Top eCommerce Jobs in Denver & Boulder, CO

Administer employee technology across Mac and Windows devices, enterprise SaaS applications, MDM platforms, and IT service queues. Resolve incidents and requests within SLA, manage user access and device lifecycles, support endpoint-adjacent services, and create documentation, runbooks, and self-service resources. Partner with IT Engineering and Desktop Support to automate repetitive work and improve employee technology operations.

Build demand forecasts, inventory and purchasing plans, seasonal strategies, and runout projections. Manage purchase orders, supplier and inventory data, tariff planning, product costing, invoices, and margin analysis. Develop Looker dashboards and KPI reporting, support cash planning, and identify process improvement and automation opportunities while collaborating cross-functionally with merchandising, sourcing, logistics, operations, and finance.

Leads the Pay product pillar across payment experiences, accounts payable automation, reconciliation, credit, and working-capital workflows. Owns product strategy, discovery, delivery, reliability, instrumentation, roadmap prioritization, partner integrations, and post-launch improvement. Partners with Engineering, Design, Payments, Finance, Risk, Security, and Operations to improve automation, accuracy, cost, and customer outcomes while maintaining controls, auditability, and clear decision authority. Also develops product managers and contributes to packaging, adoption, and business-case planning.

Leads the Buy product pillar, owning catalog, search, sourcing, fulfillment, vendor integrations, marketplace economics, AI automation, and commercial expansion. Builds product strategy, develops a product team, manages cross-functional partnerships, validates customer opportunities, and drives measurable outcomes in purchasing volume, margin, supplier coverage, reliability, and cost-to-serve.

Leads brand positioning and go-to-market narratives for CPG brands. Develops advertiser-facing materials and packages editorial opportunities using audience and marketplace insights. Partners with editorial, sales, strategy, design, and research teams to enable revenue-generating programs. Manages timelines, deliverables, storytelling quality, and process improvements across brand marketing workstreams.

Leads merchandising and brand management across a multi-brand e-commerce portfolio. Owns assortment strategy, pricing, promotions, product content, catalog quality, margin governance, product marketing alignment, and new product development. Builds a unified, analytics-driven merchandising function; establishes operating processes and decision rights; manages product roadmaps and launches; partners with finance, sourcing, manufacturing, marketing, creative, technology, and operations to improve profitability, conversion, SKU productivity, and portfolio growth.

Build and own scalable data platforms and ingestion pipelines using BigQuery, dbt, and modern ingestion tools. Design batch and CDC workflows, improve reliability and observability, implement governance and access controls, and support analytics and AI agents. Develop Python services and internal tooling, contribute to architecture and lakehouse experiments, collaborate with stakeholders, and mentor engineers. The role requires strong SQL, Python, cloud infrastructure, testing, CI/CD, and AI-assisted development experience.

Provide email and phone support to restaurant guests and merchant partners through Zendesk. Resolve high volumes of customer issues, communicate technical problems to development teams, escalate complex cases, maintain follow-through, and identify recurring issues and process improvements. The role requires strong communication, organization, problem-solving, and autonomy in a remote environment.

Lead analytical investigations and build measurement frameworks, dashboards, reporting, and reusable data products for Customer Experience leadership. Partner with data scientists on customer health scoring, forecasting, segmentation, and validation. Use SQL and Python to turn ambiguous business questions into decision-ready insights, document solutions, and operationalize analytics across CX teams.

Lead end-to-end qualitative UX research across B2B, B2C, and internal projects, including interviews, usability testing, concept testing, synthesis, and stakeholder recommendations. Partner with product, design, marketing, sales, engineering, and CRO teams to shape user-centered products and improve conversion. Maintain the Dovetail research repository, facilitate workshops, manage multiple projects, and support research operations, tooling, ethical practices, and GDPR-compliant data handling.

Provide Tier 2 technical support for Android-based POS software and hardware, troubleshooting payments, inventory, reporting, networking, and device issues. Investigate logs and system behavior, resolve escalated customer cases, and collaborate with Product and Engineering on bugs and fixes. Maintain troubleshooting documentation, assist with releases and hardware compatibility testing, and participate in on-call coverage for critical incidents.