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Lead strategy and execution of global demand generation across digital, integrated, and account-based programs. Build AI-driven multi-channel systems to drive pipeline and revenue, optimize funnel performance, manage budget and reporting, align with Sales/RevOps/Partners, and hire and develop a high-performing demand team.

Investigate unusual transactional activity for AML/BSA and fraud, conduct CDD/EDD and OFAC screenings, research internal and external sources, prepare required reports and dispositions, review ACH and web/telephone transactions, screen Section 314(a) watchlists, and escalate issues as warranted.

Own end-to-end product design for Runpod's AI infrastructure platform, turning complex workflows (compute, deployment, storage, networking, billing, observability, model ops) into intuitive, polished experiences. Rapidly identify UX problems, prototype high-fidelity designs, define design systems, partner with Engineering and Product, and use user research and analytics to iterate and raise product craft and developer trust.

Lead a product engineering team to own roadmaps, design scalable cloud-native systems, ship customer-facing features, ensure quality and reliability, hire and mentor engineers, and coordinate cross-functional delivery.

Own and scale Gusto's VC and PE partnership strategy, building programmatic, high-leverage ecosystem motions. Lead partner portfolio decisions, design repeatable programs with Marketing/Events/Sales, track ARR and pipeline impact, and represent Gusto externally to drive founder and investor engagement.

Manage and execute the RIA and BD compliance program: registration and filings, surveillance, testing, advertising review, training, electronic communications monitoring, vendor due diligence, AI governance, exam readiness, and day-to-day program operations supporting SEC and FINRA requirements.

Lead and scale Toast's lending products (Toast Capital and new embedded finance offerings). Own product vision, roadmap, underwriting, servicing, and AI-native lending platform. Partner with risk, data science, capital markets, engineering, legal, compliance, and operations. Hire and coach product managers, define metrics and operating cadence, and drive growth while maintaining compliance and portfolio health.

Design, build, deploy, and maintain scalable, resilient backend services for a Voice AI platform. Lead cross-cutting projects, make architectural decisions, integrate AI platforms, implement observability and evaluation frameworks, and mentor engineers.

Design and implement Kotlin backend services and end-to-end systems for Toast POS device management. Lead technical designs, estimations, performance optimization, cross-team collaboration, and software quality practices including modern testing and observability. Mentor peers and drive product roadmap alignment with product, hardware, and QA stakeholders.

Lead North America field enablement by designing and scaling onboarding, training, and sales methodology adoption (MEDDICC, Command of the Message). Partner with regional leaders, product marketing, and operations to deliver data-driven enablement using Salesforce and sales engagement tools, measure impact on quota attainment and win rates, and drive adoption of Rubrik product and AI capabilities.

Lead negotiation and closing of SaaS, cloud and AI-related commercial agreements; partner with sales, product, engineering and support; ensure data privacy, security, and evolving AI governance compliance; enable sales through training and high-volume deal support; find commercial solutions to close complex, time-sensitive deals.

Guide customers through fast-paced SaaS onboarding: run kickoff and enablement sessions, configure platform settings, train admins/managers/learners, track progress across multiple projects, coordinate with Sales/Customer Success/Support, and drive customer launch and adoption.

Own and evolve Pluralsight's Cloud and Security learning solutions by defining strategy, roadmaps, curricula, and KPIs. Partner cross-functionally to design blended programs (courses, labs, assessments, instructor-led training), support sales, monitor market trends, and iterate product offerings using data and customer feedback to drive adoption, pipeline, and measurable business outcomes.

Handle inbound calls to educate, empathize with, and retain clients in Beyond Finance hardship programs. Deescalate upset customers, assess financial situations, use the CRM to document interactions, propose customized solutions, and meet retention targets while delivering excellent customer service.

Handle inbound calls to retain clients in Beyond Finance hardship programs by educating, empathizing, de-escalating, analyzing financial situations, using the CRM to document interactions, developing customized retention solutions, and meeting retention targets while delivering excellent customer service.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Gather and document business and functional requirements, analyze processes, recommend improvements, produce BRDs/FRDs/user stories and process maps, support solution design, UAT, testing and deployment, produce reports/dashboards, monitor project progress, and support change management and stakeholder communication.

Manage enterprise law firm clients to drive adoption, retention, and expansion of Eve's legal AI/SaaS products. Lead onboarding, maximize product utilization, generate case studies, inform product roadmap, and maintain high client satisfaction and retention through proactive engagement and strategic upsells.

Own positioning, messaging, and launch strategy for EveOS. Translate complex AI capabilities into buyer-relevant narratives for firm owners, managing attorneys, and operations leads. Feed customer and competitive insights into product and packaging decisions. Create core GTM assets (pitch, product story, demo narrative, website messaging), support analyst relations, and partner with Sales Enablement, PMMs, and Demand Gen to ensure consistent messaging across launches and collateral.

Lead GTM programs and sales enablement to drive pipeline and revenue. Build messaging, segmentation, pricing alignment, sales tools, partner materials, and enablement metrics while partnering cross-functionally with product, sales, and partnerships.