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Lead strategy and execution for Headway’s provider community and content programs. Define member journeys, manage channels and events, build an ambassador program, capture provider stories, and measure engagement to drive business outcomes and provider advocacy.

Own full-lifecycle recruiting for G&A, Customer Experience, EAA, and IT; source and build pipelines, partner with hiring managers, use data and analytics to improve hiring velocity, and help scale recruiting processes across global markets.

Build SDKs, self-service apps, and reusable abstractions for Coinbase's data platform. Develop data integration and processing tools, enable observability and security (cataloging, lineage, access controls), and collaborate with analysts, data scientists, and engineers to scale and operationalize data pipelines and models.

Build and maintain on-chain smart contracts and backend services for branded USDC-backed stablecoins. Own issuance, reserves, mint/burn, and rewards systems; drive architecture, security, and operational excellence; ship features with product and design partners and ensure well-tested, auditable production deployments.

Implement and manage Workday Adaptive Planning to improve financial planning, reporting, and data accuracy. Collaborate with finance teams, analyze client needs, design tailored solutions, provide training and support, and deliver insight-driven recommendations while building client relationships and developing technical and leadership skills.

Lead development and execution of customer-centric sales and service strategies, analyze engagement processes, oversee multiple client projects, build executive client relationships, drive business development, mentor leaders, and promote technology-enabled sales and service improvements to drive revenue and customer satisfaction.

Work with clients to improve budgeting, forecasting, and financial planning. Analyze data, build KPIs and financial models, design performance management frameworks, and deliver tailored financial solutions while learning and supporting engagement teams.

Lead UX vision and strategy across Business Money, Consumer Money, Payments, and Risk. Identify cross-team, high-impact opportunities; influence product strategy and OKRs; define AI-first financial UX; do hands-on design and prototyping; mentor designers; and evolve design system patterns to scale cohesive, trustworthy financial experiences.

Support health-insurance sales by building reports, forecasts, automations, and AI prototypes to improve pipeline health, rep productivity, and territory/quota planning. Partner cross-functionally to maintain data integrity, troubleshoot CRM issues, administer account and territory assignments, and drive process improvements and adoption.

Lead and grow a small team of product and conversation designers to define AI-native service design for Gusto's Unified Service Platform. Own design direction, deliver high-quality prototypes, drive cross-functional strategy with PM/Eng/Data, guide end-to-end service design (journey mapping, blueprinting, handoffs), and stay hands-on for highest-leverage work while hiring and raising team AI fluency.

Lead deployment and operationalization of AI and automation across Global Media Operations. Identify use cases, translate requirements, manage end-to-end delivery, drive rollout (SOPs, training, adoption), partner with Product/Engineering and vendors, and align solutions with enterprise AI governance and business priorities.

Drive new client acquisition and revenue through high-volume lead outreach, sales strategy, CRM pipeline management, client pitches, stakeholder engagement, pricing analysis, and cross-functional collaboration to meet sales targets.

Own end-to-end delivery of Cohere's inpatient platform for health plan clients, from contract signature through implementation, optimization, and operations. Coordinate Product, Engineering, Clinical Operations, Analytics, and Client Experience; translate client needs into product requirements; monitor performance, manage risk, drive operating cadence, and ensure measurable client value realization.

Sell Motive's fleet hardware and software to large State, Local, and Education agencies. Develop account plans, win RFPs, run complex proofs-of-concept, partner with Sales Engineering and Product, and manage executive relationships to meet revenue quotas while providing product and market feedback.

Lead operational strategy and execution for Onboarding, Ramp, and Bridge readiness programs. Design scalable frameworks, manage logistics and stakeholder handoffs, track KPIs, build reporting, and continuously improve learner outcomes to accelerate seller productivity.

Build and maintain sales KPI dashboards, perform recurring and ad-hoc sales performance analyses, model efficiency drivers (churn, LTV:CAC, pipeline coverage), create executive insights, partner with GTM leaders, and automate/reporting processes to scale Sales operations.

Lead and execute mixed-methods user research—usability tests, interviews, surveys, ethnography—synthesizing insights into actionable recommendations, personas, and journey maps. Collaborate with PMs, designers, and engineers, mentor junior researchers, and apply AI and prototyping to accelerate analysis and drive product improvements within a fast-paced, agile SaaS environment.

Own and execute field marketing and events (conferences, roadshows, partner activations) to drive pipeline. Plan multi-city roadshows, manage vendors, budgets, logistics, and onsite execution. Partner with Sales, Product Marketing, and Growth to drive meeting generation, track ROI, and optimize event performance while supporting broader demand generation.

The Events Manager will execute high-impact events and marketing programs, manage logistics, drive attendance, and report on performance, while collaborating with Sales and Product Marketing.

Lead and grow a backend/platform engineering team building API-driven systems and core services. Own technical direction, architecture, reliability, and integration with product, data science, and infrastructure. Hire and mentor engineers, contribute to code and architecture, support incident response, and ensure scalable, secure, production-ready backend APIs and platform tooling.