Top Hybrid Operations & Support Jobs in CO

The Tools Administration Lead will manage programs for contact center operations, driving efficiency and improving customer experience using Salesforce and Qualtrics.

The Chief of Staff will enhance operations in Benefits by shaping strategy, providing leadership support, and designing efficient workflows, while also enabling cross-functional collaboration and continuous improvement.

The Executive Director is responsible for driving growth in organizational operations and market strategy, ensuring effective business processes and excellent client experience in pharmacy benefits and employer-sponsored solutions.

Manage the order-to-cash process for enterprise customers, ensuring timely billing and payment collections while collaborating with teams to resolve discrepancies.

Lead and develop teams in Cash Application, Invoicing Operations, and L2 Billing Support; ensure accurate billing and customer satisfaction while driving process improvements across OTC workflows.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

Lead partner systems and processes for GTM partner motions, owning Salesforce and PRM implementations. Translate stakeholder needs into technical solutions, drive automation and analytics to improve adoption and outcomes, and build and manage a team to optimize partner workflows across tools like Crossbeam and Unifyr.

Design, implement, and maintain scalable operational processes: analyze workflows, document SOPs, manage Salesforce and Taskray requests, improve visibility into capacity and utilization, drive adoption and change management, and identify automation and AI opportunities to increase efficiency and onboarding speed.

Lead and coach a claims team managing Multi-State Paid Family Leave, FMLA, and ADA claims. Monitor work queues, conduct quality audits, resolve escalations, deliver training/coaching, report compliance, and support unit leadership.

Support Resource Coordinators by managing resource requests, tracking scheduling, conducting analysis, and maintaining compliance with processes in a professional services environment.

Manage end-to-end setup, QA, deployment, and optimization of programmatic deals. Troubleshoot technical issues, analyze large datasets, document workflows, and partner with sales and product teams to improve platform performance and client outcomes.

Process borrower documents to prepare complete loan files for initial underwriting. Verify documentation, order and track vendor items, communicate with borrowers and third parties, complete submission checklists, manage pipeline within SLAs, and document all communications.