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The Customer Care Advocate guides customers through complex insurance-related inquiries, using AI tools to enhance service accuracy and efficiency while ensuring compliance and customer confidence.

Lead development and lifecycle management of supplemental health insurance products (Critical Illness, Cancer, Accident, Hospital Indemnity). Drive market research, competitive analysis, go-to-market plans, and cross-functional launches working with Pricing, Contracts, Operations, Technology, Training, and Sales to deliver product strategy and execution.

Lead enterprise AI transformation engagements: advise C-suite, define AI strategy and target operating models, design end-to-end architectures (ServiceNow AI stack, RAG, knowledge graphs), define data catalog and metadata strategies, embed AI governance and responsible AI, drive adoption and change management, and develop repeatable practice IP and thought leadership.

Write, edit, build, and QA sponsored email campaigns; set branded email standards; develop and coach AI-assisted production workflows; analyze email performance and report monthly; manage multiple high-volume assignments and flex into other branded content formats.

The Principal Counsel, Privacy at Babylist will lead and manage the privacy legal program, ensuring compliance with U.S. privacy laws while collaborating with Product and Engineering teams to embed privacy from the start of product lifecycles.

The Senior Manager, Planning will oversee financial and inventory strategies for a division, leading forecasting and management while partnering with various cross-functional teams for improved business decisions.

Lead vision and execution for Dropbox's next-generation design system and experience platform. Build reusable patterns, components, tokens, accessibility standards, and operating models to scale product quality across web, mobile, desktop, and AI experiences. Partner with product, engineering, research, brand, and leadership to drive adoption, governance, measurement, and high-fidelity front-end implementation while managing and developing a multidisciplinary team.

Lead design and implementation of compliance and risk programs across products, focusing on AI and cloud environments. Manage audits (SOC, ISO, HIPAA, PCI), drive automation and AI-enabled controls, perform gap assessments, collaborate with engineering/product teams, and advise on regulatory impact and remediation across jurisdictions.

Lead development and implementation of warehouse automation strategies to optimize supply chain operations. Analyze processes to identify improvements and cost reductions, advise clients on technology and data analytics, and manage large-scale projects and multi-level teams. Apply systems thinking, validate outcomes with clients, and coach high-performing diverse teams while modeling firm standards.

Lead development of AI and ML solutions for healthcare systems, overseeing teams, driving use case development, and ensuring operational excellence while managing global delivery operations.

As a Senior Associate, you'll lead the development of Salesforce Marketing Cloud solutions, mentor junior members, analyze complex problems, and build strong client relationships while ensuring high-quality standards.

Lead and develop a team of Technical Support Engineers to manage day-to-day support operations, escalations, SLA adherence, and tooling. Partner with Engineering, Product, and Customer Success to resolve API, integration, SSO/SCIM, and cloud-related issues, improve processes and runbooks, drive metrics-informed improvements, and scale global support coverage and enablement.

The role involves strategizing and architecting digital commerce experiences, managing data structures and models, and supporting AI integration. Responsibilities include partnering with product teams, designing customer journeys, and running experiments to improve commerce performance.

Serve as a post-implementation technical expert and trusted advisor for enterprise customers, driving adoption, configuring the Risk Cloud platform, performing advanced workflow and data integrations, managing account health to prevent churn, and identifying expansion opportunities while partnering cross-functionally and leveraging built-in AI capabilities.

Serve as the primary benefits contact for a portfolio of small-employer clients. Guide clients through renewals, plan evaluation, selection and enrollment; recommend coverage options (dental, vision, life, disability, HSA/FSA) and plan types; provide clear phone and email guidance; maintain timely, accurate service; meet SLAs and retention goals in a fast-paced environment.

Lead measurement strategy for revenue enablement by defining success metrics, building frameworks to correlate training and content with productivity and revenue, analyzing cross-system data, creating executive dashboards, and guiding program optimizations to maximize GTM effectiveness and field performance.

Advise Falcon Complete customers on security posture, assess and remediate misconfigurations, produce reports, document and resolve issues per SLAs, liaise with support and internal teams to troubleshoot and improve security outcomes.

Build and scale AI platform infrastructure for internal agents across AWS/GCP. Integrate identity (Okta, OAuth2/OIDC), implement agentic security, containerized deployments (Docker/Kubernetes), CI/CD and Terraform-based pipelines, run vendor evaluations, and design observability/telemetry for LLM-driven workflows while collaborating with security, identity, and engineering teams.