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Processes escrow disbursements for mortgage and consumer loans, including taxes, hazard insurance, and PMI. Reviews tax and escrow reports, reconciles general ledger accounts, performs loan setup quality checks, manages insurance and service-provider relationships, maintains servicing records, analyzes operational reports, and responds to client inquiries. The role also supports issue resolution, reporting, and departmental projects while maintaining accuracy and service quality.

Generates awareness and qualified interest through cold calls, email, and social outreach. The BDR develops tailored multichannel prospecting strategies, communicates Lob’s product benefits, schedules meetings for Account Executives, supports initial engagements, and accurately tracks activities. This role also helps establish and improve the company’s outbound go-to-market motion while prioritizing accounts and continuously optimizing outreach processes.

Owns the retail lending product vision, customer-focused requirements, and product backlog. Prioritizes work based on business value, guides Scrum teams, partners with Scrum Masters, answers team questions, and validates delivered functionality. Communicates iteration outcomes and business value to stakeholders while managing risk and supporting customer solutions.

Monitors managed-services technologies, provides tier-1 customer and help-desk support, investigates incidents, documents issues, escalates problems, analyzes operational data, and improves support processes. The role requires collaboration with customers, suppliers, engineers, and internal teams while meeting service-level and security requirements. Work occurs within a 24/7 operation and includes overnight shifts, weekends, holidays, and possible overtime.

Develop and execute territory sales strategies to identify and expand enterprise business opportunities. Manage opportunity pipelines, forecasts, proposals, RFP/RFI presentations, contract licensing, and customer relationships. Partner with sales and solutions teams, mentor sales personnel, differentiate software offerings, support pricing and configuration, and conduct training to increase bookings. The role requires technology sales experience, market knowledge, strong negotiation and communication skills, and travel up to 25%.

Own the strategy, roadmap, lifecycle, and success metrics for network observability products across cloud and enterprise deployments. Serve as the subject matter expert on network telemetry and observability, prototype solutions, engage customers, support technical pre-sales, and enable go-to-market teams. Partner with engineering, customer success, discovery, and assurance teams to deliver products that help operators detect and resolve network issues.

Lead and grow the Americas Customer Success team, coaching CSMs, establishing scalable playbooks and operating cadences, improving adoption and customer health, identifying expansion opportunities, and partnering with Sales, Renewals, Support, Solutions Engineering, and Product. The role combines people leadership with hands-on management of strategic customer relationships and requires technical fluency in network automation or infrastructure tooling.

Build customer relationships through in-branch interactions and proactive outreach; identify financial needs, recommend banking products and digital tools, support account openings and credit applications, process cash transactions, maintain compliance, and coordinate referrals to banking specialists. The role requires Saturday availability, customer service experience, sound judgment, and SAFE registration after hire.

Build and manage consumer and business customer relationships through proactive outreach, discovery conversations, tailored banking solutions, referrals, and digital banking education. Resolve account inquiries, support deposits, lending, and investment needs, maintain accurate documentation, follow risk and compliance policies, and collaborate with Wealth, Home Lending, and Business Banking partners. Most Saturdays are required, along with obtaining and maintaining FINRA, state insurance, and SAFE registrations.

Leads a district branch network by coaching Branch Managers, driving deposit, credit, investment, and relationship growth, and ensuring strong customer and employee experiences. Translates enterprise strategy into branch execution, builds leadership pipelines, manages staffing, monitors performance insights, resolves escalated customer concerns, and maintains rigorous risk, compliance, and operational discipline across multiple locations.

Lead enterprise go-to-market strategy for Zapier’s new products, including Sidekick. Own positioning, packaging, governance messaging, enterprise ICP, competitive differentiation, customer proof points, sales enablement, and commercial readiness. Partner with Product, Sales, Marketing, and Customer Advocacy to support enterprise opportunities, translate product updates into field materials, and incorporate customer and deal feedback into product and GTM decisions.

Manages enrollment and reenrollment communication projects for executive benefits customers. Transforms data from multiple systems into accurate branded documents, audits materials for quality, fulfills paper and digital document requests, runs reports and queries, troubleshoots issues, supports partners, and recommends process improvements.

Lead executive relationships with large health plan clients, own strategic account plans, identify and close expansion opportunities, drive cross-functional collaboration, advocate client priorities internally, and ensure successful delivery and exceptional client outcomes.

Lead firmware and full-stack development for edge AI safety products, spanning embedded systems, Go backend services, and web or mobile surfaces. Own features from customer problem through fleet-scale deployment, establish architecture, optimize AI algorithms for constrained devices, partner with hardware and cross-functional teams, mentor engineers, and deliver high-impact products across more than one million connected devices.

Own Samsara’s monetization platform for packaging, entitlements, metering, rating, provisioning, and invoicing. Define consumption- and outcome-based pricing, make unit economics visible, and improve time to market and product margins. Partner with product, engineering, Finance, Sales Operations, and Revenue Systems teams to build reusable commercial infrastructure adopted across the product portfolio. The role requires strong platform product management, technical architecture fluency, executive communication, and ownership of business metrics.