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Lead architecture, design, and delivery of PET product features; write production full‑stack code; champion testing, observability, CI/CD and operational readiness; mentor engineers and collaborate with product to shape technical roadmap.

Review and evaluate Group Life claim submissions for accuracy and completeness, process payments, respond to beneficiaries and policyholders via phone and written communications, ensure regulatory compliance and quality standards, mentor reviewers, and complete mandatory training and support tasks within turnaround times.

Screen and process incoming Group Life claims and related mail, enter and update claims in the FEGLI system, handle claimant calls and correspondence, produce letters, perform peer reviews, and meet quality and production metrics.

Lead product strategy for correspondence and digital experiences across the disability claim lifecycle. Define AI-enabled solutions, translate business and regulatory requirements into prioritized features, collaborate with Legal/Compliance/IT/Operations, and guide a cross-functional team to deliver compliant, empathetic, and efficient claimant and employer experiences.

Lead product marketing for DNSid: define positioning, messaging, buyer personas, and GTM. Create sales enablement, launch plans, customer stories, and competitive insights. Partner cross-functionally to translate technical innovation into commercial value and establish repeatable launch and enablement processes to drive adoption.

Lead technical presales for Narmi's commercial banking platform: assess prospect needs, deliver tailored demos, map product solutions, coordinate with product/implementation/customer success, manage multiple enterprise deals, and use technical knowledge to demonstrate business value and close sales.

Provide high-level administrative support to senior executives across virtual and in-office/client sites. Manage schedules, coordinate meetings, handle confidential information, arrange travel and expenses, and use Microsoft Office, Google Workspace, WebEx, and social media tools. Apply a learning mindset, prioritize tasks, tailor communication, and support a global professional services network.

Design and implement AI systems and scalable ML models (Python, TensorFlow); build/maintain data pipelines and integrations; apply NLP (NLTK) and deep learning for analytics; deploy and optimize models (including open-weight LLMs); collaborate with stakeholders and continuously learn to improve AI solutions and deployment reliability.

Lead Salesforce CPQ and Revenue Cloud engagements: analyze client needs, design and implement tailored Salesforce solutions, manage project architecture and budgets, train and mentor teams, validate deliverables, and drive technology innovation to meet strategic objectives.

Design and build scalable, automated evaluation pipelines and infrastructure to validate speech, audio, and multimodal models. Translate research benchmarks into enforceable pass/fail gates, run batch and streaming tests, operate canaries and continuous monitoring, integrate quality gates into CI/CD, and partner with research, training, inference, and infra teams to prevent regressions and ensure production model quality.

The Enterprise Account Executive will focus on closing mid-market and enterprise customers, building a qualified sales pipeline, and maintaining customer readiness. Responsibilities include navigating complex sales conversations and contributing to company growth in a high-paced environment.

Partner with sales to design and present Garner's Employer and DataPro solutions to high-value prospects. Lead discovery, technical solution design, RFP responses, and project-manage engagements with support from Data and Product teams. Act as technical liaison, communicate value propositions, and stay current on industry trends to inform product improvements.

Own preparation, review, and filing of SEC reports (10-Q, 10-K, 8-K, S-1); drive quarterly and annual reporting calendar; lead earnings release process; manage disclosure checklist and XBRL review; improve and automate reporting processes; prepare/review journal entries, reconciliations, equity rollforwards, and EPS; ensure U.S. GAAP and SOX compliance; research technical accounting issues and implement new accounting pronouncements.

Own and execute multi-year strategic partnerships with a hyperscaler and an AI lab, aligning technical integrations, commercial motions, and joint go-to-market plans. Coordinate cross-functional teams, run operational cadences, track measurable outcomes (pipeline, ARR, integrations), and represent partnerships to executives while driving hands-on execution and follow-through.

Lead delivery of complex, multi-workstream professional services engagements for large strategic customers. Define program strategy and methodology, manage roadmaps, dependencies, budgets and risks, drive adoption and change management, and communicate outcomes to executive and technical stakeholders.

Lead technical pre-sales discovery, design, and scoping for CrowdStrike Falcon platform deployments. Create SOWs, architecture diagrams, deployment roadmaps, and estimates. Partner with sales, delivery, product, and customer success to align services with business outcomes, run workshops and proofs-of-value, and ensure smooth handoffs to delivery teams. Drive service portfolio improvements and adoption roadmaps while advising customers on security architecture, risks, and mitigation strategies.

Advise Falcon Complete customers on security posture, assess and remediate misconfigurations, produce reports, document and resolve issues per SLAs, liaise with support and internal teams to troubleshoot and improve security outcomes.