Top eCommerce Jobs in Denver & Boulder, CO

Conduct high-volume outbound prospecting through cold calls and emails to e-commerce and Shopify merchants. Research accounts, tailor messaging, qualify prospects, book meetings, maintain accurate CRM activity, test outreach strategies, share market feedback, and meet pipeline targets. The role offers coaching and a performance-based path to Account Executive.

Owns organic social media strategy, content calendars, publishing, and performance reporting across Commerce, BigCommerce, Feedonomics, and Makeswift. Creates written, visual, and short-form video content for multiple platforms, supports executive social accounts, manages employee advocacy, covers live events, monitors emerging channels, and maintains brand safety. Partners with marketing, creative, PR, and communications teams while using analytics to optimize engagement and business impact.

The Security Operations Engineer will build and manage cloud and enterprise security detections, lead incident response and threat hunting, automate security operations with SOAR playbooks, and maintain security telemetry pipelines. The role also involves vulnerability remediation, cloud architecture security reviews, cross-functional collaboration, on-call participation, and continuous improvement of runbooks and alert quality. Candidates need strong AWS security, SIEM, incident response, detection engineering, scripting, attacker tradecraft, and compliance framework experience.

Lead planning and execution of regional brand activations across the Southeast: venue sourcing, vendor coordination, on-site logistics, budget management, partner relationships, localizing national campaigns, and serving as primary regional stakeholder contact while traveling frequently to support events.

Develop and execute SEO and Generative Engine Optimization strategies to improve brand visibility across search engines and LLM platforms. Responsibilities include SEO and GEO audits, content optimization, technical SEO implementation, LLM visibility and sentiment analysis, performance reporting, and testing emerging AI search practices. The role collaborates with developers and communicates actionable insights to clients and stakeholders.

Own Babylist Media’s ad technology, inventory, yield, and offsite distribution strategy. Configure and optimize Koddi, establish capacity and prioritization rules, improve eCPM, fill, and utilization, and transition sponsorships toward CPM and self-serve buying. Lead outsourced ad operations partners, incident response, campaign delivery health, and distribution across Meta, TikTok, YouTube, Pinterest, and Babylist Connect. This player-coach role combines hands-on ad server administration, strategy, vendor management, and cross-functional communication.

Advises hospitality prospects and sales teams, translating Klaviyo’s CRM platform into executive-level business value and revenue outcomes. Supports strategic opportunities, develops hospitality playbooks, synthesizes market and customer intelligence, informs product and marketing strategy, and represents Klaviyo at industry events. Builds relationships with executives, influencers, partners, and customers while strengthening the company’s scalable hospitality go-to-market motion.

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.

Manages high-risk, complex customer escalations from initial contact through resolution across phone, chat, and email. Evaluates customer, legal, financial, operational, and reputational risks; prepares executive and regulatory communications; coordinates with Legal, Finance, and cross-functional teams; and exercises independent judgment on exceptions and reimbursements. Identifies root causes, recurring trends, and process improvements while using AI tools to improve resolution efficiency and customer retention.

Own Cleo’s application and product security program across SaaS and customer-hosted products. Lead SSDLC practices, threat modeling, security tooling, vulnerability management, penetration testing, coordinated disclosure, CVE publication, and NIST CSF controls. Define product security standards, roadmap, secure defaults, access controls, and customer-facing advisories. Partner with engineering, product, architecture, and customers while guiding security engineers and consultants. Also establish protections for LLM applications, AI agents, and AI-assisted development workflows.