement. Partner with product managers, engineers, researchers, and designers to redesign mature products, conduct research, use data to guide decisions, and prepare tools for AI-assisted workflows. The role requires end-to-end product design ownership, systems thinking, prototyping, and collaboration across marketing, CRM, website, ordering, and agentic product teams.

Own the Toast Delivery Services product roadmap, improving dispatch, order tracking, exception handling, refunds, and AI-assisted delivery operations. Partner with Guest, POS, Order Management, AI teams, restaurants, couriers, and external integration partners to deliver measurable outcomes for operators and guests. Shape real-time delivery experiences, proactive alerts, capacity matching, and trusted automation for restaurant delivery.

Own Jasper’s customer advocacy and experiential marketing engine, including customer story development, reference programs, analyst and press preparation, customer-generated content, and six annual Customer Advisory Boards. Build executive and practitioner relationships, design high-touch events, deploy customer proof into sales and post-sale programs, and measure product behavior change, account coverage, expansion pipeline, and advocacy conversion. Partner cross-functionally with Sales, Customer Success, Product Marketing, Marketing Ops, and RevOps in a fully remote role requiring 20–25% travel.

Develop and maintain Salesforce applications, Apex, Lightning Web Components, APIs, and integrations across payment, credentialing, exam, tax, and finance systems. Troubleshoot production issues, manage high-volume data, maintain security controls, and deliver tested changes through CI/CD. Collaborate with cross-functional Agile teams on technical designs, estimation, and implementation while evaluating Salesforce releases and using AI-assisted development tools.

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Manages a distributed team of Solutions Architects across India while serving as a player-coach on strategic sales opportunities. Leads technical evaluations, workshops, demonstrations, and proof-of-concept engagements; builds executive customer relationships; and translates technical requirements into business outcomes. The role also owns regional operating practices, forecasting, resource allocation, KPI tracking, cross-functional alignment, hiring, coaching, and team development across Sales, Channel, Marketing, Enablement, and Product Management.

Leads group sales growth for a luxury resort by generating new business, converting inquiries, qualifying leads, conducting outreach, and achieving sales targets. Coordinates with property leadership and internal departments to fulfill contracted services and maintain client satisfaction. Responsibilities include property visits, site inspections, FAMs, direct sales calls, and attending trade shows. The role is remote within the U.S. and requires travel of up to 35%.

Develop and maintain MongoDB server workload resilience infrastructure in C++ or Rust. Design workload policies for rate limiting, prioritization, overload mitigation, availability, and performance. Write unit and integration tests, investigate failures, improve observability, diagnose and fix complex distributed-system issues, and lead technical projects. Collaborate across engineering teams, mentor junior engineers, participate in hiring, and improve operational readiness, monitoring, incident management, and rollout processes.

Build AI-powered applications for enterprise customers using Generative AI, LLMs, MongoDB, and modern software architectures. Responsibilities include refactoring applications, migrating legacy databases, optimizing performance, developing microservices and intelligent automation, supporting AI adoption, and influencing product strategy. The role collaborates with engineering, product, and customer teams to deliver scalable solutions and requires substantial enterprise software engineering experience.

Provides L2/L3 support, administration, monitoring, troubleshooting, and optimization for cloud contact center platforms including Five9, NICE CXone, Webex Contact Center, and Cognigy. Resolves voice, routing, IVR, integration, reporting, and agent issues; manages incidents, changes, SLAs, root-cause analysis, documentation, and customer communications. Participates in 24/7 operations, on-call rotations, major incident response, maintenance, automation, and continuous service improvement for enterprise managed-services customers.

Leads complex enterprise AI consulting engagements, designing and implementing generative AI, agentic AI, MLOps, model-serving, and infrastructure solutions. Advises executives, leads architecture reviews and technical governance, supports sales pursuits, develops standards and reusable offerings, and mentors technical teams. The role requires strong expertise in AI architecture, NVIDIA technologies, Python, Kubernetes, GPU infrastructure, security, operations, and client-facing consulting.

Field-based technical pre-sales consultant developing Digital Experience and unified communications solutions for CDW customers. Provides architecture guidance across Microsoft Teams, Webex, calling, assessments, optimizations, health checks, deployment, and advisory services. Leads customer conversations, scopes solutions, writes statements of work, supports sales strategies and public-sector opportunities, maintains strategic relationships, and provides technical enablement and mentoring. Requires travel to customer locations up to 25%.