Top Insurance Jobs in Denver & Boulder, CO

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Provide bilingual (English/Spanish) phone and email support to policyholders and agents: answer/return calls, resolve complaints, process requests, scan/index documents to OnBase, mail outgoing correspondence, monitor fraud trends, assist investigations, complete assigned projects, and participate in ongoing product/process training.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Leads cross-functional operational excellence and transformation programs across multiple business domains. Responsibilities include process architecture, Lean and Six Sigma methodology application, stakeholder influence, change management, AI-assisted workflow redesign, automation governance, performance measurement, and executive communication. The role coaches stakeholders, manages complex initiatives, delivers measurable efficiency improvements, and develops sustainable operational frameworks with long-term organizational impact.

Serves as executive relationship owner for approximately 20 global private equity clients and their portfolio companies. Builds senior broker partnerships across the Midwest, South Central, and West, drives submissions, new business, cross-selling, and client growth, and represents Liberty Mutual’s insurance product portfolio. Leads marketing communications, events, prospecting, escalations, and cross-enterprise collaboration while influencing leaders and developing strategic opportunities.

Secure LLMs, generative AI systems, ML infrastructure, training pipelines, and AI applications. Responsibilities include threat modeling, architecture reviews, security controls, hardening, vulnerability remediation, data privacy, incident response runbooks, vendor reviews, governance, policy development, and AI security training. The role also supports proof-of-concept security solutions and monitors emerging AI threats.

Defines enterprise-wide reliability, scalability, performance, and observability standards for critical production services. Leads reliability architecture across AWS, hybrid data centers, and customer-hosted environments; establishes SLIs, SLOs, and error-budget governance; drives fault tolerance and operational sustainability; leads critical incident response and blameless postmortems; and guides teams toward a proactive, engineering-first SRE culture.

Screen and process incoming Group Life claims and related mail, enter and update claims in the FEGLI system, handle claimant calls and correspondence, produce letters, perform peer reviews, and meet quality and production metrics.

Reviews and approves escalated complaint responses, advises on complex life insurance and annuity transactions, investigates high-value disbursements and suspected fraud, and researches contract histories. The role develops resolutions for customers and partners, supports legal, compliance, product, and regulatory teams, identifies operational risks and trends, and recommends process improvements while maintaining strong controls.

Design, develop, implement, and evaluate synchronous, asynchronous, and blended learning solutions. Partner with SMEs and business units to create eLearning, instructor-led training, job aids, assessments, and metrics-driven improvements. Manage multiple instructional design projects, facilitate Train-the-Trainer sessions, and leverage e-learning tools (including Articulate and AI-enabled technologies) to improve associate performance and ROI.

This role involves owning the security architecture for AI platforms on GCP, designing guardrails, and integrating security into CI/CD pipelines. Candidates should have extensive experience in cloud security, specifically with GCP services, Kubernetes security, and AI/ML security practices.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.