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Performs cybersecurity consulting engagements including vulnerability assessments, social engineering exercises, penetration testing, risk analysis, remediation recommendations, reporting, and client presentations. Coordinates engagement activities, monitors scope and budgets, documents findings, supports service development and sales opportunities, and mentors junior consultants. The role assesses networks, applications, cloud configurations, infrastructure, and employee awareness while maintaining current cybersecurity knowledge and pursuing relevant certifications.

Leads CrowdStrike’s Operational Services portfolio across active and pipeline deployments. Oversees delivery metrics, customer engagements, scoping, forecasting, contracts, resource allocation, and continuous improvement. Partners with Sales, Legal, Product, Engineering, and go-to-market teams while building and mentoring a high-performing services organization. Supports cybersecurity platform engagements and ensures consistent, high-quality customer outcomes.

Plans, deploys, configures, optimizes, and supports the CrowdStrike Falcon platform and related applications. Provides troubleshooting, integrations, vulnerability and asset management support, API-based scripting, customer project planning, and collaboration with IT and incident response teams. Develops customer-facing materials, leads skills workshops, mentors colleagues, and may travel up to 25%.

Serves as an embedded technical advisor for strategic customers, supporting CrowdStrike Falcon deployment, configuration, troubleshooting, optimization, integrations, and operational excellence. Advises security teams on best practices, threat hunting, incident management, vulnerability and asset management, and platform adoption. Develops scripts and API-based solutions, mentors customer teams, coordinates projects, and collaborates with IT and Professional Services. Requires strong cybersecurity expertise, client-facing consulting experience, communication skills, and up to 20% travel.

Leads customer-centric marketing strategy consulting, customer journey analysis, segmentation, marketing automation, digital campaigns, and campaign performance optimization. Manages client relationships, business transformation initiatives, and marketing operations while coaching teams and mentoring staff. Uses Adobe Campaign, Adobe Marketo Engage, AI fluency, and digital tools to improve customer engagement, loyalty, and revenue growth.

Leads customer-centric marketing advisory engagements, including customer behavior analysis, segmentation, journey analysis, campaign development, marketing automation, and performance optimization. Develops client marketing and customer experience strategies using Adobe Campaign and Adobe Marketo Engage. Guides cross-functional teams through complex problems, applies systems thinking and AI-enabled tools, manages client relationships, validates outcomes, and coaches diverse teams to improve engagement, loyalty, and revenue growth.

Drives customer experience and business process transformation programs by facilitating strategy, improving processes, analyzing data, establishing governance and KPIs, managing stakeholders, and leading change initiatives. The role advises senior leaders, mobilizes cross-functional programs, re-engineers processes to reduce complexity and waste, and supports implementation across global teams.

Develop and optimize pricing architecture, regional pricing, packaging, bundles, and subscription tiers across Marketplace and Subscription products. Build data-driven business cases, analyze competitive pricing, design pricing experiments, and evaluate customer willingness-to-pay, elasticity, conversion, GMV, and lifetime value. Collaborate with Product, Marketing, Engineering, Analytics, and Finance, while presenting pricing recommendations and experiment findings to senior stakeholders.

Build and manage consumer and business customer relationships through discovery conversations, tailored banking solutions, proactive outreach, referrals, and digital adoption. Handle account inquiries, service requests, and follow-up while maintaining accurate documentation and regulatory compliance. Collaborate with Wealth, Home Lending, and Business Banking partners to deliver deposit, lending, investment, and credit solutions. The role requires obtaining and maintaining FINRA, insurance, and SAFE-related licenses.

Develop and maintain PLM and digital engineering applications using C# and .NET. Lead software design, requirements gathering, SDLC planning, coding, testing, code reviews, and technical problem-solving. Collaborate with engineers, business analysts, architects, administrators, and business representatives to deliver application solutions. Improve development quality through automated testing, peer reviews, and development standards while mentoring and guiding team members.

Develop state estimation and navigation algorithms for autonomous systems operating in GPS-denied environments. Build production-grade C++ software for embedded Linux robotic platforms, create modeling and simulation tools, and implement comprehensive testing and validation. Collaborate on roadmap planning and agile execution while improving benchmarking and performance-analysis pipelines. The role requires professional C++ expertise, state estimation algorithm experience, sensor-fusion familiarity, and the ability to deploy reliable autonomy software.

Develops and implements knowledge management strategies, processes, systems, and tools. Captures and organizes organizational knowledge, analyzes metrics, identifies process efficiencies, and supports automation. Collaborates with business leaders, subject matter experts, and IT teams to improve knowledge sharing and retention. Creates technical documentation, delivers training and workshops, manages initiatives, researches emerging technologies, and promotes adoption of knowledge management practices across managed services teams.

Leads strategic relationships with approximately 20 private equity clients, portfolio companies, and broker partners across multiple U.S. regions. Drives submissions, new business, cross-selling, client retention, marketing initiatives, and broker engagement across Liberty Mutual’s product lines. Serves as the primary escalation point, coordinates cross-enterprise resources, develops new relationships, and supports regional growth. Requires extensive insurance industry and underwriting experience, senior brokerage relationships, business development expertise, and approximately 25% travel.