Top Hybrid Operations & Support Jobs in CO

Leads strategic and operational execution for a Space Vehicle Engineering department. Responsibilities include department operations, staffing and hiring plans, talent management, training, process improvement, performance metrics, reporting, strategic planning, cross-functional coordination, and engineering leadership. The role is fully indirect, requires extensive engineering management experience, space vehicle expertise, and an active TS/SCI clearance with ability to obtain a polygraph clearance.

Maintain and optimize Customer Operations Help Center content, chatbots, knowledge bases, macros, guides, newsletters, and internal communications. Analyze self-service and ticket-deflection metrics, support automation and API integrations, uphold voice and tone standards, identify content gaps, and pilot AI and knowledge-management tools. The role also supports program setup, QA, troubleshooting, process improvements, internal training, system testing, and cross-functional operational support.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling. Provides customer service, promotes digital banking solutions, identifies financial needs, detects potential fraud, and helps motivate the branch team while following banking policies and procedures.

Provides empathetic support to students through calls, chats, texts, and emails. Handles Tier II tickets and escalations, resolves issues, uses AI-powered tools, documents feedback and product bugs, and shares insights with stakeholders. The role requires strong communication, multitasking, de-escalation, time management, product learning, and availability for evening or weekend shifts. It is primarily remote and customer-facing, with interactions occupying over 80% of the workday.

Provides comprehensive administrative support to executives and teams in Asset & Wealth Management. Responsibilities include complex calendar management, call screening, domestic and international travel coordination, meeting and event logistics, invoice and expense processing, onboarding and offboarding support, document maintenance, professional correspondence, and editing spreadsheets and presentations. The role requires discretion, strong organization, communication skills, Microsoft Office proficiency, and five days per week onsite.

Process and file customer payroll tax payments and filings, troubleshoot operational issues, coordinate with tax agencies and cross-functional teams, and improve scalable processes. The role provides customer support, investigates root causes, delivers data-driven recommendations, and identifies opportunities to use AI and technology to improve tax operations.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

Process customer lottery ticket orders and redemptions at a fulfillment center, maintain accurate order statuses and tracking information, organize workflows, and support daily operational goals. Operate and maintain printing and scanning equipment, contribute to operational projects, and provide reliable, detail-oriented customer service. The role requires schedule flexibility, including weekends and holidays, frequent standing and walking, and occasional lifting of up to 25 pounds.

Alaffia’s Talent Pool invites candidates interested in future opportunities at its NYC-based healthcare AI startup. Applicants can submit their information and a cover letter describing their motivation and preferred business areas or roles. The talent team will retain profiles and proactively contact candidates when suitable positions become available. The company develops AI-powered copilots and agents to reduce healthcare administrative burden, billing waste, and costs.

Leads GTM strategy and revenue planning, including segmentation, capacity, coverage, quota, territory design, pipeline modeling, and variable compensation. Manages a planning team, partners with Finance and Sales, evaluates routes to market, supports pricing decisions, and improves planning efficiency through technology and AI. The role requires extensive B2B SaaS revenue operations experience and ownership of complex planning cycles.