Top Entry Level Remote Jobs in Denver & Boulder, CO

Provides Tier 1 technical support for Google Workspace for Education, Google Cloud, Chrome OS, and CDW Education SaaS tools. Responsibilities include troubleshooting customer issues, managing support tickets and SLAs, escalating complex problems, advising school IT administrators, creating documentation, and delivering customer service through email, phone, and Google Meet. The role also requires maintaining certifications, collaborating across teams, and staying current with evolving Google and AI technologies.

Supports radiology providers through inbound and outbound calls, answers workflow and platform questions, troubleshoots issues, documents interactions accurately, and escalates system or workflow concerns. The role collaborates with internal teams, participates in training and quality reviews, and delivers timely, professional, service-focused provider support.

Negotiates delinquent accounts on behalf of clients to achieve debt savings. Builds relationships with external partners, oversees client finances, determines account strategies, consolidates debts to improve negotiation leverage, manages account queues, and addresses client inquiries. The role requires strong communication, organization, teamwork, client focus, and technology proficiency, with Salesforce or similar CRM experience preferred.

Partner with key customers to optimize their DigitalOcean cloud deployments, design infrastructure architectures, troubleshoot technical issues, drive retention and expansion, conduct QBRs, advocate for customer needs, resolve escalations, deliver presentations and training, and develop tools that improve technical account management efficiency.

Leads Affirm’s Resilience Engineering team, defining strategy and building platforms for safe production load testing and chaos engineering. Responsibilities include developing fault-injection and experimentation systems, implementing isolation and rollback safeguards, improving observability and auditability, driving reliability initiatives, and partnering across engineering, infrastructure, product, and security teams. The manager mentors engineers, establishes resilience practices, and enables organization-wide adoption of proactive system validation.

Manages paid media campaigns across native and social advertising channels, including ad creation, budget management, audience targeting, bid adjustments, creative testing, and KPI optimization. Builds Salesforce sales funnels, analyzes conversion performance, audits web analytics implementations, supports landing page testing, and maintains relationships with advertising networks. The role requires strong organization, attention to detail, creative thinking, and foundational digital acquisition marketing experience.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Own growth for Circle’s Discover marketplace by driving traffic, GMV, and transaction volume. Lead experimentation, lifecycle email, subscriber acquisition, SEO/AEO, creator success, funnel reporting, and retention initiatives. Partner with product, paid media, data, brand, partnerships, the GM, and co-founders to shape and execute marketplace growth strategy in a hands-on player-coach role.

Process accurate, compliant, high-volume US payrolls for multiple clients in a managed services environment. Responsibilities include reviewing payroll, resolving discrepancies, ensuring statutory compliance, improving processes, supporting client onboarding and parallel runs, communicating complex issues, escalating exceptions, and mentoring junior team members.

Coordinates testing, release readiness, defect management, customer training, documentation, and adoption activities for enterprise software implementations. Develops test scenarios, training materials, process guides, and release communications while collaborating with project managers, developers, quality assurance teams, and customer stakeholders. Supports end-to-end validation, knowledge transfer, change management, risk reporting, and post-implementation handoff.