Top eCommerce Jobs in Denver & Boulder, CO

Build and optimize Braze marketing journeys across email, SMS, and push channels. Translate campaign briefs into technical implementations, create dynamic Liquid templates, define behavioral audience segments, manage consent and compliance workflows, QA campaigns, and troubleshoot data or delivery issues using SQL, Snowflake, APIs, and platform diagnostics. Partner with marketing and cross-functional teams to develop lifecycle stages, personalization engines, reusable content components, and scalable customer engagement processes.

Lead end-to-end performance of customer-facing conversational AI and knowledge base. Design, test, and optimize AI conversations, define intents and success metrics, analyze KPIs, maintain enterprise knowledge, run continuous improvement using analytics and experimentation, and partner cross-functionally to improve CX and business outcomes.

Leads critical incident response and advanced troubleshooting across EDI, API, and SFTP environments. Performs root cause analysis, prevents recurring issues, manages support backlogs, monitors SLA performance, mentors engineers, and improves operational processes through automation and AI. The role also drives continuous improvement using metrics such as incident resolution time, escalation effectiveness, backlog aging, ticket quality, and automation adoption.

Provides high-touch technical support for domain services, hosting, SSL, email, billing, and partner integrations. Troubleshoots DNS and domain lifecycle issues, resolves escalations, manages fraud and compliance actions, documents platform bugs, and communicates trends to product and engineering teams. The role also improves workflows and self-service resources, supports high-profile accounts, identifies value-based upselling opportunities, and maintains service-level and attendance targets across rotating shifts.

Own the end-to-end personalization experience across Babylist’s products, defining its vision, UX strategy, quality bar, KPIs, and research direction. Partner with product, engineering, analytics, marketing, and merchandising leaders to set priorities, prototype, build, and ship high-impact experiences. Champion AI-native design workflows, mentor designers, establish craft and operating standards, and help evolve the organization’s design practices.

Own monthly, quarterly, and annual FP&A cycles, including forecasting, budgeting, long-term modeling, and variance analysis. Prepare consolidated income statement, balance sheet, and cash flow models, executive reporting, and board materials. Partner with business leaders on opex and headcount planning, surface risks and insights, and improve finance processes. Identify and implement AI-enabled automation across reporting, modeling, forecasting, and presentation workflows while maintaining rigorous accuracy and quality control.

The Senior Full-Stack Engineer will manage client relationships, design integration solutions, and ensure seamless delivery and optimization of technical workflows, while leveraging AI for efficiency.

Manage a portfolio of established customer accounts via inbound and outbound calls, uncover upsell and retention opportunities, meet sales and retention targets, monitor purchasing patterns, perform follow-up outreach, and build long-term customer relationships in a metrics-driven environment.

Sells voice, data, and video services to mid-market businesses through consultative needs analysis, prospecting, proposals, territory management, renewals, upselling, and relationship development. The role manages new and existing accounts, achieves revenue quotas, coordinates site surveys and ROI analyses, maintains CRM records, and collaborates with account management, sales engineering, support, and marketing teams.

Drive full-cycle enterprise SaaS sales across Fortune 500 accounts through strategic territory planning, pipeline development, complex deal negotiation, quota attainment, and land-and-expand opportunities. Build relationships with C-suite and digital product leaders, develop ROI-focused business cases, use consultative discovery and sales methodologies, and partner with delivery teams to support post-sale success.

Manages and grows a residential customer portfolio within an assigned territory. Develops customer relationships, generates new business, achieves sales goals, maintains CRM activity records, analyzes market trends, executes sales strategies, and provides consultative customer service. Collaborates with internal teams and participates in sales meetings, training, trade shows, conferences, and conventions.