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Lead incident response consulting engagements, including client scoping, forensic and malware investigations, threat hunting, remediation planning, and executive communications. Coach junior analysts conducting host and network forensics across Windows, macOS, and Linux. Develop recommendations to improve clients’ security posture, produce reports for stakeholders and legal counsel, contribute thought leadership, and travel up to 30% as needed.

Leads proactive media relations strategies for cybersecurity products, business initiatives, and executives. Builds relationships with cybersecurity, technology, business, and financial reporters; develops and pitches compelling stories; secures high-impact earned coverage; prepares executives for media engagements; translates complex cybersecurity trends into newsworthy narratives; monitors industry and competitor activity; and collaborates with leadership, marketing, technical teams, regional PR groups, and agencies.

Lead incident response engagements and intrusion investigations for major organizations. Conduct host, network, cloud, and basic malware forensics; hunt for threat actors; develop remediation plans; and communicate findings to executives, regulators, legal counsel, and customers. The role also involves team leadership, technical consulting, thought leadership, project management, and public speaking.

Leads a regional presales Solution Consulting team supporting customer discovery, presentations, demonstrations, proofs of concept, value articulation, and solution commitment. Responsibilities include coaching and developing consultants, recruiting, resource allocation, sales opportunity prioritization, training, performance evaluation, demand-generation support, and daily operational management. The role requires strong presales leadership, Japanese market expertise, SaaS and PaaS knowledge, solution selling experience, and familiarity with AI-enabled workflows.

Supports cross-channel marketing attribution and influence modeling by documenting data sources, defining business rules, mapping and normalizing interaction data, testing reporting prototypes, and recommending implementation steps. The intern also assists with AWS marketing data organization, segmentation research, data hygiene, process documentation, and stakeholder communications. The role requires analytical thinking, thorough documentation, clear communication, and collaboration across marketing and technical teams.

Build and manage consumer and business customer relationships through discovery conversations, tailored banking solutions, proactive outreach, referrals, and digital adoption. Resolve account inquiries, support deposits, lending, and investment needs, and maintain strong risk and compliance practices. The role requires obtaining and maintaining FINRA, insurance, and SAFE-related licenses while collaborating with Wealth, Home Lending, and Business Banking partners.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, managing operational tasks, resolving concerns, identifying fraud risks, and supporting branch scheduling. The coordinator also helps the branch manager, ensures policy and compliance adherence, escalates operational issues, and motivates team members to meet customer service and business objectives.

Provides banking support across multiple branches, covering banker and teller needs while building customer relationships. Opens accounts, processes service requests and credit applications, handles cash transactions, identifies customer needs, promotes appropriate banking products, and makes referrals. The role requires adapting to changing branch environments, using digital banking tools, following compliance standards, collaborating with teammates, and traveling throughout the assigned geography, including Saturdays.

Leads complex, cross-functional security and identity programs from ideation through delivery. Manages schedules, risks, dependencies, metrics, issue resolution, stakeholder alignment, and leadership communication. Drives customer IAM adoption, security compliance initiatives, sensitive-data protection, vulnerability management tracking, and process improvements across distributed engineering teams.

Build and maintain AI-powered go-to-market systems that automate sales, expansion, marketing, forecasting, handoffs, and post-sales workflows. Optimize processes, maintain CRM data quality, test and monitor automations, connect GTM tools, and translate operational needs into scalable technical solutions. The role uses AI and iPaaS tools to surface next-best actions, improve deal velocity, and support customer lifecycle operations.

Lead the development of an AI-powered platform for senior mental health, building systems for patient experience, and mentoring the engineering team.

Build and manage referral partnerships with healthcare providers, senior living communities, home care agencies, and community organizations in Colorado Springs. Grow territory referral volume through prospecting, relationship management, presentations, community events, and consistent outreach. Educate partners on services, eligibility, and referral workflows; collaborate with clinical, operations, and patient experience teams to improve onboarding and provider experience. Maintain organized CRM records, provide market feedback, and help develop scalable partnership processes.

Lead Eve’s customer risk and escalation program for serious product, integration, delivery, and adoption issues. Assess severity, assign accountable owners, coordinate cross-functional recovery plans, guide executive customer communications, and personally manage complex escalations. Apply technical judgment to diagnose issues, drive decisions across Support, Product, Engineering, and Delivery, establish recovery exit criteria, and identify recurring problems for process and product improvement.

Design and implement application security controls across cloud environments, assess cloud architectures for vulnerabilities and identity risks, conduct security reviews and penetration testing, monitor security events, support incident response, and develop cloud security requirements. Translate technical findings into remediation recommendations, interpret risk data, collaborate with clients, and mentor junior team members.

Leads internal communications and change initiatives, developing strategies, messaging, executive content, and employee engagement campaigns. Manages communication workstreams, timelines, deliverables, digital channels, stakeholder alignment, and performance analysis. Coaches team members, translates complex business updates into clear messaging, and improves communication processes across PwC’s Internal Firm Services practice.

Manage client data, analytics, and AI managed-services workstreams. Develop data pipelines, dashboards, reporting, and analytics outputs; remediate data-quality issues; tune AI models and platform components; and improve data operations, observability, and reporting workflows. Collaborate with clients to translate business needs into data solutions, interpret insights, review deliverables, and mentor junior team members.

Build and maintain developer tooling, internal platforms, testing frameworks, and core libraries used by Toast engineers. Improve development workflows, diagnose bottlenecks, integrate AI-assisted tools, measure developer productivity, operate production services, participate in on-call support, and collaborate with engineering teams on platform improvements.

Lead cloud security strategy and hands-on execution across AWS environments. Own CNAPP and CSPM capabilities, improve IAM and container security, build infrastructure-as-code guardrails, conduct architecture reviews and threat modeling, support detection and incident response, and drive remediation programs. Establish a multi-year cloud security roadmap, influence engineering priorities, mentor teammates, and partner with platform, infrastructure, SOC, and product engineering teams.

Leads development of resilient, scalable features across Toast’s enterprise Sports and Entertainment platform, including backend, frontend, and POS systems. Responsibilities include designing, deploying, testing, monitoring, and maintaining production services; leading complex technical projects; collaborating with Product, Design, Customer Success, Sales, and other teams; mentoring engineers; and using AI tools to improve development productivity.

Supports global accounts receivable and cash application across entities, currencies, and bank accounts. Responsibilities include resolving unapplied cash, reviewing Concur expenses, preparing reconciliations, assisting with month-end close and journal entries, supporting audits, and improving finance processes. The role also reviews Salesforce-to-NetSuite sales orders and helps standardize accounting operations across global entities.

Leads Apryse’s global software license assurance program, managing the team, audit methodology, customer coverage, systems, reporting, and performance accountability. Oversees validation of software usage against contractual entitlements, coordinates findings and commercial resolutions, and partners with Sales, Customer Success, Finance, Legal, Product, and technical teams. Builds scalable, data-driven audit operations across product lines and acquired products, using Salesforce and related systems to manage workflows, usage data, reporting, and compliance outcomes.