Top Hybrid Operations & Support Jobs in CO

Provides executive and personal support to the CEO and Chief Scientist, managing calendars, projects, family-office administration, financial records, vendors, home operations, travel, and occasional childcare transportation. The role improves workflows through AI and technology, coordinates business entities and advisors, protects executive priorities, handles confidential information, and independently manages competing deadlines. Requires in-person availability in Colorado Springs, flexible emergency support, reliable transportation, and eligibility for a Secret security clearance.

Provides B2B client support by answering inquiries, fulfilling requests, resolving problems, navigating multiple databases, organizing workflows, and maintaining strong customer relationships. The role also involves identifying process improvements and proactively recommending relevant services. Candidates need customer service or administrative experience, strong communication, organization, multitasking, problem-solving, computer, and Microsoft Office skills. Salesforce experience is a plus.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

Build and improve Commercial Operations processes, workflows, governance, reporting, and systems. Partner with sales, finance, data, technology, and business teams to translate needs into scalable solutions. Support deal workflows, segmentation, territories, pricing, quotas, and incentives while leading cross-functional initiatives from discovery through adoption and creating guidance for new ways of working.

Supports bank branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling and daily activities. Provides customer service, introduces digital banking solutions, identifies financial needs, detects potential fraud, and helps motivate branch staff while following established policies and procedures.

Own go-to-market readiness and customer journey operations across the enterprise SaaS lifecycle. Design scalable workflows spanning sales quoting, provisioning, implementation, support, renewal, and expansion. Lead cross-functional programs, create field enablement assets such as SOW templates and delivery playbooks, establish launch governance, and translate field feedback into product roadmap improvements. The role requires influencing Product, Sales, Services, Customer Success, and Operations leaders without direct authority.

Provide executive administrative support by managing complex calendars, domestic and international travel, expenses, events, documents, and changing priorities. Coordinate with stakeholders, arrange client visits, support office operations and employee activities, maintain confidential information, and assist with projects, onboarding, facilities needs, supplies, and internal controls. The role requires strong organization, communication, discretion, judgment, teamwork, and adaptability in a fully onsite environment.

Provides high-touch business travel consulting and reservation services across air, rail, hotels, car rental, ferry, black car, and charter bookings. Manages a client portfolio, delivers cost-effective travel solutions, ensures policy compliance, identifies savings opportunities, supports online and offline booking tools, meets SLAs, and maintains strong client relationships. Requires business travel experience, GDS expertise, knowledge of travel products, exceptional communication, attention to detail, and proficiency with Navan and related systems.

Leads critical incident response and advanced troubleshooting across EDI, API, and SFTP environments. Performs root cause analysis, prevents recurring issues, manages support backlogs, monitors SLA performance, mentors engineers, and improves operational processes through automation and AI. The role also drives continuous improvement using metrics such as incident resolution time, escalation effectiveness, backlog aging, ticket quality, and automation adoption.

Provides high-touch technical support for domain services, hosting, SSL, email, billing, and partner integrations. Troubleshoots DNS and domain lifecycle issues, resolves escalations, manages fraud and compliance actions, documents platform bugs, and communicates trends to product and engineering teams. The role also improves workflows and self-service resources, supports high-profile accounts, identifies value-based upselling opportunities, and maintains service-level and attendance targets across rotating shifts.

Supports go-to-market systems for Sales, Marketing, Customer Success, Renewals, and Deal Desk. Translates business needs into requirements, user stories, and acceptance criteria; manages intake and prioritization; leads UAT, defect triage, releases, and field communications. Leads CPQ evaluation and roadmap support, improves marketing and pipeline attribution, monitors Salesforce data quality, and documents processes and definitions. Partners closely with Salesforce IT and uses AI tools to accelerate analysis, documentation, and testing.