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Lead design and delivery of enterprise-grade integrations between Samsara and customer systems. Own architecture, implementation, mentorship, cross-functional coordination, troubleshooting, automation, and customer-facing technical enablement for complex B2B integrations.

Drive revenue within large, named accounts by building executive-level relationships, owning the full sales cycle from prospecting to close, managing complex enterprise deals, and applying solution-based sales processes while embodying Samsara's cultural principles.

Lead and grow a team of program and technical program managers to deliver Revenue Operations initiatives across Salesforce, CPQ, CLM, Billing, Forecasting, and Renewals. Define and prioritize the roadmap, drive end-to-end delivery (requirements, UAT, enablement, change management), measure program health, manage risk, and partner with Sales, Finance, Legal, and Systems to ensure adoption and continuous improvement while embedding AI tooling and responsible-AI practices.

Support and improve reliability, scalability, and performance of large-scale databases across cloud and on-prem. Build automation, Kubernetes operators, GitOps workflows, and tooling in Go or Python; implement observability, capacity planning, failover, backups, schema migrations, and self-healing systems; partner with application teams and leverage AI to improve operations and engineering productivity.

Support SMB Account Executives by providing Mandarin-language sales support: join discovery and demo calls, review quotes and contracts in Mandarin, assist deal progression and handoff to onboarding, and collaborate with sales and cross-functional teams to convert referred demand into new customers.

Provide multi-channel technical support for Corptax customers, triage and resolve installation and configuration issues, document cases, review knowledge base content, perform release testing, collaborate with teams, and participate in on-call rotation and occasional overtime.

Build and maintain agent skills, tooling, and evaluation infrastructure: CLIs, libraries, CI workflows, metrics, safety gates, and observability for agent behavior. Design evaluation datasets, investigate failures, and collaborate with product and security teams to ship reliable, reusable internal systems.

Manage the global Candidate Experience function, leading a team to optimize candidate interactions and drive operational excellence across regions.

Partner with People teams to turn HR and org data into actionable insights. Build complex queries, statistical analyses, dashboards, and a centralized people data repository. Drive data governance, data quality, and stakeholder communication to support hiring, retention, productivity, and workforce decision-making.

Build and scale AI platform infrastructure for internal agents across AWS/GCP. Integrate identity (Okta, OAuth2/OIDC), implement agentic security, containerized deployments (Docker/Kubernetes), CI/CD and Terraform-based pipelines, run vendor evaluations, and design observability/telemetry for LLM-driven workflows while collaborating with security, identity, and engineering teams.

Design and train LLMs and agentic systems for cybersecurity using RLHF/RLAIF and supervised fine-tuning. Build agent architectures, tooling, retrieval/memory, and evaluation pipelines with rigorous statistical benchmarking. Optimize prompts and inference, collaborate with engineers to productionize prototypes, and drive research on agent planning, safety, and reliability.

Assess Falcon environments, recommend and document security remediations, troubleshoot incidents with support and internal teams, produce service reports, and ensure customers meet Falcon Complete standards and SLAs.

Lead and support GHG emissions assurance engagements: perform analytical reviews of emissions and environmental data, manage project activities, prepare client materials, engage clients, support business development, and contribute to thought leadership and industry events.

Provide assistant controller-level support to healthcare clients: manage financial reporting and general ledgers, prepare and finalize month-end close and monthly reporting packages, review balance sheets and account classifications, maintain client procedures, coordinate project workflows, supervise and estimate accountant work, and collaborate across teams to develop best practices.

Manage day-to-day lead routing, qualification, and CRM data quality in Microsoft Dynamics 365. Support campaign capture, attribution, tracking, reporting, and analysis. Collaborate with Marketing, Business Development, IT, and offshore teams to improve lead processes, implement CRM enhancements, and document operational procedures.

Provide assistant-controller level accounting support for healthcare clients: manage month-end close, maintain general ledgers, prepare and review monthly reporting packages and KPIs, ensure balance sheet accuracy, update client procedure manuals, coordinate project tasks, and supervise/account-assign work to meet client needs and budgets.

Support the Legal team on commercial and corporate matters, contract approvals and executions, due diligence, legal research, and stakeholder queries. Partner with Commercial teams on US sales contracts, improve processes using technology, and help maintain up-to-date legal documentation and training materials.

Lead underwriting for complex construction-focused inland marine accounts (builders risk, installation, contractors' equipment, project cargo). Evaluate exposures, structure coverage and pricing, manage broker/client relationships, monitor portfolio performance and accumulation, collaborate cross-functionally, drive underwriting improvements, and mentor underwriters to grow profitable business.