Top Senior Remote Jobs in Denver & Boulder, CO

Leads Customer Success strategy and execution for enterprise demand partners using Bankrate private marketplaces. Responsibilities include optimizing engagement and conversion, expanding partnerships, improving onboarding and time to value, connecting Product, Marketing, and Sales, translating engagement data into ROI, and managing a high-performing team in a B2B2C fintech environment.

Leads and develops a team of Strategic Customer Success Managers responsible for enterprise accounts. Drives retention, expansion, account health, renewals, QBRs, forecasting, and operational consistency. Serves as an executive escalation point, coaches strategic customer engagement, incorporates generative AI into workflows, and partners cross-functionally with Sales, Renewals, Onboarding, Product, and Professional Services. Tracks portfolio performance and supports customer value realization across high-value SaaS accounts.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Own Revenue and Onboarding Operations for Toast Retail, partnering with Sales and Onboarding leaders to improve pipeline, conversion, productivity, onboarding throughput, and time-to-go-live. Diagnose operational data, design and launch growth pilots, define process and system requirements, improve sales-to-onboarding handoffs, and drive cross-functional adoption. The role requires hands-on roadmap ownership, SQL analysis, Salesforce fluency, applied AI usage, and influence across technical and business teams.

Lead GitLab’s company-wide strategy for autonomous, agentic software development workflows. Identify and validate AI opportunities across the SDLC, build prototypes and reference architectures, establish evaluation frameworks and safety controls, and drive internal adoption. Partner across Engineering, Product, Infrastructure, Security, Architecture, and Data and ML teams to scale reliable, observable, compliant agentic capabilities into customer-facing products. Mentor senior technical leaders and represent GitLab externally on AI-assisted development and productivity measurement.

Own and expand a portfolio of enterprise accounts through upselling, cross-selling, consultative selling, and complex multi-product SaaS deals. Build executive relationships, create strategic account plans, articulate business value and ROI, manage forecasts and Salesforce pipeline using MEDDICC, and collaborate with solution consultants, customer success, product, and renewals teams to drive adoption, retention, and growth.

Executes and manages trades for SMA, UMA, MSP, and model-only accounts. Generates block trade orders, processes account maintenance and model changes, routes orders for execution, performs pre- and post-trade controls, reviews executions, reconciles trades, and supports sponsor connectivity. The role also identifies trading-process improvements and ensures client service-level requirements are met.

Manage and deepen a portfolio of approximately 100 mature business clients with revenues above $5 million. Provide deposit, cash management, credit, treasury, and customized banking solutions while driving retention, growth, referrals, and primary-bank relationships. Advise business owners on personal financial needs, coordinate with internal specialists, conduct client meetings, manage risk, follow regulatory requirements, and support business credit opportunities up to approximately $15 million.

Lead complex security investigations across endpoint, identity, cloud, email, SaaS, and network environments. Own incidents through containment, remediation coordination, documentation, and post-incident review. Tune detections, queries, dashboards, workflows, and SOAR playbooks; improve SOC metrics, threat coverage, alert fidelity, and response processes. Partner on vulnerability and cloud-risk remediation, participate in global on-call rotation, use approved AI capabilities responsibly, and mentor analysts.

Leads AI transformation for customer experience by building Voice of Customer infrastructure, identifying automation opportunities, prototyping LLM and agent-based workflows, and partnering with Engineering on production solutions. The role analyzes processes, writes requirements, manages stakeholders, drives adoption, measures business impact, and stays current on AI trends. It also includes customer-site travel once per quarter.

Own commercial navigation features end to end across mobile, backend, and web surfaces. Build reliable, customer-facing navigation experiences for commercial fleets despite poor connectivity, dynamic schedules, and changing routes. Define product priorities and success metrics, ship maintainable and tested code, improve observability, and collaborate with product, design, Maps, Telematics, and adjacent engineering teams. The role requires strong customer focus, technical depth, and the ability to make practical tradeoffs in ambiguous problem spaces.

Own the roadmap and end-to-end seller experience for quoting, approvals, and opportunity workflows across Salesforce and CPQ. Discover high-impact problems with Sales, Deal Desk, Finance, and Engineering; build prototypes, dashboards, internal tools, and AI-assisted workflows; measure adoption and business impact; and iterate solutions for scale. The role requires hands-on product development, strong stakeholder management, and expertise in go-to-market systems.

Serve as a trusted advisor to behavioral health providers by reviewing financial reporting, preparing budgets/forecasts, analyzing KPIs, providing technical accounting support, identifying operational improvements, leading US and offshore engagement teams, and coaching staff to ensure high-quality deliverables and client service.