Top Jobs For Your Search

Lead and develop a team of Technical Support Engineers to manage day-to-day support operations, escalations, SLA adherence, and tooling. Partner with Engineering, Product, and Customer Success to resolve API, integration, SSO/SCIM, and cloud-related issues, improve processes and runbooks, drive metrics-informed improvements, and scale global support coverage and enablement.

Lead North America mid-market marketing: own demand generation, ABM, webinars, and field events. Build and manage a regional marketing team, partner with Sales/Channel/Global Marketing, run budgets and ROI-driven campaigns, set KPIs, and travel ~40% to support regional activations and events.

Manage a portfolio of SMB restaurant customers (Mandarin-speaking focus), drive adoption and retention of Toast products, deliver virtual meetings and demos, resolve technical and operational issues, leverage data to recommend product solutions, and participate in churn-saves and revenue retention conversations.

Serves as the primary customer advisor for Toast’s retail SaaS customers, driving product activation, adoption, retention, referrals, and revenue growth. Builds customer relationships, recommends products, demonstrates POS functionality, facilitates training, troubleshoots basic issues, identifies expansion opportunities, and collaborates with Sales, Product, Operations, Care, Education, and Professional Services. The role also develops scalable workflows and playbooks for a growing retail customer segment and requires up to 10% local travel.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Support M&A, fundraising, and investor relations through financial modeling, valuation, due diligence coordination, forecasting and consolidation, KPI tracking, and executive-level presentations to drive strategic transactions and funding decisions.

Lead end-to-end delivery of complex Professional Services engagements, establishing governance, managing risks, finances, and stakeholder alignment. Serve as trusted advisor, integrate AI use cases, mentor teams, and improve delivery standards to drive customer outcomes and business health.

Develop and improve MongoDB’s distributed database networking and observability components. Responsibilities include writing production-level C++ code, enhancing performance, availability, scalability, and resource efficiency, integrating observability frameworks, leading medium-sized projects, collaborating across the product lifecycle, and participating in code reviews and technical design. The role requires strong software architecture fundamentals and an interest in networking, observability, and computer systems internals.

Detect, investigate, and respond to security incidents across Windows, macOS, and Linux. Perform malware and forensic analysis, develop detection and remediation processes, produce customer-facing reports and recommendations, and contribute to public thought leadership. Work hybrid on a 4x10 schedule with weekend coverage and collaborate with customers and internal teams to contain and remediate threats.

Maintains and improves large-scale production systems across bare-metal servers, virtual machines, and container platforms. Responsibilities include Linux administration, architecture recommendations, hardware troubleshooting, production deployments, scripting and automation, monitoring, CI/CD, configuration management, technical documentation, and on-call support. The role collaborates with distributed cross-functional teams, uses AI to improve workflows, and requires periodic business travel and government-related background and fingerprint checks.

Validate server hardware components and new platform designs through power, thermal, performance, firmware, and automation testing. Maintain hardware test infrastructure, document technical findings, coordinate with ODM/OEM partners, and collaborate with software teams on BIOS, kernel, and firmware optimization. The role requires expertise in server architectures, validation methodologies, Linux, Python, Bash, Redfish, IPMI, and industry standards including PCIe, NVMe, and DDR.

Perform 24/7 SOC monitoring and incident response across networks, endpoints, cloud and SaaS; triage, investigate, and remediate incidents; collaborate with vulnerability management, FedRAMP, and engineering teams; refine detection/playbooks; maintain incident documentation and SOC processes; support FedRAMP-related security and privacy responsibilities and periodic background investigations.

Lead product marketing for cloud data protection: define strategy and positioning, run GTM launches and campaigns, produce content and sales enablement, manage competitive and analyst relations, and partner cross-functionally to drive revenue, adoption, and market awareness.

Lead KPA's enterprise security platforms and technical security initiatives across cloud, identity, endpoints, network, and DevOps. Own vulnerability management, incident response, SOC 2 compliance, vendor security assessments, and security automation. Partner with IT and DevOps to embed security in CI/CD, IaC, containers, and cloud workloads while improving posture through detection engineering, automation, and governance.

Design, implement, and evolve front-end features from concept through delivery. Collaborate with Product and Design to create intuitive UI/UX for security professionals, simplify complex data, improve engineering practices, and contribute to architecture, tooling, and developer experience.

Partner with senior leaders to design scalable team structures, drive workforce planning, coach managers on performance and employee relations, lead talent reviews and succession planning, use analytics to identify organizational risks, and co-own company-wide talent and leadership initiatives to support growth.

Build end-to-end internal AI agents and workflow automations: discover high-value opportunities, redesign processes, implement LLM-based agents with integrations, deploy and operate solutions, and ensure security, compliance, monitoring, and adoption across GTM teams.

Execute on-page SEO, content optimization, and AI/AEO initiatives across a large site. Monitor site health with SEO tools, perform content audits, fix basic technical issues, publish SEO content, and support marketing teams with keyword and competitor research to improve search and AI discoverability.