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Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Leads and develops a software engineering team building consumer-facing mobile and web experiences. Owns technical strategy, multi-quarter roadmaps, architecture, reliability, performance, incident response, and operational improvements. Partners with Product, Design, Analytics, and engineering teams to deliver large-scale redesigns and cross-functional initiatives while driving alignment, execution, and a high-trust team culture.

Leads Affirm’s global customer operations vendor strategy and BPO network, overseeing governance, performance, compliance, resiliency, cost optimization, AI-enabled servicing innovation, and executive escalations. Manages Vendor Managers across international markets, drives vendor selection and recovery, leads large-scale transformations and migrations, partners with analytics and cross-functional teams, and develops a high-performing, customer-centric organization.

Manage and optimize Ironclad and related contract management systems, including workflows, templates, approvals, integrations, data quality, reporting, and technical troubleshooting. Drive contract intake, lifecycle management, process improvement, knowledge management, training, and cross-functional legal technology initiatives. Build dashboards and support audits and special projects while partnering with Legal, Finance, Procurement, IT, and business stakeholders. The role focuses on legal operations and technology rather than substantive legal negotiation.

Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.

Monitors call center queues and agent performance, forecasts demand, creates employee schedules, and adjusts staffing to maintain service levels and control labor costs. Analyzes performance and call-arrival data, manages schedule adherence, attendance, and time-off requests, coordinates meetings and training, completes reports, and collaborates with operations and IT to resolve system issues and improve workforce efficiency.

Conduct corporate bond and municipal credit research, analyze issuer risk and financial developments, perform scenario and reinvestment break-even analyses, and present sector outlooks with investment recommendations. The intern will support asset management, security analysis, capital markets, and valuation activities while collaborating on team projects and providing administrative support as needed.

Build scalable distributed systems for Rula’s Marketplace Health Engine, improving provider utilization, marketplace efficiency, and patient access. Partner with Engineering, Product, Data, and Operations; lead technical strategy across teams; design backend services, APIs, and data-intensive systems; drive projects from discovery through post-launch support; solve complex marketplace problems; mentor engineers; and remain hands-on in software development.

Execute and optimize Rula’s large-scale paid search program across Therapy and Psychiatry services. Manage value-based bidding, campaign strategy, audience segmentation, automated rules, and LTV-focused performance measurement across Google Ads and Microsoft Ads. Partner with Analytics, Finance, and Brand to improve patient starts and lifetime value. Use Looker or comparable BI tools to analyze performance and support sophisticated growth initiatives.

Lead product initiatives for therapist-facing tools to automate administrative workflows and deliver real-time clinical guidance using AI. Partner with design, engineering, and clinical teams to simplify workflows, improve efficiency, and increase therapist capacity and patient care.

Lead full-lifecycle recruiting for complex, senior-level roles across G&A functions. Source and build pipelines, partner with senior leaders, use data and analytics to improve hiring velocity, and design scalable recruiting processes across global markets.

Design, build, and operate secure, low-latency authentication and authorization services using Go and gRPC. Own capabilities spanning OAuth, sessions, tokens, 2FA, account recovery, and edge authorization. Lead complex technical initiatives, improve integration tooling, collaborate with product, security, fraud, and infrastructure teams, and mentor engineers while maintaining strong observability, reliability, and security standards.

Own the strategy and roadmap for enterprise identity and multi-user capabilities, including RBAC, organization management, SSO, provisioning, authentication, and account security. Lead cross-functional launches with engineering, security, legal, privacy, and customer experience teams. Define platform vision, address vulnerabilities, establish privileged-access safeguards, and translate complex identity requirements into intuitive experiences for business and consumer customers.

Manage campaign and advertising product setup, quality assurance, launches, troubleshooting, and workflow optimization. Collaborate with Engineering, Product, and other departments to resolve technical issues and improve processes. Support internal customers, training, app testing, resource maintenance, and business-critical on-call coverage, including nights and weekends.

Develop and execute go-to-market plans for campaign-platform capabilities, translating product functionality into positioning, messaging, sales enablement, training, and adoption programs. Partner with Product, Sales, and Sales Enablement to launch capabilities, understand campaign personas, gather feedback, track adoption and performance, and improve commercial impact. Support emerging initiatives involving AI-assisted campaign planning, automation, and new campaign experiences.

Supports business development partnerships by preparing client materials, analyzing performance, managing inbound inquiries, conducting outbound prospecting, organizing partner information, researching competitors, and coordinating events and projects. The role helps generate incremental revenue and serves as a subject matter expert on outreach efforts while managing administrative and scheduling responsibilities.

Serve as a strategic analytics advisor to clients, designing and auditing Adobe Analytics and Customer Journey Analytics implementations. Lead measurement workshops, requirements gathering, documentation, report suite and CJA configuration, identity resolution, dashboard development, and data storytelling. Translate ambiguous business needs into actionable analytics strategies, present findings to executives, deliver training, and guide technical and non-technical stakeholders. Promote information security and data privacy practices, including GDPR and CCPA compliance.

Own an AI portfolio across a business domain, identify and prioritize opportunities, and personally build production agentic solutions end to end. Establish reusable patterns, evaluations, human-in-the-loop controls, and measurable business outcomes. Partner with functional leaders, earn stakeholder trust, guide platform choices, and improve team capability through mentoring, design and code reviews, and interviewing. Build reliable, secure, scalable applications around AI systems across frontend and backend layers.

Leads technical development and production programs involving tactical RF and EO/IR hardware. Owns program execution against contracts, budgets, schedules, technical requirements, and customer expectations. Directs teams, subcontractors, suppliers, and resources; manages risks, changes, earned value, performance metrics, procurement issues, proposals, compliance, and customer communications. The role is primarily on-site five days per week and may require travel between company and non-company locations.

Integrate and test spacecraft hardware in laboratory, cleanroom, and production environments. Write, review, update, and execute test procedures and scripts; troubleshoot hardware using test equipment; maintain logs and reports; and collaborate with software, ground systems, subsystem, mission assurance, and technician teams. Support launch and commissioning campaigns, software quality standards, version control, technical documentation, and presentations.

Leads highly technical development and production programs involving tactical RF and EO/IR hardware. Owns program execution, budgets, schedules, technical requirements, customer relationships, subcontractors, supply chain issues, risks, change control, compliance, proposals, and staff leadership. Ensures programs meet contractual, technical, cost, and schedule objectives while resolving issues and pursuing follow-on work.

Build and maintain Cloudflare’s globally distributed Quicksilver key-value store using Go and C. Develop features, improve CPU and memory performance, enhance monitoring and operational tooling, and debug complex, hard-to-reproduce issues across the software stack. Responsibilities include code reviews, testing, deployments, rollbacks, operations, alerting, and on-call support for a system operating across tens of thousands of servers and hundreds of data centers.

Build and expand Cloudflare's global datacenter network: coordinate installations, manage hardware and contractors, implement consistent processes, perform Linux administration, use configuration management and scripting, and collaborate with SRE and Network Engineering to improve operations and automation.

Lead and automate enterprise deal structuring and approvals, partner with Sales and cross-functional teams, tune AI agents and pricing models, and drive process iteration to maximize deal velocity, margins, and long-term value.