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Lead product vision and backlog for enterprise platform capabilities. Partner with Product Managers, engineering, and architecture to define scope, prioritize work, support PI/sprint planning, refine user stories, manage dependencies, and accept delivered increments while communicating value to stakeholders.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

Provide high-volume, phone-based technical support and real-time troubleshooting for hardware, software, network, and access issues. Create and manage incidents in ServiceNow or similar ITSM tools, escalate complex problems, collaborate with internal teams, and recommend process improvements while maintaining security, data privacy, and excellent customer service in a remote workspace.

Serve customers at a branch by building relationships, addressing everyday banking needs, opening accounts, processing transactions, handling teller/cash activities, supporting credit applications, promoting products and referrals, using digital tools, and ensuring compliant, high-quality service.

Grow and manage relationships with affluent customers through discovery-driven advice, scheduled outreach, and branch engagement. Deliver multi-product banking solutions across deposits, lending, investments, and business banking, coordinate with internal partners, ensure accurate documentation and regulatory compliance, and drive digital adoption and branch team collaboration.

Lead credit investigations and underwriting for commercial clients, identify process improvements, evaluate and resolve complex credit situations, present recommendations, and collaborate with internal and external stakeholders to manage portfolio risk and compliance.

Lead consulting engagements to improve pricing and revenue strategies for technology clients. Supervise and mentor teams, manage client relationships, apply pricing models and digital solutions, analyze market dynamics to drive profitability, and ensure project quality and timelines.

Lead development and execution of customer-centric sales and service strategies, analyze engagement processes, oversee sales operations initiatives, build and maintain executive client relationships, drive business development, mentor future leaders, promote advanced technology adoption, collaborate cross-functionally, and manage multiple projects to improve sales effectiveness, customer satisfaction, and revenue growth.

The Senior Associate will lead customer transformation projects, enhance client relationships, mentor junior staff, and implement omnichannel strategies to improve customer service effectiveness.

Lead development and continuous improvement of EHS safety management systems and DriveSafe program. Oversee driver scorecards, performance analytics, dashboards, and ad hoc reporting. Partner with EHS, operations, IT, and leadership to align systems, ensure data governance, drive projects, implement EHS technologies, train users, support compliance, and use data-driven insights to reduce incidents and improve safety outcomes.

The YouTube Strategist will shape Crunchyroll's content growth strategy on YouTube, analyzing performance data, guiding content packaging, and partnering with teams to enhance audience engagement.

The Compensation Operations Manager leads compensation program execution, optimizes processes, and enhances managerial and employee experiences in a global setting.

As Corporate Counsel for Gaming Regulations, you will provide legal guidance related to compliance and regulatory issues for gaming products, collaborating across teams and managing legal risk.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

Lead and align Sales, Customer Success, and Lifecycle Marketing to scale revenue and retention. Build high-performing teams, simplify systems and processes, design expansion paths, improve customer experience with data and AI, and operationalize repeatable go-to-market and executive engagement strategies.

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

Own NetBox Core product direction and commercial delivery, steward the open source community, drive data model and API roadmap, translate customer needs into shipped features, and align cross-functional teams on releases, pricing, and platform capabilities.