Top Team Lead Jobs in Denver & Boulder, CO

Leads a team of Quality Analysts in a BPO environment, overseeing evaluations of calls, chats, and emails. Maintains QA frameworks, scorecards, calibration processes, and reporting. Provides coaching and performance feedback, analyzes quality trends, recommends corrective actions, and partners with operations, training, and workforce teams to improve customer experience, compliance, KPIs, and SLAs.

Leads a team of Quality Analysts in a BPO environment, overseeing evaluations of customer interactions, maintaining QA frameworks and scorecards, conducting calibration and coaching sessions, analyzing performance trends, and reporting insights to stakeholders. Ensures compliance with quality standards, KPIs, and SLAs while partnering with Operations, Training, and Workforce teams on continuous improvement initiatives.

Leads client projects by creating plans, setting milestones, allocating resources, delegating tasks, coordinating internal teams, and managing client communications. The role leads weekly client meetings, aligns projects with executive or board goals, performs quality control, adjusts schedules, and motivates team members to meet deadlines. It also requires frequent email and project-system monitoring, strong communication, problem-solving, organization, and independent initiative.

Leads day-to-day sales team execution in a player-coach role while maintaining a small personal sales book. Responsibilities include answering rep questions, resolving escalations, coaching sales skills, managing HubSpot lead ownership, monitoring KPIs, driving process adoption, surfacing customer and rep feedback, and reinforcing accountability and team culture.

Lead and coach an enterprise SDR team while personally prospecting, qualifying opportunities, and managing a pipeline. Build scalable sales-development processes, messaging, sequences, qualification standards, and team routines. Partner with Account Executives, Sales leadership, and Marketing to identify target accounts and stakeholders. Conduct account research, tailored outreach, call reviews, role plays, and performance coaching while driving continuous improvement and accountability.

Leads national strategy and execution for regional and emerging on-premise chains, overseeing key account managers and driving growth across priority beverage brands. Builds relationships with accounts and distributors, secures listings and promotional placements, develops pricing analyses and KPIs, manages program compliance, and supports menu, recipe, training, and brand execution initiatives. Requires frequent collaboration with sales, marketing, distributors, and state managers.

Leads the North American Customer Success organization across Rezdy and Checkfront. Owns retention, renewals, expansion, churn, customer health, and net revenue retention while building scalable CSM processes and high-performing teams. Partners with Sales, Onboarding, Support, Product, and Marketing to improve the customer journey, drive adoption, identify risk, and uncover growth opportunities. Represents customer insights internally and contributes to global Customer Success strategy.

Leads multidisciplinary electrical engineering teams supporting data center and industrial infrastructure projects. Responsibilities include client partnership, technical delivery, engineering quality, team mentorship, project coordination, risk mitigation, field support, commissioning assistance, proposal development, and business development. The role combines hands-on engineering judgment with people leadership and client-facing responsibilities.

Leads a renewable substations electrical engineering team and oversees design, power system studies, protective relay settings, equipment reviews, quality control, budgeting, client communication, field support, and staff development. Performs detailed electrical system design involving substations, distribution, controls, SCADA, grounding, and communications. Supports proposals, change orders, business development, code compliance, and project delivery while mentoring engineers, designers, drafters, and technicians.

Leads renewable power systems engineering teams performing electrical studies for solar, battery storage, wind, and substation projects. Manages study quality, schedules, budgets, regulatory compliance, client communication, and QA/QC. Coaches team members, supports design and commissioning activities, develops study methodologies, and serves as a subject matter expert for modeling software. Requires occasional field work and 15–25% travel.

Leads a power system studies team delivering electrical studies for utilities and renewable energy clients. Responsibilities include technical review and QA/QC, regulatory compliance, study methodologies, software troubleshooting, mentoring engineers, client communication, and support for power system design, protection, grounding, cable sizing, cost estimation, testing, and commissioning. The role also establishes technical standards and helps grow the system studies practice.

Supervises a team of call center associates, monitors attendance and performance, coaches employees, manages corrective actions, and ensures customer service KPIs and financial targets are achieved. Handles escalated customer calls, leads team meetings, communicates expectations, supports process adherence, and promotes team development. Requires mandatory team leadership experience, C1/C2 German, English proficiency, strong communication skills, and schedule flexibility in a hybrid role.

