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Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Build and operate GitLab’s Rust-based Knowledge Graph backend supporting SDLC and code indexing, graph queries, MCP endpoints, AI agents, and analytics. Integrate with Rails, ClickHouse, NATS JetStream, and Data Insights systems. Improve reliability, observability, scalability, and operational readiness through testing, metrics, runbooks, alerts, and on-call participation. Collaborate asynchronously across product, data, infrastructure, security, and AI teams while contributing to system design and occasional Ruby or frontend work.

Own the vision and roadmap for GitLab Dedicated’s Switchboard control plane. Partner with engineering and site reliability teams to improve infrastructure operations, upgrades, maintenance, customer configuration, networking, authentication, health visibility, migrations, and incident management. Engage directly with customers, simplify complex technical workflows, prioritize across user experience and operational efficiency, and guide product decisions in an evolving problem space.

Analyze and optimize drug pricing using data-driven models, dashboards, reports, and strategic frameworks. Partner with Sales, Operations, Marketing, Finance, Product, pharmacy partners, and data teams to identify opportunities, define success metrics, improve reporting, and balance pharmacy economics with patient affordability. Serve as a trusted analytical advisor and support backend data development and query optimization.

Owns net-new revenue as a quota-carrying individual contributor. The Sales Director develops pipeline through prospecting, referrals, partnerships, events, and inbound leads; leads consultative sales cycles; manages complex proposals, RFPs, negotiations, and contracts; builds senior buyer relationships; sells integrated data, research, media, technology, and measurement solutions; maintains CRM forecasts; and coordinates internal teams through successful client handoffs.

Owns the full-cycle sales process for acquiring net-new clients, from prospecting and pipeline generation through discovery, proposal development, negotiation, and close. The role carries individual revenue targets, manages forecasts and CRM records, consults with prospects on data, research, audience intelligence, digital media, and measurement solutions, and coordinates subject-matter experts as needed. Ongoing account management and delivery are not core responsibilities.

Supports and maintains enterprise customer web integrations using Smartling’s web proxy solution. Owns technical tickets, troubleshoots browser and network issues, leads customer workshops, creates diagnostic scripts and tooling, manages production configuration changes, and collaborates with Engineering on product fixes. The role requires strong web technologies, debugging, communication, and customer-facing technical consulting skills.

Designs and leads scalable technical integrations and implementations for enterprise customers. The role gathers requirements, develops solutions, manages implementation changes, leads technical workshops, troubleshoots complex issues, advises stakeholders, promotes platform adoption, and contributes to process improvements and internal tools. Strong experience with web technologies, REST APIs, scripting, and customer-facing technical solution design is required.

Maintain Cloudflare’s global data center network and infrastructure across remote colocation facilities. Responsibilities include configuring network equipment, maintaining operational availability, managing contractors and vendors, creating SOPs and operational plans, improving processes through automation and AI tools, supporting deployments and migrations, troubleshooting infrastructure, and participating in 24/7 on-call coverage. The role also involves basic program management, documentation, vendor coordination, and collaboration with Network Engineering, SRE, logistics, and infrastructure teams.

Owns donor engagement communications, cultivation and stewardship events, fundraising collateral, annual reports, and seasonal giving campaigns. Develops visual and narrative assets, manages event and campaign execution, maintains editorial and asset libraries, and builds AI-enabled workflows. Partners with fundraisers, marketing, executive leadership, designers, and external PR teams to strengthen donor engagement and fundraising outcomes. Uses campaign, event, and donor data to improve performance.

Own campus acquisition and enrollment marketing across 50+ higher-education partners. Build term playbooks, campaigns, email and SMS programs, campus toolkits, events, student communities, and advocate networks. Track sign-ups by channel, optimize conversion and retention, manage event and campaign investments, and use AI to scale execution. The role partners with higher-education teams and campus stakeholders to increase course enrollment and improve fill rates.

Own the full sales cycle for new Networks business, from prospecting and discovery through negotiation and close. Generate outbound leads through cold calling, events, and strategic outreach while meeting revenue quotas and KPI targets. Conduct demos and trials, collaborate with Sales Development, Sales Engineering, Customer Success, and senior sellers, and maintain accurate forecasts. The role requires SaaS sales experience, quota achievement, strong ownership, curiosity, and willingness to travel to tradeshows and partner events.

Administer and optimize the company’s MarTech stack, including configurations, builds, testing, troubleshooting, data flows, and integrations. Develop AI-powered workflows for marketing-sales handoffs and monitoring, implement data governance and quality controls, configure cross-platform signals and messaging, and enable marketing stakeholders on tools and best practices. The role collaborates with IT, enterprise systems, product, data, sales, and marketing teams.

Leads safety and compliance strategy across sales, professional services, product development, and brand advocacy. Advises on fleet safety best practices, supports enterprise customer engagements, develops safety programs and onboarding plans, enables sales teams, and represents the company at industry conferences and regulatory associations. The role requires extensive transportation and fleet safety experience, regulatory knowledge, consultative skills, and travel of up to 60%.

Retains existing policyholders by answering coverage and premium questions, explaining policy benefits, handling policy maintenance, collecting delinquent payments, and making outbound calls. The role requires strong telephone, written, and verbal communication skills, accurate recordkeeping, discretion, independent judgment, and basic Microsoft Office proficiency. This is a remote, part-time position with potential production incentives and a Spanish-language pay differential.

Handles inbound and outbound policyholder calls to retain, resell, and recover life insurance policies. Explains coverage and premiums, recommends policy adjustments, collects delinquent payments, updates records, and follows up on solutions. The role requires empathetic communication, accurate documentation, independent judgment, and achievement of contact center KPIs. AM and PM shifts include different cancellation, recovery, payment collection, and written communication responsibilities.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Leads Deal Desk within Strategic Finance, owning revenue adjustments, deal economics, approval structures, financial modeling, accruals, cash-flow monitoring, and performance analysis for standard and complex commercial agreements. Partners with GTM, Finance, and senior leadership, presents recommendations, maintains approval governance, and manages a Senior Analyst. Requires strong judgment, revenue recognition knowledge, commercial finance expertise, and executive communication skills.

Designs, facilitates, and evaluates data-driven learning programs for customer experience teams. Responsibilities include instructional design, AI-enabled training, cohort and program management, stakeholder consultation, learner coaching, communications, and learning analytics. The role owns program outcomes, uses Kirkpatrick Model evaluations and KPIs to optimize learning, and mentors learners and junior team members while partnering with senior leadership.

Own and scale Gusto's VC and PE partnership strategy, building programmatic, high-leverage ecosystem motions. Lead partner portfolio decisions, design repeatable programs with Marketing/Events/Sales, track ARR and pipeline impact, and represent Gusto externally to drive founder and investor engagement.