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Manage a portfolio of established customer accounts via inbound and outbound calls, uncover upsell and retention opportunities, meet sales and retention targets, monitor purchasing patterns, perform follow-up outreach, and build long-term customer relationships in a metrics-driven environment.

Frontline Personal Banker who builds customer relationships, supports account openings, handles teller/cash transactions, processes service requests and credit applications, promotes products and referrals, uses digital tools, and adheres to compliance and risk controls while collaborating with branch teammates.

Lead and support business development teams to source and grow complex Healthcare, Higher Education, and Non‑Profit commercial banking clients. Serve as HHN subject matter expert, sell full suite of credit, treasury, liquidity and capital markets solutions, resolve escalations, influence senior leadership, drive relationship planning and pipeline, and partner with product management to create large‑scale client solutions.

Serve as primary branch contact to acquire, manage, and grow consumer and business relationships. Deliver tailored deposit, credit, and investment solutions, resolve account inquiries, drive digital adoption, coordinate referrals with Wealth/Home Lending/Business partners, and maintain accurate documentation and regulatory compliance. Temporary licensed-path role until FINRA/SAFE requirements are met.

Build and deploy production micro-apps and LLM-powered agents on a governed GCP platform. Integrate AI with systems (Salesforce, Slack, NetSuite, SQL), harden apps with auth, secrets, CI/CD, logging and monitoring, automate maintenance, and implement evaluation and observability for model quality and drift.

Design, deploy, and operate enterprise network infrastructure across data centers and cloud (GCP, AWS, Azure). Manage VPCs, VPNs, BGP, F5 BIG-IP, hybrid connectivity, and observability. Build IaC and automation with Terraform, GitLab CI/CD, and Ansible. Maintain monitoring, documentation, and participate in on-call support for critical incidents.

Contribute to building and hardening micro-apps and AI integrations on a shared GCP platform. Complete bug fixes and small features, participate in code and design reviews, apply security and software development best practices, monitor applications and follow runbooks, and use AI tools to assist development, testing, and documentation while learning from senior engineers.

Manage a portfolio of mid-market and enterprise customers to retain revenue, identify and close incremental sales, renew contracts, and ensure customer satisfaction. Build account strategies, collaborate cross-functionally, forecast sales, and serve as primary escalation contact while meeting quota and retention targets.

Design, build, and architect IAM-focused security software, APIs, and automation. Integrate security into CI/CD and cloud-native environments, perform code reviews and threat modeling, monitor security events, support incident response, and collaborate with infra/app teams to embed identity best practices.

Lead enterprise AI monthly financial reporting, owning end-to-end production of the AI Monthly Operating Review. Translate AI initiatives into defensible dollar-based business cases, maintain an enterprise tracker of AI initiatives, pressure-test function submissions, produce executive-ready decks and narratives, benchmark externally, and coach direct reports in a cross-functional matrixed environment.

Manage and engage dealerships through frequent in-person visits to drive vehicle and parts sales, support product launches, mentor dealers, analyze sales and CSI data, assist inventory and training compliance, and resolve customer issues across an assigned territory.

Manage cross-functional marketing projects for business marketing and demand generation: plan, execute, track tasks, identify risks, lead meetings, implement process improvements, audit project systems, leverage approved AI tools, and deliver stakeholder updates to ensure campaign and event delivery.

Manage cross-functional planning and execution of brand, demand-generation campaigns and events. Improve project systems and processes, use approved AI tools, lead meetings, track risks, deliver stakeholder updates, and run retrospectives to optimize workflows.

Lead customer onboarding and implementation of Eve's SaaS legal solutions. Deliver training, configure workflows, track implementation metrics, optimize solutions, and collaborate with sales, product, and engineering to ensure customer adoption and success.

Manage client success for law firm customers: drive adoption, retention, upsells, onboarding, product utilization, and ROI case studies while feeding client feedback into product roadmap.

Own full sales cycle for SMB/Mid-Market accounts, build pipeline via outbound prospecting, engage executive stakeholders, lead technical discovery with Solutions Engineers, respond to RFPs/RFIs, collaborate cross-functionally, and drive revenue while shaping product solutions.

Manage a high-volume SMB/MM post-sales portfolio to retain and grow customers through renewals, upsell/cross-sell, programmatic adoption campaigns, forecasting, risk mitigation, and cross-functional collaboration to drive product adoption and minimize churn.

Drive new business in Mid-Market and Enterprise accounts for a direct-mail SaaS platform. Own full sales cycle, build pipeline with outbound outreach, engage executive stakeholders, lead RFP/RFI responses, collaborate with Solutions/Product/Marketing, deliver technical discovery and demos with Solutions Engineers, negotiate enterprise contracts, and run territory strategy within a POD structure to drive adoption, expansion, and renewal.

Produce real-time closed captions by re-speaking into web-based software for live events. Work remotely on project-based assignments, complete training/qualification, perform pre-event checks, and ensure accessibility with clear speech, accurate grammar, and focused, timely captioning.

Support planning, executing, and optimizing paid digital acquisition campaigns. Coordinate content and landing pages, run A/B tests, analyze marketing data, generate performance reports, and recommend ROAS improvements.