Top Hybrid Operations & Support Jobs in CO

Provide phone-based first-line technical support to internal employees/contractors: troubleshoot hardware, software, network, and access issues; document incidents in ServiceNow or similar ITSM tools; escalate complex problems; and maintain data privacy and strong customer service in a remote workspace.

Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule.

Field leadership role advising dealership owners and senior leaders to improve parts and service performance. Responsibilities include relationship management, data-driven analysis, developing and executing business plans, driving KPIs (NPS, retention, SRT), resolving aftersales issues, and frequent regional travel to support dealer operations and training.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Lead and scale onboarding programs for Sales, Customer Success, and Renewals teams, improving performance and ensuring new hires are productive.

Lead GTM business operations for Commercial and Mid-market segments: set strategy, advise sales leaders, own planning/forecasting, run cross-functional strategic projects, generate analytics and AI-driven insights, hire and lead a high-performing team.

Handle high-volume inbound and outbound calls to create and document service requests, schedule maintenance, assign dispatches, coordinate towing and vendors, and provide best-in-class customer service while following processes and improving dispatch capabilities.

Provide high-volume customer support via phone, email, and chat: triage, troubleshoot, document issues, escalate complex problems, manage expectations, and collaborate with internal teams to improve support processes and product experience.

Lead legal operations for Legal & Compliance: own systems, tools, and processes; implement and optimize AI-driven tech stack; manage budget, outside counsel relationships, metrics/OKRs, knowledge management, vendors, and day-to-day team operations; partner cross-functionally to drive efficiency and scale.

The Business Operations Director, CX leads strategic initiatives for Customer Experience, leverages AI, and collaborates with senior leaders to improve operations at Applied Systems.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Manage corporate compliance and transactional needs for multinational entity portfolios. Serve as primary client contact, coordinate with internal fulfillment teams via Salesforce CRM, research jurisdictional filing requirements, oversee annual compliance and ad hoc transactions, provide status updates, mentor junior staff, and maintain accurate company records in entity management systems.

Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.