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Top Support Engineer Jobs in Denver & Boulder, CO
Cloud • Information Technology
The Principal Cloud Support Engineer at Wasabi leads technical support, mentors engineers, resolves complex issues, and advises enterprise clients, focusing on cloud storage solutions.
Top Skills:
Aws S3Cloud StorageDnsHTTPLinuxTcp/IpTls
Software
The Software Engineer, Production Support will debug product issues, provide fixes, improve system reliability, and support the support team while addressing customer feedback and enhancing debugging workflows.
Top Skills:
GraphQLJavaScriptNode.jsPostgresPythonReactTypescript
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Fitness • Healthtech • Professional Services • Software
Lead Developer responsible for the health and reliability of SaaS platforms, managing incident triage, problem management, and team leadership while implementing AI tools.
Top Skills:
.NetAzureC#Microsoft Sql ServerReact
Database
The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.
Top Skills:
AWSLinuxPostgresSQL
Database
The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.
Top Skills:
AWSLinuxPostgresSQL
Database
As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.
Top Skills:
AWSLinuxPostgresSQL
Software
The Support Engineer provides application support and maintenance for SaaS and on-premises environments, ensuring continuous operation. Responsibilities include troubleshooting web technologies, writing Linux commands, and applying AI technologies for support workflows.
Top Skills:
AWSAzureCC++Db2GCPJavaLinuxMicrosoft Sql ServerOracleSQLUnix
Software
As a Customer Support Engineer, you will address client issues, using troubleshooting and product expertise to ensure high-quality interactions and effective resolution of cases.
Top Skills:
Ai TechnologiesCrm/Ticketing ToolsSaaSServicenow
Software
The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.
Top Skills:
AWSAws GovcloudAws Landing Zone AcceleratorCloud TrailCloud WatchDnsFirewallsLinuxLoad BalancersRhelSplunkTcp/IpUbuntuVpn
Software • Semiconductor • Manufacturing
The role involves system-level test development, debugging, diagnostics support, and collaboration with customers on ASIC products, requiring extensive technical expertise and project management skills.
Top Skills:
ApbAsicAte TestsAxiC CodeI2CMdioPcieSi ValidationSystem Level Testing
Artificial Intelligence • Information Technology • Consulting
The Senior Support Engineer will diagnose and resolve complex issues, lead process improvements, mentor junior staff, and enhance operational practices in a cloud environment.
Top Skills:
Ai/MlAWSAzureBashData StorageGCPKubernetesLinuxPython
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Cloud • Information Technology
Provide onsite and remote IT support, troubleshoot hardware and software issues, manage IT assets, and maintain compliance. Collaborate with teams for continuous improvement and handle user onboarding and offboarding processes.
Top Skills:
Acrobat ReaderJIRAMS OfficeServicenowWindows Os
Cloud • Information Technology • Software
The Tier 1 Support Engineer at Logz.io will handle customer issues related to cloud and Kubernetes, ensuring smooth operations through troubleshooting and effective communication.
Top Skills:
AWSAzureFilebeatFluent BitFluentdKubernetesOpentelemetry
Cloud • Information Technology • Security • Software
Provide 24/7 technical support for a SaaS AI security platform, monitor uptime, triage and resolve incidents, collaborate with customers and development teams, and drive SRE-focused automation and reliability improvements.
Top Skills:
Ai InferenceAWSGrafanaHTTPJSONKubernetesLinuxPostgresPrometheusPythonRest ApisSaaSTerraformTicketing System
Fintech • Payments • Financial Services
The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.
Top Skills:
ETLJavaJavaScriptMySQLPostgres
Fintech • Payments • Software • Financial Services
Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.
Top Skills:
CurlPostmanPythonRubySQLTypescript
Information Technology • Software
As a Support Engineer, you'll facilitate customer success by resolving technical issues, educating customers, and improving product usability. You'll work closely with developers on troubleshooting and enhancing documentation, and identify underlying trends to suggest product improvements.
Top Skills:
AWSAzure DevopsBashBitbucketGCPGitGitlabGoKubernetesLarge Language ModelsPerforceSQLUnix/Linux
Security • Cybersecurity
Provide technical support for AI products, troubleshoot issues, collaborate on solutions, conduct analysis, and maintain documentation while enhancing client support and satisfaction.
Top Skills:
AIAWSAzureDockerGCPJavaKerasKubernetesNoSQLPythonPyTorchRScikit-LearnSQLTensorFlow
Marketing Tech • Software
The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.
Top Skills:
APIsBack-Office SystemsPos SoftwareSQLThird-Party Integrations
Other
The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.
Top Skills:
3G4G5GBashCxDiameterElasticsearchGmGn/GpGrGrafanaGtpGtpv2IucsIupsLinuxMapMobile Networks 2GPrometheusPythonRanapRxS11S1ApS5/S8S6ASgsapSipTcapWireshark
Database • Analytics
The Support Engineer will resolve complex technical issues, troubleshoot using Go, TypeScript, and SQL, and communicate with customers to enhance their experience. Collaboration with Engineering and Customer Success is key, along with internal documentation creation and customer feedback surfacing.
Top Skills:
GoSQLTypescript
Security • Cybersecurity
The AI Technology Support Engineer/Analyst provides technical support for AI products, resolving complex issues, collaborating with teams, and maintaining documentation. Responsibilities include troubleshooting AI algorithms, model deployment, and client training.
Top Skills:
AWSAzureDockerGCPJavaKerasKubernetesNoSQLPythonPyTorchRScikit-LearnSQLTensorFlow
Big Data • Cloud • Information Technology
Seeking a Sustaining Support Engineer with expertise in Linux systems to provide troubleshooting, diagnostics, and root cause analysis for enterprise storage solutions. Requires experience in scripting and network debugging.
Top Skills:
BashC++DebianLinuxPythonUbuntu
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