Top eCommerce Jobs in Denver & Boulder, CO

The Security Operations Engineer will build and manage cloud and enterprise security detections, lead incident response and threat hunting, automate security operations with SOAR playbooks, and maintain security telemetry pipelines. The role also involves vulnerability remediation, cloud architecture security reviews, cross-functional collaboration, on-call participation, and continuous improvement of runbooks and alert quality. Candidates need strong AWS security, SIEM, incident response, detection engineering, scripting, attacker tradecraft, and compliance framework experience.

Lead planning and execution of regional brand activations across the Southeast: venue sourcing, vendor coordination, on-site logistics, budget management, partner relationships, localizing national campaigns, and serving as primary regional stakeholder contact while traveling frequently to support events.

Develop and execute SEO and Generative Engine Optimization strategies to improve brand visibility across search engines and LLM platforms. Responsibilities include SEO and GEO audits, content optimization, technical SEO implementation, LLM visibility and sentiment analysis, performance reporting, and testing emerging AI search practices. The role collaborates with developers and communicates actionable insights to clients and stakeholders.

Own Babylist Media’s ad technology, inventory, yield, and offsite distribution strategy. Configure and optimize Koddi, establish capacity and prioritization rules, improve eCPM, fill, and utilization, and transition sponsorships toward CPM and self-serve buying. Lead outsourced ad operations partners, incident response, campaign delivery health, and distribution across Meta, TikTok, YouTube, Pinterest, and Babylist Connect. This player-coach role combines hands-on ad server administration, strategy, vendor management, and cross-functional communication.

Advises hospitality prospects and sales teams, translating Klaviyo’s CRM platform into executive-level business value and revenue outcomes. Supports strategic opportunities, develops hospitality playbooks, synthesizes market and customer intelligence, informs product and marketing strategy, and represents Klaviyo at industry events. Builds relationships with executives, influencers, partners, and customers while strengthening the company’s scalable hospitality go-to-market motion.

Manage a portfolio of Global Services operational projects, translating ambiguous needs into plans and coordinating cross-functional execution. Own systems, automations, process documentation, reporting, dashboards, and operational improvements using tools such as Salesforce, Tableau, Snowflake, and Zapier. Partner with Sales, Customer Success, Support, IT, Product, and external partners to improve service delivery, resourcing, reporting accuracy, and scalable workflows.

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.

Manages high-risk, complex customer escalations from initial contact through resolution across phone, chat, and email. Evaluates customer, legal, financial, operational, and reputational risks; prepares executive and regulatory communications; coordinates with Legal, Finance, and cross-functional teams; and exercises independent judgment on exceptions and reimbursements. Identifies root causes, recurring trends, and process improvements while using AI tools to improve resolution efficiency and customer retention.

Support day-to-day GRC operations: assess third-party vendors, maintain vendor risk register, track remediation and control evidence, assist with internal control testing and audits (SOC 2, ISO 27001, PCI-DSS), maintain policies, prepare reporting, and contribute to process improvements.

Own Cleo’s application and product security program across SaaS and customer-hosted products. Lead SSDLC practices, threat modeling, security tooling, vulnerability management, penetration testing, coordinated disclosure, CVE publication, and NIST CSF controls. Define product security standards, roadmap, secure defaults, access controls, and customer-facing advisories. Partner with engineering, product, architecture, and customers while guiding security engineers and consultants. Also establish protections for LLM applications, AI agents, and AI-assisted development workflows.

Owns end-to-end email marketing production in HubSpot, including campaign building, audience segmentation, workflow nurtures, A/B testing, scheduling, approvals, quality assurance, and performance analysis. The role manages the email calendar, organizes marketing assets, creates basic Canva graphics, supports inbox responses, and applies privacy and email best practices. It requires collaboration across teams and time zones, strong proofreading, project management, and the ability to turn campaign briefs into polished emails.