Top Hybrid Operations & Support Jobs in CO

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.

Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

Lead and manage the ServiceNow CMDB and ITOM programs to ensure a single source of truth for assets and services. Oversee CMDB design, data quality, CSDM alignment, Discovery and Service Mapping, ITOM roadmap, reporting, governance, and stakeholder engagement. Manage cross-functional teams, enforce code standards, and drive continuous improvement to meet business and operational needs.

Provide multi-channel technical support for Corptax customers, triage and resolve installation and configuration issues, document cases, review knowledge base content, perform release testing, collaborate with teams, and participate in on-call rotation and occasional overtime.

Provide high-level administrative support to senior executives across virtual and in-office/client sites. Manage schedules, coordinate meetings, handle confidential information, arrange travel and expenses, and use Microsoft Office, Google Workspace, WebEx, and social media tools. Apply a learning mindset, prioritize tasks, tailor communication, and support a global professional services network.

Develop, maintain, and update policies, procedures, and member-facing disclosures to ensure regulatory compliance and clarity. Partner with compliance, legal, risk, and business stakeholders, conduct gap analyses and document reviews, manage version control and publication, and maintain audit-ready centralized repositories under tight timelines.

Manage title order processing end-to-end: open orders, procure title search products, HOA documents and payoff demands, review executed closing files, prepare and submit recording documents, monitor recordings, resolve discrepancies, and upload final documents while maintaining regulatory and company compliance.

Produce and maintain recurring KPI reports, Salesforce and Tableau dashboards, perform reporting QA and data validation, support Deal Desk opportunity and quote workflows, document RevOps processes, and partner with Sales, Finance, Marketing, and other stakeholders to improve workflows and automation.

Senior IT Systems Administrator providing escalated technical support and incident management for global internal users. Mentor service desk staff, manage endpoints via SCCM, Jamf, and Workspace ONE, and improve IT processes, policies, and application usability. Troubleshoot Mac, Windows, and Linux systems, coordinate cross-functional resolution, and support office-based technology needs as required.

Lead the commissions function end-to-end: plan design, quota support, calculation and payout, CaptivateIQ administration, reporting, dispute resolution, and scaling processes and team to align incentives with company GTM and pricing evolution.