Top Hybrid Operations & Support Jobs in CO

Handles provisioning requests and service changes for U.S. public-sector and federal customers. Reviews authorization, customer and tenant details, entitlements, and approvals; configures or decommissions tenants and services; validates changes; documents work and exceptions; and follows federal security, access-control, data-handling, and compliance procedures. The role requires strong communication, analytical problem-solving, customer service experience, change-control documentation, and U.S. citizenship.

Provide frontline member support through phone, chat, and email. Explain healthcare benefits and claims, guide members toward quality care, resolve complex issues, de-escalate concerns, collaborate across departments, escalate feedback, follow evolving procedures, and protect member privacy under HIPAA and data security requirements.

Provides executive leadership for digital platforms, infrastructure and security, data and analytics, and enterprise architecture. Owns the technology roadmap, cybersecurity program, cloud and architecture strategy, health plan platform reliability, enterprise data strategy, automation, vendor management, governance, and technology performance reporting. Leads cross-functional strategy, budgets, teams, compliance, and organizational transformation while supporting enrollment, billing, claims, interoperability, and Medicaid health plan operations.

Supports the CEO by managing calendars, board and executive leadership meetings, offsites, travel logistics, stakeholder communications, confidential initiatives, events, commitments, and follow-ups. The role requires exceptional discretion, judgment, organization, polished communication, and availability during U.S. East Coast business hours, with occasional off-hours flexibility.

Manage employee customer inquiries by phone, email, and chat regarding payroll, benefits, timekeeping, HR, and software. Resolve cases through CRM workflows, provide accurate and empathetic support, escalate complex issues, maintain product expertise, and communicate customer feedback and software bugs to internal teams. The role requires a 12pm–9pm EST schedule after approximately four weeks of mandatory paid virtual training.

Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration.

Provides executive and personal support to the CEO and Chief Scientist, managing calendars, projects, family-office administration, financial records, vendors, home operations, travel, and occasional childcare transportation. The role improves workflows through AI and technology, coordinates business entities and advisors, protects executive priorities, handles confidential information, and independently manages competing deadlines. Requires in-person availability in Colorado Springs, flexible emergency support, reliable transportation, and eligibility for a Secret security clearance.

Provides B2B client support by answering inquiries, fulfilling requests, resolving problems, navigating multiple databases, organizing workflows, and maintaining strong customer relationships. The role also involves identifying process improvements and proactively recommending relevant services. Candidates need customer service or administrative experience, strong communication, organization, multitasking, problem-solving, computer, and Microsoft Office skills. Salesforce experience is a plus.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

Supports bank branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling and daily activities. Provides customer service, introduces digital banking solutions, identifies financial needs, detects potential fraud, and helps motivate branch staff while following established policies and procedures.