Top Hybrid Operations & Support Jobs in CO

Provide remote technical support for VinSolutions and Cox Automotive products via phone, email, and chat. Troubleshoot and resolve application issues, log cases in the CRM, escalate to other teams as needed, and keep clients informed while meeting quality standards and shift requirements.

The AVP, Innovation & Support Manager oversees projects in Residential Lending, ensuring compliance and operational efficiency while managing the Support team.

Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.

Lead escalation point for enterprise service desk: provide multi-channel (chat/ticket/phone) technical support, troubleshoot hardware/software/network issues, manage incidents in ServiceNow, coach junior analysts, identify process improvements, and uphold security and customer service standards in a remote environment.

Provide high-volume phone-based technical support, troubleshoot hardware/software/network/access issues, document incidents in ServiceNow or similar ITSM, escalate complex problems, recommend process improvements, and follow security and privacy policies while working from a secure remote workspace.

Lead regional field operations for fire apparatus and equipment inspections, ensuring UL and NFPA compliance, managing budgets, staffing, scheduling, fleet, and accreditation. Drive business growth with sales and product teams, oversee pricing, bids, contracts, and continuous improvement while providing technical escalation and client engagement.

Lead global calibration, measurement test equipment, and procurement processes across integrated laboratories. Harmonize procedures, ensure ISO 17025 compliance, manage equipment lifecycle and procurement standards, define KPIs, drive continuous improvement, and embed equipment workflows into digital platforms while engaging stakeholders to ensure adoption and governance.

Lead regional onboarding operations and evolve the function into end-to-end client lifecycle management. Manage and develop dispersed teams, ensure compliant AML/KYC/CDD execution across jurisdictions, resolve escalations, standardize processes, drive operational excellence and automation, partner with business and compliance stakeholders, and own regional performance, KPIs, data quality, controls, and audit readiness.

Lead technical escalations for the ClearLine buy-side platform, troubleshoot complex programmatic ad workflows, use SQL/Python in Snowflake/Databricks to analyze data and automate workflows, leverage AI tools to design scalable operational solutions, produce technical documentation, and coordinate cross-functional fixes with Product, Engineering, and Account Management.

Provide after-hours and weekend travel support: monitor channels, handle flight/hotel/transport disruptions, rebook travel per SOPs, escalate high-impact issues, document actions, and hand off unresolved items to weekday Logistics.

Lead and coach a team of Complaint & Litigation Specialists to log, research, and resolve complaints and grievances. Manage team inventory, workflows, and performance, build cross-functional partnerships, ensure compliance with regulatory requirements, and drive timely, accurate case closures.

Resolve payroll tax notices for customers by researching discrepancies, communicating with tax agencies, documenting cases, collaborating with cross-functional teams, using AI tools, and managing a daily queue to deliver exceptional customer outcomes.