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Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.

Build and maintain rating and customer-facing models, support state expansion and DOI inquiries, produce actuarial deliverables (rate indications, reinsurance analysis, loss modeling), develop product profitability analytics, operationalize analytical frameworks, and improve automation and monitoring of pricing and forecasting processes.

Lead retail analytics to identify growth and efficiency opportunities, build strategic recommendations (store footprint, pricing, omnichannel), conduct market/competitive research, drive cross-functional initiatives, and deliver executive-ready analyses and frameworks to inform retail and digital strategy.

Lead inventory accounting for an e-commerce/retail business: manage inventory valuation and reserves, review dropship and freight costs, perform reconciliations and flux analysis, support month/quarter/annual close and audits, partner with FP&A and Supply Chain, drive process improvements, mentor staff, and support system and special projects.

Lead the Enterprise Builder ABM program end-to-end: named account strategy, ERI benchmarking, executive engagement, ABM execution, BDR coordination, and $20M pipeline accountability. Design targeted account programs, measure account progression and deal quality, manage an ~$800K program budget, present results to executive leadership, and align Sales, Product, and BDRs to drive pipeline ROI.

The Senior Web Designer will lead complex website design projects for enterprise clients, ensuring user-centered design and technical feasibility while collaborating across teams and mentoring junior designers.

The Director of Engineering oversees the technical strategy and architecture for the Distribution team, managing engineering projects, optimizing systems, ensuring reliability, and leading multi-disciplinary teams to achieve high performance and growth.

Lead design and delivery of Apollo's enterprise control plane: permissions, roles, admin workflows, manager controls, territory and assignment, and governance. Define a standard permission model, admin and manager experiences, and instrumentation to support large-scale customers, improve security and reduce admin-driven friction, and enable enterprise adoption and expansion.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion. Own lifecycle from onboarding to renewal, use data and internal tools to measure health and utilization, take corrective actions, forecast risk and growth, and build trusted advisor relationships with senior technology leaders.

Lead design, launch, and lifecycle management of Pluralsight solutions (AI, Cloud, Security). Define expert POV, build curricula, labs, assessments, and blended learning programs. Own roadmap, metrics, GTM partnership with Sales and Marketing, and continuous iteration using data and SME collaboration to drive enterprise customer outcomes.

As Vice President, Legal Commercial, you will lead GitLab's global commercial legal function, advising on strategies, managing a legal team, and overseeing AI governance and contracting.

Partner with R&D leaders to provide FP&A support: build and oversee financial models, drive planning and analysis, translate data into actionable insights, run cross-functional projects, communicate to executive stakeholders, mentor junior finance team members, and independently prioritize and deliver complex finance workstreams.

Serve as a trusted technical pre-sales advisor for U.S. government customers, owning technical evaluations, POCs/POVs, demos, and tender support. Drive account strategies, create customer success plans, run value stream assessments, mentor peers, and advocate customer feedback into Product, Sales, and Marketing to accelerate GitLab adoption in regulated environments.

Manage high-impact technical escalations, coordinate cross-functional teams to drive resolution, lead incident calls and executive communications, perform root-cause analysis, track trends, and lead improvement projects to prevent repeat issues and improve escalation response.

Lead end-to-end delivery of complex Professional Services engagements, establishing governance, managing risks, finances, and stakeholder alignment. Serve as trusted advisor, integrate AI use cases, mentor teams, and improve delivery standards to drive customer outcomes and business health.

Manage the global Candidate Experience function, leading a team to optimize candidate interactions and drive operational excellence across regions.

Support Product's operating system by improving processes, documentation, dashboards, and cross-functional coordination. Maintain intake, roadmap, dependency tracking, releases, and decision logs. Identify and automate manual workflows, apply AI-enabled tools responsibly, and produce reporting to increase visibility, alignment, and delivery speed across Product, Engineering, Design, and customer-facing teams.

Manage technical implementation, onboarding, and adoption for client portfolio. Architect solutions, configure the Quantum Metric platform, build custom JavaScript data capture, and create dashboards, alerts, and reports. Diagnose issues with browser dev tools, optimize performance, and manage multiple client projects with strong communication and presentation skills.

Manage a portfolio of clients to lead technical implementation, onboarding, adoption, and growth. Architect solutions, configure the Quantum Metric platform, build custom JavaScript to capture analytics, create dashboards/alerts, troubleshoot with browser dev tools, and communicate with stakeholders while managing multiple projects.