Top Hybrid Operations & Support Jobs in CO

Lead Business Controls for Global Operations (first line), implementing and executing 2LOD programs (RCSA, issue and supplier risk management, control testing). Advise senior leaders and partner with Compliance, Audit, and regulators; drive risk reporting, remediation, and continuous improvement to strengthen the control environment and support audits/exams.

Process and approve teller transactions, support customers and digital banking adoption, complete routine to moderately complex operational tasks, assist branch manager with scheduling and operations, resolve teller-line issues, escalate complaints, follow policies and compliance, identify potential fraud, and motivate team to meet business objectives.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The role involves supporting HR Core Apps and Payroll systems, troubleshooting issues, leading application governance, and ensuring system reliability through monitoring and collaboration with various teams.

Provide first-line remote and on-site technology support for employees and contractors, troubleshoot hardware/software issues, use help-desk tools, escalate to higher-level teams, and ensure customer-focused resolution following PNC policies.

The role involves leading the operational management of Short Term Disability claims, ensuring quality service and driving team performance while managing a team of specialists and managers.

Manage a team of On-Air Schedulers, overseeing 24/7 broadcast and digital operations, ensuring scheduling accuracy and staff coverage for NBC networks.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Lead and optimize a pre-charge off small business collections team by setting strategic goals, driving KPI performance, leveraging data to improve processes, coaching and recruiting high-performing staff, improving dialer efficiency, ensuring regulatory compliance, and executing strategic initiatives across the organization.

Lead IT Service Management and End-User Computing operations, manage ITSM/Service Desk team and managed services partners, own Microsoft 365, Entra ID, Intune, Jamf, ServiceNow, Jira, and Amazon Connect platforms, drive automation and AI-assisted service delivery, oversee vendor/licensing/telephony, and improve operational efficiency and employee technology experience.

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.

Provide best-in-class travel support across chat, call, and email; manage hotel, flight, car and rail bookings; maintain supplier and system knowledge; resolve issues within SLA; advise on fares, ticketing, and compliance; provide feedback to product teams and meet performance metrics.