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Lead Toast’s high-volume customer training team across U.S. and international markets. The role owns training strategy, scalability, quality standards, scheduling, capacity planning, team development, stakeholder alignment, and data-driven program improvement. It also guides AI adoption in live training, content development, and trainer coaching while partnering with Customer Success, Product, Marketing, Learning Design, and Enablement teams to improve customer adoption and retention.

Own Toast’s Voice of the Customer program across customer segments, analyzing NPS, CSAT, CES, qualitative feedback, and business metrics. Identify root causes of customer pain, develop data-driven recommendations, improve CX measurement practices, and influence cross-functional teams to prioritize customer-focused solutions. The role also builds listening channels, promotes customer-centric decision-making, and aligns CX priorities with organizational goals.

Manage real estate tax compliance and consulting engagements, advise clients on tax strategies, oversee tax returns, and mentor team members.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

As a Senior Tax Manager specializing in Real Estate, lead complex tax engagements, provide strategic tax advice, mentor team members, and drive business growth.

Manage complex customer incidents and escalations from triage through resolution, coordinating support, engineering, product, and leadership stakeholders. Lead customer and internal communications during critical events, prioritize response strategies, and develop monitoring, automations, runbooks, training, and retrospectives. Identify recurring cloud and product issues, drive operational improvement projects, mentor peers, and improve incident management processes.

Leads Motive’s global security compliance, privacy, risk, audit, customer trust, and AI governance functions. Builds integrated controls across ISO, SOC, PCI DSS, FedRAMP, GDPR, and related frameworks; manages audits, privacy operations, international regulatory readiness, customer security reviews, policies, training, and human risk. The role also establishes AI-first automation, AI governance, and a path to FedRAMP while leading a distributed team and partnering across Legal, Engineering, Product, IT, Finance, Sales, and Customer Success.

Leads Motive’s GTM Intelligence and Operations function, managing Salesforce and the broader revenue technology ecosystem. Oversees systems architecture, governance, integrations, licensing, budget, compliance, vendor evaluations, migrations, incident response, and CPQ processes. Manages and develops systems administrators and program owners while partnering with Sales, Marketing, Finance, Legal, Security, Procurement, and Enterprise Systems to support GTM initiatives, platform adoption, and operational continuity.

Research and analyze vehicle network signals, OEM telematics data, wiring diagrams, and field logs to expand vehicle telemetry coverage. Capture and interpret vehicle network data using live debugging, log analysis, scraping, reverse engineering, and custom scripts. Validate solutions on vehicles and at customer locations, document findings, and collaborate with global engineering and product teams to support new telematics capabilities.

Lead technical marketing for Falcon Secure Access by creating demos, labs, workshops, and technical content that translate secure access, browser security, Zero Trust, and AI security capabilities into market-facing messaging, sales enablement, and go-to-market strategy. Collaborate cross-functionally to drive adoption and competitive differentiation.

Design, build, deploy, and scale production AI agents and platforms for legal workflows. Develop and evaluate agent solutions, optimize performance and cost, redesign business processes, and promote responsible AI adoption. Collaborate with Legal, Enterprise AI, Data, Security, Privacy, and Engineering teams to deliver secure, reliable, scalable solutions. Contribute frameworks, training, governance guidance, and innovative applications using modern LLM and AI techniques.

Build customer relationships through branch interactions and proactive outreach. Identify financial needs, recommend banking products and services, support account openings, service requests, credit applications, and cash transactions, and make referrals to specialists. Deliver accurate, compliant service while using digital tools, following risk controls, and collaborating with branch teammates. The role requires Saturday availability and SAFE registration after hire.

Provides banking support across multiple branches, builds customer relationships, opens accounts, handles service requests and credit applications, processes teller transactions, promotes banking products, and makes referrals. The role requires adapting to changing branch environments, using digital banking tools, maintaining compliance, and traveling throughout the assigned geography. It also involves Saturday work, cash handling, customer outreach, and SAFE registration requirements.

Leads a Wells Fargo branch team, driving customer acquisition, relationship growth, deposits, lending, credit cards, and investments. Coaches and develops employees, manages performance, partners with internal banking groups, promotes digital banking, analyzes branch results, and balances sales growth with operational risk, compliance, and customer protection. Requires completion of a Branch Manager Readiness Program unless currently a Wells Fargo Branch Manager.

Manages brand alignment and serves as the liaison between business stakeholders and creative teams. Oversees creative strategy, project scope, planning, execution, budgets, timelines, and delivery across marketing channels. Reviews campaign analytics to identify optimization opportunities, facilitates collaboration, presents work to internal clients, and supports performance marketing initiatives. Requires substantial creative agency experience, project management expertise, and the ability to use AI to improve operational efficiency.

Support and optimize People Operations processes across the employee lifecycle, including onboarding, compensation changes, leave administration, and offboarding. Improve workflows through automation and self-service solutions, partner with cross-functional teams and vendors, maintain documentation and audit-ready controls, and lead operational improvement initiatives. Analyze service trends and drive adoption of new processes and tools.

Lead UX research and design for B2B/SaaS insurance products: create wireframes, mockups, and prototypes; run user research and usability tests; use analytics to measure outcomes; collaborate with product and engineering to implement consistent, validated UX solutions.

Develop AI-enabled software solutions for internal digital transformation initiatives. Design, code, test, debug, and support scalable applications using modern engineering practices. Apply machine learning tools, automate workflows, analyze data, contribute to APIs, microservices, and cloud-native architecture, and translate business requirements into technical designs. Review junior team members’ work, provide technical guidance, and collaborate with internal stakeholders to deliver reliable enterprise applications.

Designs and deploys scalable AI and machine learning systems using Python and TensorFlow. Responsibilities include data wrangling, complex analysis, NLP, deep learning, data pipeline management, data integration, and model optimization. The role also involves stakeholder collaboration, aligning AI initiatives with business goals, mentoring junior team members, and contributing to data infrastructure and engineering practices.

Leads the design, development, and deployment of scalable AI, generative AI, and machine learning solutions. Oversees data infrastructure, integration, data quality, and advanced analytics while managing client engagements and executive relationships. Drives business development, strategic direction, innovation, and AI-driven automation. Mentors teams, develops future leaders, and fosters collaboration, integrity, and client satisfaction across complex projects.

The Venue Account Executive will prospect investment banks, private equity firms, law firms, accounting advisors, and corporations; manage the full B2B sales cycle; execute territory plans; build senior-level relationships; conduct meetings and networking; collaborate with internal sales and service teams; and maintain Salesforce pipeline records. The role requires selling software and service solutions while meeting revenue and quota objectives.