Top Hybrid Operations & Support Jobs in CO

Own go-to-market readiness and customer journey operations across the enterprise SaaS lifecycle. Design scalable workflows spanning sales quoting, provisioning, implementation, support, renewal, and expansion. Lead cross-functional programs, create field enablement assets such as SOW templates and delivery playbooks, establish launch governance, and translate field feedback into product roadmap improvements. The role requires influencing Product, Sales, Services, Customer Success, and Operations leaders without direct authority.

Provide executive administrative support by managing complex calendars, domestic and international travel, expenses, events, documents, and changing priorities. Coordinate with stakeholders, arrange client visits, support office operations and employee activities, maintain confidential information, and assist with projects, onboarding, facilities needs, supplies, and internal controls. The role requires strong organization, communication, discretion, judgment, teamwork, and adaptability in a fully onsite environment.

Provides comprehensive executive administrative support for an Asset and Wealth Management team. Responsibilities include complex calendar management, call screening, meeting and event coordination, domestic and international travel arrangements, invoice and expense processing, onboarding and offboarding support, professional correspondence, document maintenance, and editing presentations and spreadsheets. The role requires discretion, strong organization, communication skills, Microsoft Office proficiency, and the ability to manage competing priorities in a fully on-site environment.

Provides high-touch business travel consulting and reservation services across air, rail, hotels, car rental, ferry, black car, and charter bookings. Manages a client portfolio, delivers cost-effective travel solutions, ensures policy compliance, identifies savings opportunities, supports online and offline booking tools, meets SLAs, and maintains strong client relationships. Requires business travel experience, GDS expertise, knowledge of travel products, exceptional communication, attention to detail, and proficiency with Navan and related systems.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, managing operational activities, supporting scheduling, resolving teller-line issues, and escalating concerns. The coordinator helps identify customer financial needs, mitigate fraud and operational risk, maintain policy compliance, and motivate branch employees to meet business objectives.

Leads critical incident response and advanced troubleshooting across EDI, API, and SFTP environments. Performs root cause analysis, prevents recurring issues, manages support backlogs, monitors SLA performance, mentors engineers, and improves operational processes through automation and AI. The role also drives continuous improvement using metrics such as incident resolution time, escalation effectiveness, backlog aging, ticket quality, and automation adoption.

Provides high-touch technical support for domain services, hosting, SSL, email, billing, and partner integrations. Troubleshoots DNS and domain lifecycle issues, resolves escalations, manages fraud and compliance actions, documents platform bugs, and communicates trends to product and engineering teams. The role also improves workflows and self-service resources, supports high-profile accounts, identifies value-based upselling opportunities, and maintains service-level and attendance targets across rotating shifts.

Supports go-to-market systems for Sales, Marketing, Customer Success, Renewals, and Deal Desk. Translates business needs into requirements, user stories, and acceptance criteria; manages intake and prioritization; leads UAT, defect triage, releases, and field communications. Leads CPQ evaluation and roadmap support, improves marketing and pipeline attribution, monitors Salesforce data quality, and documents processes and definitions. Partners closely with Salesforce IT and uses AI tools to accelerate analysis, documentation, and testing.

Leads Revenue Operations strategy, Salesforce systems, processes, data quality, and roadmap prioritization across direct, partner, and digital go-to-market teams. Manages and coaches RevOps analysts and administrators, oversees workflow documentation, supports CRM and CPQ implementations, and partners cross-functionally on trade-offs and scalable process improvements. The role requires extensive Salesforce and Revenue Operations experience, global organization support, and monthly travel for internal or team events.

Build and manage registration websites, forms, event content, mobile apps, engagement tools, and badge printing systems for virtual, hybrid, and in-person events. Coordinate multiple projects, organize event data, proof communications and reports, collaborate with clients, and provide onsite event technology support. The role requires strong Excel and database skills, attention to detail, problem-solving ability, client interaction, and travel as needed.

Supports future capability strategy through market assessments, customer needs analysis, strategic plans, opportunity and capability roadmaps, and business planning. Collaborates with technical teams, subject matter experts, proposal teams, and government customers to identify growth opportunities and inform investment decisions. Performs quantitative and qualitative analysis in an exploratory environment while maintaining effective cross-functional relationships. The position is fully on-site and may require travel between company and external locations.