Top Support Engineer Jobs in Denver & Boulder, CO

The Federal Support Engineer will engage with customers to resolve technical support requests, educate clients, troubleshoot issues, and mentor team members.

As a Support Engineer, troubleshoot complex issues for GitLab customers, collaborating with teams and contributing to product improvements. Responsibilities include managing customer cases, improving documentation, and participating in on-call support.

The DAF Support Engineer supports operations, monitors satellite access, manages incidents, troubleshoots issues, and communicates with customers and teams on task requirements and resolutions.

Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

Own end-to-end resolution of complex customer issues, design and maintain Intercom and Fin automation, drive product feedback loops, create self-serve documentation, and define support metrics and QA processes to scale support.

This role involves providing multi-channel technical support, resolving issues, educating clients on the platform, and acquiring expertise in Datadog's products.

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

Provide technical support for Zscaler products focusing on troubleshooting security and networking issues while ensuring client satisfaction and operational excellence.

Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.

As an RPA Support Engineer I, you will monitor bot performance, apply fixes, manage VMs, analyze logs, and liaise with business units and the RPA CoE on bot health and efficiency.

As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.

Provide technical support for Morpheus deployments, troubleshoot issues, drive resolution of support cases, and mentor engineers.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As an Enterprise Support Engineer, you will provide advanced technical support for enterprise customers, troubleshooting complex issues, advocating for customer needs, and collaborating cross-functionally to improve customer experience.

As a Senior Integrations Support Engineer, you will lead technical integration support, manage incidents, drive operational excellence, and bridge support with engineering teams to enhance customer experiences.

The Application Support Engineer will provide Level 2 application support, investigate technical issues, monitor system health, write SQL queries, and collaborate with teams for improvements.

Provide technical support for the Aras Innovator platform, troubleshoot issues, assist with system migrations, and train end users. Responsible for documentation and user communication.

The Support Engineer will provide operational support for IBM BAW environments, troubleshoot issues, manage deployments, and collaborate with clients and BP3 teams to enhance platform stability and performance.

Lead remote installation and support of Imaging Digital Solutions, coordinate with teams and customers, and resolve technical issues effectively.

Design, develop, and certify Mechanical Ground Support Equipment (MGSE) and Special Test Equipment from concept through delivery. Perform CAD modeling and design analysis, interface with analysis teams, oversee fabrication, assembly, testing, and sustainment, manage requirements and risks, and support design for manufacture and test in an integrated program team environment.

Design, model, and certify Mechanical Ground Support Equipment (MGSE) and Special Test Equipment from concept through delivery. Produce CAD drawings, perform design analysis, support manufacturing, assembly, and test, manage requirements and risks, and provide technical oversight and sustaining engineering in an integrated program team.

The role involves designing and developing complex products and solutions, mentoring staff, and ensuring compliance with technology guidelines.

Embed with top users to pair on shipping and scaling apps, perform code reviews and optimizations, unblock projects, collaborate with product engineering, and build tools, docs, and systems to improve the platform and user workflows.