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Defines and executes strategy for benefits products, leading roadmaps, prioritization, release planning, market research, and customer adoption. Partners with engineering, UX, sales, service, customers, and leadership to deliver workflow automation, integrations, AI-driven solutions, and data-informed product improvements. Develops requirements, user stories, business cases, and design specifications while mentoring junior product team members.

Leads and coaches a pod of 7–8 Business Development Associates responsible for outbound meeting generation. Owns funnel performance, quotas, qualification targets, coaching, call reviews, experimentation, hiring, and onboarding. Partners with regional and business development leaders to improve handoffs and meeting quality. The role has no individual quota and focuses on developing representatives and scaling outbound sales processes for healthcare partnerships.

Manages Microsoft Entra ID and identity access management workstreams, designing role-based access controls, authorization frameworks, access governance processes, and privileged access workflows. Configures Azure and Microsoft Active Directory components, analyzes access risks, documents technical requirements, develops client recommendations, and supports issue resolution. Mentors junior team members, reviews deliverables, and coordinates project timelines across client environments.

Lead large-scale SAP implementation programs from planning through completion. Define objectives, manage budgets, resources, timelines, risks, and stakeholder communication while coordinating business and technical teams. Oversee agile delivery, project tracking, status reporting, and benefits realization. Coach team members, resolve issues, improve processes, and identify opportunities supporting client and firm success.

Lead SailPoint identity and access management engagements, including identity governance, access administration, RBAC, privileged access management, and lifecycle workflows. Manage project plans, budgets, timelines, deliverables, and client relationships while overseeing platform configuration and deployment. Analyze access risks and control gaps, review technical work, improve processes, and mentor junior professionals. Apply Azure Active Directory, Microsoft Active Directory, and cloud IAM expertise to deliver secure access solutions.

Lead ArcCharting software implementations from discovery through final sign-off. Gather client requirements, document chart specifications and business rules, coordinate development and testing, manage project tickets and deadlines, resolve issues, and communicate status with clients and internal teams. The role requires working with Adobe Illustrator, XML-based configuration files, SaaS implementations, and Microsoft Office while ensuring accurate, compliant deliverables.

Configure, provision, test, and troubleshoot SDN-based network services, including firewalls, NAT/PAT, QoS, BGP, uCPE, and wireless backup circuits. Create hardware bills of materials, update service inventories, guide project managers and customers, document commissioning results, define acceptance criteria, and collaborate with engineering and product teams to improve service delivery and network performance.

Supports integrated demand generation campaigns across email, webinars, websites, and nurture channels. Builds marketing automation programs, manages lead scoring and segmentation, develops and adapts content, tracks campaign performance, and reports on lead and conversion metrics. Collaborates with Sales and cross-functional teams on MQL handoffs, coordinates campaign timelines, and manages external agencies and freelancers.

Owns product operations across roadmap coordination, new product introduction, launch readiness, partner deliverables, financial and revenue analysis, metrics, executive reporting, and cross-functional planning. The role maintains product commitments, drives accountability, leads launch gates, models business impact, coordinates sales and marketing readiness, and supports leadership decision-making through business reviews, planning, and board materials.

Provides remote technical customer support for product and service issues escalated by frontline teams. Troubleshoots hardware, software, and access problems; resolves issues or escalates complex cases; documents inquiries and resolutions; follows up with customers; and collaborates with product, service delivery, and technical teams. The role also trains and coaches customers, requires flexible scheduling, and may involve SQL or XML research using internal databases.

Designs, develops, integrates, and certifies a company-wide digital test procedure application. Responsibilities include full-stack software development, requirements analysis, architecture support, implementation, testing, cross-functional collaboration, Agile development, process improvement, and enterprise application maintenance. The role works on-site at least three days per week and may involve travel between company locations.

Supports systems security engineering for defense and space programs by managing cyber requirements, validating security implementations, developing threat analyses, and supporting Assessment & Authorization activities. Contributes to security designs, Program Protection and Anti-Tamper plans, SSE plans, policies, briefings, and technical reports. Collaborates with architects, systems engineers, and subject matter experts while supporting firmware, gateware, software, embedded-system, and mission security initiatives.

Develops satellite ground-system software for command and control, mission planning, and data analysis. Performs full software lifecycle activities, including requirements, architecture, design, coding, testing, integration, documentation, and support. Works on a collaborative Agile team delivering reliable software in a primarily on-site environment. The role may involve office, laboratory, production floor, cleanroom, and outdoor or remote research settings.

Leads Adobe Experience Platform and marketing technology consulting across presales, solution architecture, client workshops, implementation handoffs, and early delivery. Advises clients on Real-Time CDP, Adobe CX Enterprise, AI-native capabilities, generative AI, and agentic integrations. Develops scalable architectures, accelerators, playbooks, SOWs, and commercial approaches while supporting Adobe partnerships, certifications, roadmap influence, and business development.