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Top eCommerce Jobs in Denver & Boulder, CO
eCommerce
Provides seasonal customer support through email, live chat, and phone, resolving product, ordering, payment, website navigation, and delivery issues. Handles escalations, contacts shipping carriers, and delivers accurate, empathetic responses. Supports Customer Experience initiatives, identifies improvement opportunities, and works assigned evening, weekend, and holiday shifts throughout the full seasonal contract. Requires reliable attendance, strong communication, problem-solving skills, and comfort using multiple support technologies.
Top Skills:
Ai-Powered Customer Support ToolsEcommerce PlatformsEmail Support PlatformsLive ChatZendesk
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Sr. Manager of GTM Incentive Compensation at Klaviyo will lead design and management of incentive compensation programs across GTM functions, ensuring alignment with company objectives and operational integrity.
Top Skills:
AnaplanCaptivateiqPigmentSalesforceXactly
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Support day-to-day GRC operations: assess third-party vendors, maintain vendor risk register, track remediation and control evidence, assist with internal control testing and audits (SOC 2, ISO 27001, PCI-DSS), maintain policies, prepare reporting, and contribute to process improvements.
Top Skills:
Claude CodeGoogle WorkspaceIso 27001MS OfficeNistPci-DssSoc 2
Cloud • eCommerce • Information Technology • Professional Services • Software
Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.
Top Skills:
AWSChatgptDnsEdiFirewallsFtpGeminiGCPHTTPHttpsIntegration PlatformsLinuxMftAzureMicrosoft CopilotSalesforceScriptingServicenowSftpSmtpSQLSshTcp/IpWindowsZendesk
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Own a high-volume non-compliance ticket workstream for an assigned vendor portfolio: communicate with vendors to resolve UPC/labeling and routing issues, update trackers, pursue credit memos, close loops with Operations and Merchandising, support onboarding, and analyze compliance trends and KPI scorecards to escalate patterns and propose process improvements.
Top Skills:
ChatgptClaudeEdiGoogle SheetsExcel
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Owns financial visibility and performance for the e-commerce business, including forecasting, budgeting, variance analysis, pricing and promotion ROI, margin reporting, accruals, dashboards, and executive and board presentations. Partners cross-functionally to ensure data integrity, establish financial processes, identify risks and opportunities, and implement AI-enabled improvements across FP&A workflows.
Top Skills:
ChatgptClaudeCopilotExcelGoogle SheetsNetsuite Planning & BudgetingOracle Hyperion
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eCommerce • Mobile • Payments
The Customer Experience Analyst supports Customer Operations by administering tools such as Zendesk, identifying process improvements, coordinating cross-functional projects, translating stakeholder needs, documenting processes, and applying AI and automation to reduce manual work. The role also analyzes data, supports ambiguous initiatives, represents the Customer Experience team, and manages shifting priorities in a hybrid Denver environment.
Top Skills:
Ai Automation ToolsGoogle SuiteLookerModeZendeskZendesk Explore
eCommerce • Retail
Build and lead Ashley’s consumer insights capability, including research roadmaps, custom qualitative and quantitative studies, insights repositories, prioritization processes, and executive-ready storytelling. Translate consumer, retail, marketplace, feedback, and business data into actionable recommendations for product, marketing, merchandising, pricing, and growth decisions. Influence cross-functional stakeholders, develop AI-enabled synthesis workflows, and manage one direct report while operating resourcefully with imperfect data.
Top Skills:
Ai-Enabled Research ToolsKnowledge Management Tools
eCommerce • Retail
Own the end-to-end copywriting and editing process across multiple customer-facing brands and marketing channels. Create original copy for websites, digital ads, blogs, promotional materials, retail signage, packaging, and other collateral. Maintain consistent brand voice while adapting tone across brands, support SEO and organic growth, contribute to A/B testing and data-driven copy initiatives, and collaborate with creative, CRM, growth, and marketing stakeholders in a fast-paced remote environment.
Top Skills:
A/B TestingAi Agentic ToolsAi ToolsCRME-Commerce PlatformsSeo
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
Coordinates armored cash pickups, reconciles daily transactions, communicates with customers and courier partners, and supports smart safe implementation and troubleshooting. Maintains accurate cash records, monitors deposits, assists with banking transaction posting, escalates compliance concerns, and contributes to process improvements while adhering to cannabis banking regulations and security protocols.
Top Skills:
Banking Transaction Posting SystemsGoogle SheetsExcelSmart Safe Systems
AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech • SEO
Lead a fully remote team of 25+ Medicare telesales agents to convert high-volume inbound calls into enrollments across Medicare Advantage, Supplement, Part D, vision, and dental products. Provide real-time coaching, monitor conversion and talk-time metrics, manage scheduling across 8am–8pm EST, ensure CMS compliance, partner with Quality/Compliance/WFM, and drive performance during Annual Enrollment Period (AEP).
Top Skills:
Five9NiceSalesforce
eCommerce • Marketing Tech • Software • Travel • Hospitality
The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.
Top Skills:
Data AnalysisHospitality Technology
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