Top eCommerce Jobs in Denver & Boulder, CO

Supports IT compliance across SOX ITGC/ITAC, SOC 1, SOC 2, and ISO 27001. Leads control testing, audit coordination, risk assessments, gap remediation, and evidence collection. Identifies opportunities to automate compliance workflows using scripting, RPA, GRC platforms, and AI technologies. Builds an automation roadmap, measures efficiency gains, documents controls, and advises stakeholders on compliance requirements and emerging technologies.

Maintain and optimize Customer Operations Help Center content, chatbots, knowledge bases, macros, guides, newsletters, and internal communications. Analyze self-service and ticket-deflection metrics, support automation and API integrations, uphold voice and tone standards, identify content gaps, and pilot AI and knowledge-management tools. The role also supports program setup, QA, troubleshooting, process improvements, internal training, system testing, and cross-functional operational support.

Build, deploy, and operate scalable, fault-tolerant software products and tools used by millions of consumers. Design solutions, decompose complex requirements, leverage AWS and AI technologies, contribute to CI/CD, write tests, review code, and maintain observability, reliability, security, and cost efficiency. Lead technical initiatives, mentor engineers, and own solutions throughout the production lifecycle.

Coordinate and execute cross-functional go-to-market programs, product launches, and integrated marketing campaigns. Manage workstreams, timelines, deliverables, approvals, dependencies, campaign requests, launch readiness, QA, calendars, documentation, and status communications. Partner with Product, Creative, Marketing, Data Science, PR, Ecommerce, Media, and regional teams. Support performance reporting and presentations across global markets.

Build and support scalable data platforms and pipelines, leading migrations such as Snowflake to BigQuery and transitioning reporting to Looker. Responsibilities include data architecture, ETL/ELT, API and marketing integrations, data quality, production troubleshooting, warehousing, performance optimization, and platform modernization. The role partners with analytics and business teams, owns projects through production, documents solutions, and provides technical guidance.

Represent the company in Internet standards working groups, track adjacent drafts and discussions, revise technical specifications, respond to reviews, and develop reference implementations, interoperability tests, and demos. Build credibility across standards and open-source communities while serving as a technical delegate to the CTO. Over time, author independent standards drafts and engage with engineering, enterprise, and government audiences.

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.

Design, build, and operate scalable distributed systems for real-time restaurant payment and financial workflows. Responsibilities include architecting reliable services, protecting sensitive financial data, improving observability and production performance, debugging distributed systems, participating in on-call rotations, applying AI-assisted engineering tools, collaborating cross-functionally, and mentoring engineers.

Provides empathetic support to students through calls, chats, texts, and emails. Handles Tier II tickets and escalations, resolves issues, uses AI-powered tools, documents feedback and product bugs, and shares insights with stakeholders. The role requires strong communication, multitasking, de-escalation, time management, product learning, and availability for evening or weekend shifts. It is primarily remote and customer-facing, with interactions occupying over 80% of the workday.

Build and maintain detection and response capabilities across enterprise, cloud, and product environments. Responsibilities include developing detections-as-code, triaging alerts, investigating and responding to incidents, conducting digital forensics and threat hunting, automating workflows, building security tooling, supporting SIEM and security data lake pipelines, developing AI-enabled security systems, participating in on-call rotations, and mentoring engineers.

Lead product strategy and execution for Squarespace’s customer engagement platform, including CRM, email campaigns, automations, transactional communications, and SMS. Own the Email Campaigns business line, revenue performance, go-to-market strategy, and roadmap. Build and mentor a multi-product product management team, partner with engineering, design, commercial, and marketing leaders, and use data and AI to improve automation and personalized engagement.

Build and maintain cross-platform Flutter applications for iOS and Android. Responsibilities include implementing state management, integrating RESTful APIs and external services, troubleshooting bugs, optimizing performance, reliability, security, and user experience, and managing app store deployments. The role involves collaborating in an agile team, contributing proactively to product decisions, and continuously improving mobile applications.