Top Hybrid Operations & Support Jobs in CO

Build and manage registration websites, forms, event content, mobile apps, engagement tools, and badge printing systems for virtual, hybrid, and in-person events. Coordinate multiple projects, organize event data, proof communications and reports, collaborate with clients, and provide onsite event technology support. The role requires strong Excel and database skills, attention to detail, problem-solving ability, client interaction, and travel as needed.

Owns the operating model for the Office of the CISO, including planning cadences, governance, executive reporting, metrics, stakeholder forums, budgeting, and tool governance. Prepares leadership and Board-level communications, facilitates cross-functional alignment, manages Office of the CIO deliverables, and oversees the Crowd for Crowd program. The role also drives AI-enabled workflows, reporting standards, process improvements, and program adoption across cybersecurity operations.

Manages unit leaders overseeing Short Term Disability and absence claims teams. Establishes performance expectations, removes barriers, develops team capabilities, and drives customer service, expense management, claim accuracy, and operational efficiency. Uses performance data, claim reviews, call monitoring, automation, and AI strategies to address root causes and improve outcomes. Partners with internal and external customers, supports team accountability, and escalates issues with recommended solutions.

Provides centralized support to four Assistant Vice Presidents through business reporting, analytics, executive presentations, calendar and meeting coordination, expense and travel administration, leadership event support, and tracking of priorities and deliverables. The role analyzes business information, coordinates cross-functional requests, supports strategic initiatives and operational improvements, and identifies opportunities to streamline processes through automation and AI.

Supervise overnight broadcast network operations supporting 40+ local station streams and maintaining 99.999% on-air reliability. Lead Master Control Operator training, manage live event execution, coordinate day-of-air changes, document and resolve discrepancies, create SOPs, support change control, and troubleshoot technical issues across departments. The role is fully onsite in Centennial, Colorado and requires flexible overnight, weekend, and holiday availability.

Manage retirement plan conversions by validating asset allocations, reconciling trust and legacy provider data, configuring participant loan records, and ensuring accurate uploads before plan activation. Resolve discrepancies, protect historical data integrity, and collaborate with onboarding, compliance, reconciliations, and client success teams. The role also contributes to automation and tooling improvements while managing competing priorities in a high-volume, deadline-driven environment.

Handle high-volume inbound calls, emails, texts, and chats from consumers seeking help with collection accounts. Diagnose issues, resolve concerns, take payments, document interactions, and meet customer service, recovery, quality, and efficiency targets. Improve contact-center workflows, communicate caller feedback to internal teams, and follow federal, state, and company compliance requirements while maintaining empathy during sensitive financial conversations.

Provides inbound customer support for Vertafore software through calls, chats, emails, and cases. Resolves basic product, computer software, network, database, and operating system issues; documents resolutions; educates customers on self-service; tracks problem trends; coordinates with internal teams; and assists peers. The role requires office-based or hybrid work, up to 10% travel, and familiarity with SQL, Windows environments, or accounting is beneficial.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

Manage complex customer incidents and escalations from triage through resolution, coordinating support, engineering, product, and leadership stakeholders. Lead customer and internal communications during critical events, prioritize response strategies, and develop monitoring, automations, runbooks, training, and retrospectives. Identify recurring cloud and product issues, drive operational improvement projects, mentor peers, and improve incident management processes.

Provide email and phone support to restaurant guests and merchant partners through Zendesk. Resolve high volumes of customer issues, communicate technical problems to development teams, escalate complex cases, maintain follow-through, and identify recurring issues and process improvements. The role requires strong communication, organization, problem-solving, and autonomy in a remote environment.