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Lead end-to-end design for complex, data-rich audit workflows. Partner with Product and Engineering to define strategy, deliver scalable UI, and integrate AI-assisted workflows. Influence design direction, contribute to the design system, mentor peers, and ensure usability, consistency, and regulatory-aware solutions.

Own the full sales cycle and build Fieldguide's public sector territory (federal, then state/local/higher ed). Sell an Internal Audit AI platform into government audit organizations, using consultative MEDDICC-driven sales, coordinate cross-functional teams, exceed revenue targets, and travel up to 30% to engage stakeholders, procurement, and audit leadership.

Design, build, and optimize BigQuery-based data solutions and data models. Manage data storage, partitioning, clustering, ETL, and data quality. Collaborate with architects, data scientists, and engineers to deliver scalable, secure cloud data infrastructure and documentation; senior hires provide technical leadership, code review, and process improvement.

Own Salesforce platform health and improvements: gather requirements, design scalable declarative solutions (Flows, fields, layouts), manage security and data quality, handle DevOps/release management, administer Certinia PSA, support integrations (e.g., NetSuite), triage user support, document automations, and liaise with stakeholders to define roadmap and governance.

Lead and modernize QA strategy across cloud-native insurance connectivity platforms. Drive AI-assisted test generation, automation frameworks, performance and regression testing, release validation, quality metrics, and mentor QA leaders to improve release confidence and reliability.

Support deployment, management, and troubleshooting of CDN hardware and software. Develop automation tools, participate in on-call rotations, collaborate on SLO/SLI, and work with stakeholders to scale and maintain a large distributed CDN.

Manage and optimize procurement processes, supplier relationships, and contracts to drive cost savings and operational efficiency. Perform cost analysis, use procurement systems, lead negotiations, monitor supplier performance, and provide reporting to support sourcing decisions and alignment with organizational goals.

Drive dealer enrollment, launch, and sustainment of MobileService+ across the Western Region. Serve as field SME, coach dealers, resolve issues, analyze performance, develop scalable processes, coordinate cross-functional partners, and support continuous growth and customer experience improvements. Heavy travel and region-based residency required.

Drive dealer enrollment, launch, and ongoing sustainment of MobileService+ across the Northeast region. Serve as field SME for issue resolution, coach dealers on operations and technician readiness, analyze performance trends, implement corrective actions, develop scalable sustainment processes, and coordinate cross-functional partners. Requires frequent travel and regional residency.

Drive dealer enrollment, launch, and sustained performance of MobileService+ across a multi-state region. Act as field SME for issue resolution, coach dealers on operations and technician readiness, analyze performance trends, develop scalable sustainment processes, coordinate cross-functional partners, and support dealer visits and follow-ups to improve adoption, utilization, and customer experience.

Operate and monitor on-air playout for 150+ channel streams, manage playlists and commercial integration, support live events and contingency workflows, verify audio/video/captioning quality, respond to on-air discrepancies, mentor peers, and follow NOC procedures to ensure continuous broadcast availability.

Contact customers with overdue loans via high-volume inbound/outbound calls, negotiate and execute payment arrangements per company call flow, resolve complex late-payment issues with professionalism and empathy, accurately record interactions in the company database, and maintain strong time-management and remote-work discipline.

Handle inbound customer calls for a consumer lending brand after a 4-week training program. Resolve inquiries, process payments and payment plans, update accounts, and provide clear, empathetic verbal and written support while working remotely within specified states.

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Lead headcount FP&A: build driver-based financial models, own budgeting/forecasting for headcount, manage compensation planning and benefits/401(k) administration, support cash forecasting and scenario planning, develop scalable reporting and processes, and partner cross-functionally to inform strategy.

Provide front-line member support via phone, chat, and email; educate members on benefits and claims; steer members to high-quality, low-cost care; deescalate sensitive conversations; collaborate cross-departmentally; escalate feedback; maintain HIPAA and data security compliance.

Own implementation, maintenance, and optimization of client eligibility and claims data feeds. Analyze feed performance, troubleshoot discrepancies, produce error reports, test integrations with external partners, and improve internal tools, documentation, and processes to increase automation and reliability.

Lead and grow the Vendor Legal team, manage and mentor attorneys, negotiate and close high-volume vendor agreements (SaaS, cloud, payments), build playbooks and templates, partner with cross-functional teams, and develop training to increase self-service and efficiency.

Lead a commercial account management organization to grow and strengthen platform partnerships. Set vision and strategy, build high-performing teams, drive retention, growth, product adoption, and operational health, influence cross-functional stakeholders, and establish scalable operating models to deliver merchant and business outcomes.

Lead second-line oversight and governance of Affirm's privacy compliance program. Translate regulatory requirements into policies and controls, monitor DSARs, DPIAs, consent, retention, and incident response; review control design, track remediation, support audits and reporting, and partner with Product, Engineering, Legal, and third-party risk to drive compliant outcomes.