Leads VASA’s in-house STUDIO fitness program by recruiting, scheduling, mentoring, and developing coaches; ensuring safe, effective classes; analyzing participation; driving sales, attendance, membership retention, and community engagement; and maintaining clean, motivating environments. The role also teaches classes and supports consistent member experiences aligned with VASA standards.

Leads VASA’s STUDIO fitness coaching team by recruiting, hiring, mentoring, and developing coaches; creating class schedules; ensuring safe, effective, standards-aligned sessions; analyzing participation trends; driving attendance, sales, membership growth, and retention; and maintaining an inclusive, clean, and motivating member experience.

Facilitates Scrum ceremonies, maintains backlog readiness, removes technical and organizational blockers, coordinates dependencies and UAT, tracks delivery metrics, coaches teams on Agile practices, and pilots AI tools to improve delivery efficiency.

Leads a resolution team handling claim-related issues, ensuring SLA, turnaround-time, quality, HIPAA, and client-service compliance. Monitors performance, coaches employees, analyzes operational reports, documents workflows, escalates complex issues, and drives process improvements supporting workflow efficiency, service delivery, and revenue outcomes.

Leads a childcare classroom, teaches and implements curriculum, promotes children’s development, communicates with families, mentors teachers, follows licensing standards, and assumes director or assistant director duties when needed.

Lead the architecture and hands-on development of an AI-enabled data migration platform for legal software. Own extraction, transformation, orchestration, data quality, observability, and scalable go-live workflows. Partner with product management to define roadmap priorities, lead a focused engineering team, make architectural decisions, contribute code, and apply AI to migration assessment, mapping, validation, and automation.

Leads a team of 12–15 claims examiners and adjusters, ensuring accurate, productive claims processing that meets client guidelines, service-level agreements, and KPIs. Manages staff performance, quality, communication, training, audits, special projects, and operational improvements. Requires healthcare claims processing expertise, knowledge of medical coding and terminology, strong leadership and communication skills, and proficiency with Microsoft applications, especially Excel.

Leads a hands-on engineering team supporting five e-commerce storefronts and their integrations. Responsibilities include Shopify migration, platform reliability, site updates, prioritizing business requests, code reviews, coaching engineers, and advancing AI-assisted development practices. The role requires deep Shopify and e-commerce expertise, full-stack integration skills, technical leadership, and strong communication with nontechnical stakeholders.

Lead and scale a high-performing sales team for a real estate education organization. Responsibilities include recruiting, onboarding, performance management, KPI tracking, sales training, call reviews, process optimization, workflow automation, CRM management, bottleneck resolution, and closing deals when needed. The role requires managing GoHighLevel, maintaining CRM data quality, improving pipeline velocity, and mentoring representatives to exceed revenue goals.

Lead a case management team supporting Air Force service members. Develop and evaluate individualized care plans, track medical status, maintain electronic medical records, coordinate treatment and referrals, request medical evaluations, and submit documentation. Ensure referred soldiers receive follow-up care through medical readiness or administrative separation. The role requires an RN license, case management experience, EMR proficiency, and successful completion of a background check.

Leads surveillance training and performs ASOT role-player duties under classified government requirements. Teaches foot, vehicle, aerial, technical surveillance, and surveillance detection techniques to intelligence and special operations trainees. Conducts live exercises, evaluates performance, provides feedback, and develops realistic scenarios reflecting modern surveillance threats.

Leads end-to-end billing and collections operations, owning bad debt recovery, litigation and settlement outcomes, vendor and BPO performance, compliance, KPIs, and allowance processes. Manages and develops collections staff, establishes procedures and service levels, partners with Accounting, Legal, Product, and Engineering, and drives automation and continuous improvement. Oversees escalations, disputes, vendor scorecards, financial close documentation, and risk-based collection strategies.

Leads the end-to-end commercial insurance collections function, owning bad debt recovery, litigation and settlement outcomes, vendor and BPO performance, compliance, allowance processes, KPIs, and receivable closeout. Manages and develops collections staff, establishes SOPs and service levels, partners with Legal, Accounting, Product, Engineering, and Compliance, and drives automation and upstream process improvements to reduce exposure.