Top Hybrid Operations & Support Jobs in CO

Provides comprehensive executive administrative support for an Asset and Wealth Management team. Responsibilities include complex calendar management, call screening, meeting and event coordination, domestic and international travel arrangements, invoice and expense processing, onboarding and offboarding support, professional correspondence, document maintenance, and editing presentations and spreadsheets. The role requires discretion, strong organization, communication skills, Microsoft Office proficiency, and the ability to manage competing priorities in a fully on-site environment.

Supports managed services operations through data analysis, recurring reports, dashboards, process documentation, root cause analysis, and workflow improvements. The role identifies trends and variances, maintains reporting accuracy, gathers business requirements, supports new operational tools and processes, and collaborates with stakeholders to improve service delivery. A bachelor’s degree or four years of work experience is required, along with Excel proficiency and strong analytical, communication, organizational, and problem-solving skills.

Provide proactive administrative support to two SVPs and one VP, including complex calendar management, domestic and international travel, expense reconciliation, meeting preparation, and event or offsite planning. Track deliverables, manage budgets and contracts, coordinate across time zones, handle confidential information, and support special projects while exercising discretion, adaptability, and sound judgment.

Owns high-priority consumer growth opportunities from diagnosis through execution. Analyzes portfolio performance, identifies and prioritizes investments, develops growth strategies, leads cross-functional teams, designs experiments and operating mechanisms, and drives measurable improvements in revenue, conversion, retention, and lifetime value.

Owns the Customer Operations knowledge lifecycle, creating and maintaining guides, SOPs, decision trees, job aids, macros, and Help Center content. Translates complex policies, product changes, compliance requirements, and workflows into actionable guidance. Partners with subject matter experts, Training, Quality, Product, and Operations leaders to validate content, manage updates, support launches, measure knowledge performance, and improve governance, findability, and AI-enabled knowledge retrieval.

Provide onsite and remote enterprise IT support for macOS and Windows systems, executives, Teams conference rooms, networking, printers, hardware, software, and peripherals. Own Jira Service Management tickets through resolution, maintain Confluence knowledge articles, deploy and refresh workstations, manage AWS WorkSpaces and mobile devices, administer Okta and Microsoft 365 access, and troubleshoot security, connectivity, and productivity tools while supporting global users.

Participates in a structured rotational IT program supporting digital transformation, enterprise technology, data, process improvement, and project delivery initiatives. Responsibilities include project planning, tracking, reporting, process analysis, documentation, dashboard development, testing, change management, stakeholder communication, data review, automation, prototyping, and translating business needs into technology solutions.

Own complex technical support issues from reproduction through resolution, troubleshooting APIs, webhooks, workflows, integrations, and AI agent behavior. Escalate well-documented issues to Engineering, identify recurring patterns, and partner on product improvements. Create runbooks and troubleshooting guides, coach Tier 1/2 and BPO teams, support critical incidents and premier accounts, participate in on-call rotation, and handle sensitive customer data appropriately.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling. Provides customer service, promotes digital banking solutions, identifies financial needs, detects potential fraud, and makes referrals to bankers. Helps the branch manager maintain efficient daily operations and motivates employees to meet business objectives while following banking policies and compliance requirements.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.