Top Hybrid Operations & Support Jobs in CO

Manage customer offboarding for 401(k) plan terminations and provider transfers through phone and email. Coordinate complex workflows across Operations, Compliance, Finance, Product, and Engineering; investigate issues, resolve escalations, manage support queues, and maintain quality and response benchmarks. Identify customer trends, recommend process improvements, handle sensitive conversations empathetically, and use customer service platforms and AI tools to deliver efficient support.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, and compliance activities. Supervises, coaches, and develops branch employees while managing staffing and financial resources. Supports customer relationships, refers dwelling-secured product needs to qualified team members, resolves escalated concerns, and ensures adherence to banking regulations, policies, audit procedures, and operational risk requirements.

Leads the design, governance, implementation, and continuous improvement of marketing review processes. Coordinates Marketing, Legal, Compliance, technology, vendors, and audit stakeholders; oversees workflow tools, controls, documentation, reporting, training, access management, and issue resolution. Improves transparency, audit readiness, user experience, regulatory adherence, and speed to market for marketing content approvals.

Provides comprehensive administrative support to executives and teams in Asset & Wealth Management. Responsibilities include complex calendar management, call screening, domestic and international travel coordination, meeting and event logistics, invoice and expense processing, onboarding and offboarding support, document maintenance, professional correspondence, and editing spreadsheets and presentations. The role requires discretion, strong organization, communication skills, Microsoft Office proficiency, and five days per week onsite.

Manages, investigates, and resolves complex high-severity personal property claims. Responsibilities include determining coverage, inspecting and valuing damaged or lost contents, explaining settlements, coordinating vendors, negotiating scopes and estimates, monitoring vendor performance, and providing policyholder service. The specialist may also conduct field inspections, assist other claims teams, and serve as a technical resource for contents specialists.

Develops and implements knowledge management strategies, processes, systems, and tools. Captures and organizes organizational knowledge, analyzes metrics, identifies process efficiencies, and supports automation. Collaborates with business leaders, subject matter experts, and IT teams to improve knowledge sharing and retention. Creates technical documentation, delivers training and workshops, manages initiatives, researches emerging technologies, and promotes adoption of knowledge management practices across managed services teams.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Develops revenue opportunities for the Lottery business by building financial cases, defining success metrics, coordinating cross-functional plans, and evaluating performance. Serves as a key partner contact, aligns stakeholders, manages launch-readiness dependencies, and communicates data-driven recommendations. Requires strong quantitative modeling, testing, data integrity, and business planning skills.

Lead and manage the ServiceNow CMDB and ITOM programs to ensure a single source of truth for assets and services. Oversee CMDB design, data quality, CSDM alignment, Discovery and Service Mapping, ITOM roadmap, reporting, governance, and stakeholder engagement. Manage cross-functional teams, enforce code standards, and drive continuous improvement to meet business and operational needs.