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Customer-facing consultant for large insurance agencies, advising on Vertafore products. Drive product assessments, recommend optimizations, support sales and professional services, present to stakeholders, ensure adoption, collaborate cross-departmentally, and travel to customer sites.

Campus intern acts as a liaison between CDW Sales, the university, and technology partners; builds campus relationships, researches technology trends, educates stakeholders, and supports customer-facing initiatives. Participates in paid training, job shadowing, and ongoing mentorship while working 15–25 hours/week (temporarily virtual during COVID).

The Principal Consulting Engineer will implement and support IP-based call center solutions, guide project strategies, and provide technical leadership while collaborating with clients and stakeholders to achieve project goals.

Evaluate and recommend underwriting decisions for a portfolio of brokers/agents, build internal and external relationships, develop underwriting skills, support marketing and team projects, and contribute to portfolio analysis and data quality.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Lead a team of 10–15 licensed benefits advisors through renewal cycles to drive retention, revenue growth, and exceptional customer experience. Coach for performance, run cross-functional projects to improve processes and tooling, integrate AI responsibly, and ensure compliance. Partner with Product, Sales, and Carrier Ops to optimize advisor workflows and customer outcomes.

Provide embedded legal counsel for Gusto's HR Apps portfolio: review product requirements for compliance, develop compliance artifacts and rules, build processes and AI-driven tooling, monitor regulatory changes, handle customer escalations, and support vendor integrations, contracts, and go-to-market communications.

Lead and coach a sales team to convert qualified inbound leads into closed 401(k) deals. Drive sales strategy, consultative selling, relationship building, CRM pipeline management, collaboration with marketing and customer success, and regular reporting to meet monthly and quarterly targets.

Provide first-line support via live chat and service requests, troubleshoot hardware, software and network issues using diagnostic tools and runbooks, document outcomes, and contribute process improvement feedback to maintain high customer satisfaction and minimize downtime.

Lead strategy, planning, and execution for Connected TV, audio, OOH, and direct mail/gifting. Build programmatic audio and CTV programs, manage media/vendor relationships, design incrementality tests and measurement frameworks, partner with Creative and Analytics to align channels with pipeline goals, and scale offline, upper-funnel programs within an ABM and performance-marketing context.

Lead Apollo's strategic communications function: develop data-driven narratives, product and partnership PR, analyst and media relations, internal communications, and executive thought leadership. Own product launches, crisis and sensitive communications, and integrated campaigns while partnering cross-functionally to translate strategy into execution and build scalable comms operations for a high-growth SaaS company.

As a Senior Solutions Consultant, you will drive complex SaaS deals, collaborate across teams, lead technical discovery, and mentor peers while focusing on customer success and integration solutions.

Provide first-line technical support for Huntress products: troubleshoot Windows and macOS issues, guide customers through problem-solving, escalate incidents, follow up to resolution, recommend documentation updates, and continuously grow product and procedural knowledge while delivering excellent customer service.

Serve as the primary technical support contact for customers: troubleshoot Windows and macOS issues, configure and debug antivirus and management tools, escalate incidents, follow up to resolution, update documentation, and continuously learn product and internal procedures to maintain high CSAT.

Build and maintain developer platform tooling, automation, CI/CD, and Go-based CLI to improve developer productivity, reliability, and scalability for Huntresssecurity products. Implement AI-enabled workflows, support deployments in Azure and containerized environments, and collaborate with product teams to optimize architecture and operations.

Manage full-cycle recruiting for GTM roles (Solution Consulting, Customer Success, Professional Services, Support) on a six-month remote US contract. Source passive candidates using advanced techniques and tools, build talent pipelines, provide market intelligence, partner with hiring managers, and maintain recruiting data and process discipline to drive searches to offer stage.

Lead product-focused communications for MongoDB by mining product stories, managing media relations, building executive thought leadership, partnering with cross-functional teams, shaping messaging, measuring impact, and supporting launches and campaigns across the product portfolio.

Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.

Lead delivery of learning and skilling engagements: manage projects, consult with clients on learning strategy, perform needs and job role analyses, design competency-based programs and adoption plans, facilitate workshops, measure program performance, and advise on continuous improvement and Skillsoft product usage.

Lead enterprise application engineering delivery and operations across front-office, back-office, and employee platforms. Ensure stability, scalability, security, and alignment to business outcomes while driving simplification, automation, AI-enabled practices, lifecycle management, governance, and stakeholder value realization. Build and develop a high-performing engineering organization.