Top Hybrid Operations & Support Jobs in CO

Administer and enhance Salesforce for VIP teams by configuring flows, reports, dashboards, access, and data management. Gather stakeholder requirements, troubleshoot user issues, support adoption, and collaborate with development, analytics, and data engineering teams on integrations and technical solutions. Query and validate data using SQL and Snowflake, test system enhancements, and identify process improvements while maintaining Salesforce data accuracy and integrity.

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.

Provide personalized banking support across multiple branch locations, handling account openings, service requests, credit applications, teller transactions, and proactive outreach. Build customer relationships, identify needs, refer to specialists, use digital tools, and maintain compliance and risk controls while supporting branch operations.

Leads workflow strategy, process design, governance, documentation, standardization, and continuous improvement across Client Service & Delivery. Establishes process ownership, decision rights, KPIs, governance routines, and adoption plans; analyzes operational data to identify root causes and improvement opportunities. Facilitates workshops, develops training and executive materials, partners with analytics and technology teams, coaches stakeholders, and drives measurable operational outcomes across domestic and offshore teams.

Provides operational support for the Legal team by triaging requests, coordinating approvals and documentation, executing workflows, tracking metrics, and improving processes. Partners with Legal Operations leaders and cross-functional stakeholders to implement systems, manage projects, streamline procedures, and scale legal operations. Requires strong judgment, discretion, attention to detail, technical tooling experience, and at least three years of operational experience.

Supports the CEO with calendar management, executive communications, leadership meetings, travel, expenses, and event logistics. Manages Denver office operations, facilities, vendors, supplies, budgets, access, onboarding setups, and workplace compliance. Partners with People & Culture on employee events, celebrations, onboarding, and support for local and visiting employees. Requires discretion, strong communication, organization, multitasking, vendor-management skills, and proficiency with Google Workspace, Slack, and Zoom.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Chief of Staff to the Enterprise GM, responsible for developing multi-year strategies, aligning executives and functions, improving operating models and governance, and leading complex organizational transformation. The role provides executive counsel, synthesizes cross-functional insights, guides resource allocation, strengthens collaboration, and addresses systemic organizational challenges. Success requires strategic thinking, operational excellence, organizational design expertise, executive presence, and experience driving results in B2B, preferably SaaS, revenue organizations.

Leads pre-charge-off small business collections operations by setting performance goals, optimizing workflows and dialer efficiency, analyzing data, coaching teams, recruiting and onboarding employees, and driving continuous improvement. Builds stakeholder partnerships, resolves operational challenges, ensures regulatory familiarity, and supports strategic initiatives while balancing efficiency with customer experience.

Provide high-volume inbound/outbound customer support during evening and overnight hours; document contacts, originate and assign service transactions, coordinate towing and vendor scheduling, support dispatching, and maintain professional customer rapport.