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Lead development and support of enterprise insurance applications on the Microsoft .NET stack. Design, build, and maintain secure, scalable systems and integrations, troubleshoot production issues, modernize architecture and cloud adoption, and improve CI/CD and automated testing while collaborating with product, project, and business stakeholders.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases in a tracking system, build trusting client relationships, manage difficult situations calmly, provide accurate timely responses, and participate in cross-training.

Design, build, and maintain high-throughput data ingestion and processing pipelines; integrate AI-powered infrastructure; implement and support complex computing algorithms and distributed services; own systems end-to-end including architecture, observability, reliability, and operational support; lead architectural initiatives and reduce system complexity while maintaining performance on large-scale real-time data.

Grow and manage a book of affluent and complex-client relationships through proactive outreach, discovery-driven advice, and multi-product solutions across deposits, lending, investments, and business banking. Coordinate with Wealth, Home Lending, and Business partners, document planning conversations, champion digital adoption, ensure accurate risk/compliance documentation, and support branch service needs. Must obtain/maintain required FINRA and state insurance licenses and work a schedule that includes most Saturdays.

Manage and grow relationships with affluent customers, provide multi-product financial advice, acquire new clients, coordinate referrals with Wealth/Home Lending/Business Banking, handle everyday banking needs, ensure compliance and accurate documentation, and achieve retention and growth targets while supporting branch team and championing digital adoption.

Underwrite and monitor mid-corporate gaming credits: build and sensitize financial models, perform diligence, draft credit approval memoranda, manage closings, produce portfolio reviews, execute amendments/waivers, and integrate AI tools into workflows.

Own production health and performance for AI-enabled claims products across Disability & Leave. Monitor SLAs and UX, lead incident triage and RCA, prioritize fixes with engineering and operations, drive systemic improvements, and oversee FINEOS/Catalyst integration and optimization.

Serve as primary post-sales contact to drive onboarding, adoption, retention, and expansion for industrial cybersecurity customers. Build relationships, define success metrics, manage churn risk, monitor account health, execute success plans, maintain SFDC records, and collaborate with sales, TAMs, services, intelligence, and support.

Lead and manage an adversary hunting team focused on OT threat groups. Perform hands-on hunting using Synapse and Storm Query Language, produce WorldView reports and detection artifacts, collaborate with intelligence and malware analysis, refine KPIs, support incident response surges, recruit and develop staff, and represent the team externally.

Hunt, identify, and analyze adversary tools, malware, and tradecraft targeting ICS/OT. Develop and maintain analysis tools and scripts, contribute to threat assessments and customer advisories, leverage intel and network analysis tools, recommend automation and telemetry improvements, and support incident response and external communications.

Lead intake, roadmap, and governance for an AI automation/platform team. Harden and ship business-built AI apps to production with secure GCP platforms, define acceptance criteria and responsible-AI gates, manage vendor buy-vs-build decisions, drive adoption, measure outcomes, and manage AI economics and stakeholder communication.

Build, model, and maintain scalable BigQuery-based data solutions on GCP. Implement performant data models, storage partitioning/clustering, ETL improvements, data validation, and documentation. Collaborate with architects, data scientists, and engineers to deliver governed, high-quality data for reporting and AI initiatives.

Lead a global campaign operations team to execute multi-channel digital marketing campaigns. Build scalable processes, enablement, and automation; partner on marketing systems, leverage AI to improve workflows, and track campaign KPIs to drive optimization and performance.

Transform data into actionable insights by building dashboards, reports, and visualizations. Partner with cross-functional teams and data engineering to ensure data quality, lineage, and AI-ready metadata. Audit datasets, define monitoring rules, document data dictionaries, pilot AI-assisted BI tools, and apply hypothesis-driven analysis to surface insights that inform business decisions.

Maintain and optimize SaaS production and demo environments, respond to and resolve incidents, manage Jira-based incident workflows, use Dynatrace and observability tools for troubleshooting, automate operational tasks, enforce security best practices, document runbooks in Confluence, participate in on-call rotation, and collaborate cross-team to improve reliability and performance.

Build AI-augmented BI dashboards, semantic layers, and AI-ready metadata. Use AI-assisted tools to accelerate SQL and dashboard development, productionize ML outputs into BI, enforce data quality and governance, and present insights to business stakeholders including C-suite.

Senior Associate focused on Identity and Access Management: manage IAM client engagements, implement and utilize IAM products, analyze complex problems, mentor team members, maintain high-quality deliverables, build client relationships, and develop IAM solutions including for public cloud using Agile and DevOps practices.

Lead strategic client relationship and sales initiatives for Office of the CFO Managed Services. Build and maintain executive‑level relationships, drive revenue growth and demand generation, coordinate cross‑functional sales programs, forecast market opportunities, innovate client solutions, mentor team members, and expand external partnerships to achieve business outcomes and service excellence.

Plan and execute corporate signature events, manage budgets and timelines, coordinate internal teams and external vendors, develop event marketing strategies, evaluate event success, ensure health and safety, mentor and coach team members, build stakeholder relationships, adopt event technology, and resolve conflicts to meet client objectives.

Lead and build Headway's payer marketing function: set strategy, craft positioning and narratives, commercialize payer solutions, translate clinical data into commercial proof, enable sales and field teams, run events and competitive intelligence, and measure relationship and commercial impact.