Top Insurance Jobs in Denver & Boulder, CO

Independently manage moderately complex civil litigation matters, including research, pleadings, discovery, hearings, trials, mediations, and settlement negotiations. Develop legal strategies, advise clients and claims representatives, evaluate risk, use e-discovery and case management technologies, ensure regulatory and ethical compliance, mentor junior attorneys, conduct training, and improve legal workflows.

Manages strategic partnerships with benefits technology firms to drive sales growth, market expansion, partner enablement, data integration, and go-to-market initiatives. Owns partner relationships, develops joint business plans, coordinates cross-functional teams, manages pipeline development, and tracks performance metrics. Requires experience in group benefits or insurance distribution, benefits administration platforms, relationship management, and strategic stakeholder influence.

Leads operational risk management activities supporting Mexico and South America within MetLife’s Global Customer Service & Operations organization. Maintains risk and control data in OpenPages, performs non-financial risk assessments and control environment reviews, supports issue and control-metric identification, evaluates AI opportunities, and produces executive and detailed risk reporting. The role partners with regional stakeholders, Global Risk Management, Internal Audit, and Compliance while requiring fluent Spanish and English.

Retains existing policyholders by answering coverage and premium questions, explaining policy benefits, handling policy maintenance, collecting delinquent payments, and making outbound calls. The role requires strong telephone, written, and verbal communication skills, accurate recordkeeping, discretion, independent judgment, and basic Microsoft Office proficiency. This is a remote, part-time position with potential production incentives and a Spanish-language pay differential.

Handles inbound and outbound policyholder calls to retain, resell, and recover life insurance policies. Explains coverage and premiums, recommends policy adjustments, collects delinquent payments, updates records, and follows up on solutions. The role requires empathetic communication, accurate documentation, independent judgment, and achievement of contact center KPIs. AM and PM shifts include different cancellation, recovery, payment collection, and written communication responsibilities.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Conduct standard workers’ compensation premium audits remotely using mail, phone, and virtual platforms. Review payroll, tax, contractor, and financial records; analyze business operations; apply NCCI, PAAS, and state classification codes; identify exposure gaps; document findings; and prepare audit worksheets. Communicate with policyholders, ensure regulatory compliance, maintain confidentiality, complete audits on schedule, and support improvements to audit technology and procedures.

Conduct comprehensive workers’ compensation premium audits remotely across multiple industries. Review payroll, tax, financial, and contractor records; assess business operations and exposures; apply NCCI, PAAS, and state classification codes; document findings; communicate with policyholders; ensure regulatory compliance; and support audit process improvements and technology adoption.

Lead a team of 4–8 AI engineers while remaining hands-on with architecture, code reviews, debugging, and technical decisions. Own delivery of production AI systems, including LLM applications, agentic workflows, document extraction, ETL pipelines, observability, evaluation, and monitoring. Partner with product, platform, data engineering, recruiting, and customers to build reliable, scalable AI features and grow engineering talent.

Leads a 15-person B2B SaaS customer support team, owning coaching, KPIs, SLAs, QA, escalations, operating processes, and customer communications. Uses Salesforce data, AI, and automation to improve efficiency, identify root causes, increase product adoption, and enable proactive customer engagement. Partners with Customer Success, Product, IT, and Operations to resolve roadblocks, manage outages, improve support infrastructure, and surface expansion opportunities.

Manage the post-sale client lifecycle for health insurance customers, including implementation, workflow design, dashboard analysis, ROI measurement, project management, and relationship building. Serve as the primary client contact while coordinating with Sales, Product, Data Science, and Engineering. Ensure clients successfully adopt and maximize the value of predictive analytics solutions through strong communication, documentation, and ongoing engagement.

Own People Operations programs including benefits, HRIS, payroll, multi-state compliance, policies, performance and merit cycles. Manage vendors, administer HR systems, improve and automate processes, and support employee experience. Provide analysis and recommendations for future PEO, HRIS, benefits, and policy decisions while handling sensitive employee matters with tact and clarity.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Conduct high-volume outbound prospecting through cold calls and emails to e-commerce and Shopify merchants. Research accounts, tailor messaging, qualify prospects, book meetings, maintain accurate CRM activity, test outreach strategies, share market feedback, and meet pipeline targets. The role offers coaching and a performance-based path to Account Executive.