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Leads architecture, modernization, optimization, and reliability initiatives for mainframe CICS, MQ, and z/OS Connect environments. Provides technical direction across development and operations teams, establishes governance and change processes, tunes performance using telemetry, resolves incidents, and develops modernization roadmaps. Collaborates with stakeholders and enterprise architects to deliver secure, scalable, high-availability solutions while evaluating automation, cloud integration, and AI technologies.

Leads the architecture, modernization, resilience, security, and performance optimization of enterprise mainframe environments. Responsibilities include z/OS performance tuning, WLM and RACF administration, business continuity planning, automation, technical governance, incident resolution, stakeholder collaboration, and guidance of cross-functional engineering and operations teams. The role also evaluates cloud, DevOps, AI, and hybrid IT technologies for mainframe transformation.

Manages and grows relationships with affluent consumer and business customers through proactive outreach, discovery-based financial conversations, and tailored banking strategies. Provides guidance across deposits, lending, investments, credit, and business banking; manages a book of business; coordinates referrals with internal partners; promotes digital banking; supports branch colleagues; and maintains strong documentation, risk controls, regulatory compliance, and customer service.

Manages and grows relationships with affluent consumer and business customers through proactive outreach, discovery-based financial guidance, and multi-product banking solutions. Oversees a book of business across deposits, lending, investments, and credit; coordinates referrals with Wealth, Home Lending, and Business Banking; promotes digital adoption; supports branch colleagues; and maintains strong risk, compliance, documentation, and customer service standards.

Build customer relationships in a branch setting by understanding financial needs, recommending banking products and services, supporting account openings and credit applications, processing cash and teller transactions, and making referrals. The role combines customer service, proactive outreach, digital banking guidance, compliance, risk awareness, and collaboration with branch specialists. Saturday availability and SAFE registration are required.

Leads post-sales success for strategic enterprise accounts, partnering with C-level executives to drive digital transformation, adoption, renewals, customer satisfaction, and expansion. The role establishes success metrics, mitigates risks, coordinates cross-functional teams and partners, guides Customer Success teams, and develops scalable processes and business transformation strategies.

Handle inbound and outbound calls to current policyholders to explain and add additional life, accident, and health coverage; use the eService web system to assess eligibility, complete paperwork, correct errors, and assist with correspondence while maintaining confidentiality and strong customer service.

Develop, deliver, and evaluate training programs for customer retention representatives. Responsibilities include creating curricula and instructional materials, conducting onboarding and coaching sessions, monitoring call quality, providing feedback, supporting call center operations, testing new systems, identifying training gaps, and improving program effectiveness. The role also collaborates with supervisors and managers to ensure representatives meet customer service and performance standards.

Own the vision, strategy, roadmap, and execution for Atom Engine content, including scenarios, units, and entities. Translate user and stakeholder needs into priorities and requirements, improve content creation and maintenance workflows, define quality standards, and align content with product, engineering, design, and domain teams. Use user research, exercise feedback, and production data to measure effectiveness and drive continuous improvement in a military simulation environment.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Implement and optimize Oracle NetSuite finance solutions, serving as a functional lead across full lifecycle implementations. Responsibilities include leading onshore and offshore teams, configuring order-to-cash, purchase-to-pay, account-to-report, Advanced Revenue Management, and SuiteBilling modules, designing customizations, conducting implementation testing, applying SuiteSuccess methodology, and advising clients on finance transformation and accounting processes.

Support payer operations and transformation client engagements by conducting research, data analytics, process improvement, and change management. Assist in developing and implementing operational strategies, quality standards, stakeholder alignment, and performance metric analysis while learning consulting skills and supporting senior staff.

Leads aftersales performance across a dealership district by driving revenue, customer retention, customer satisfaction, and KPI achievement. Partners with dealer leadership, executes Customer Care and Aftersales programs, develops business plans, analyzes dealership performance, recommends operational improvements, and resolves customer concerns. The role requires strong automotive service and parts knowledge, data analysis, consultative influence, frequent territory travel, and residence or relocation to the Las Vegas area.

Leads commercial accounts across the U.S. Air Force and Space Force, serving as the primary customer contact and driving solution sales across networking, security, data center, and wireless offerings. Develops account plans, builds partner and systems integrator relationships, identifies opportunities, manages pipelines and forecasts, grows revenue and margin, and coordinates internal resources to deliver complex solutions. The remote role requires frequent customer engagement and at least 50% travel.

Architects and sells complex IT solutions to Department of Defense and federal customers. Translates business requirements into scalable technical architectures, develops proposals, configurations, demonstrations, and proofs of concept, and supports account planning and sales pipelines. Advises customers and sales teams on enterprise infrastructure, services, partners, technology trends, and business value. Requires extensive DoD and technical IT experience, U.S. citizenship, and travel exceeding 50%.

Drives storage product and solution sales to federal government and other assigned accounts. Builds pipelines, identifies opportunities, develops consultative customer and channel relationships, assesses technical and business feasibility, negotiates and closes profitable deals, and positions HPE storage solutions against competitors. Acts as a storage subject matter expert, supports account planning, enables partners, coordinates pursuit resources, and communicates technical and financial value to customer stakeholders, including C-level executives.

Lead cryptographic security assessments of protocols, libraries, applications, and high-assurance systems. Analyze advanced cryptographic constructions, identify design and implementation weaknesses, validate exploitability, and recommend remediation. Build testing and analysis tools, manage client delivery, write precise technical reports, mentor engineers, contribute to methodologies and services, and support open-source research and technical publications.

Leads and develops a team of Strategic Customer Success Managers responsible for enterprise accounts. Drives retention, expansion, account health, renewals, QBRs, forecasting, and operational consistency. Serves as an executive escalation point, coaches strategic customer engagement, incorporates generative AI into workflows, and partners cross-functionally with Sales, Renewals, Onboarding, Product, and Professional Services. Tracks portfolio performance and supports customer value realization across high-value SaaS accounts.