Top Support Engineer Jobs in Denver & Boulder, CO

Provide deep technical post-sale support for NetBox customers: onboard, diagnose and resolve issues across installations, integrations, and upgrades; participate in architecture reviews; meet SLAs; surface product feedback; create runbooks and reduce repeat escalations.

The Principal Cloud Support Engineer at Wasabi leads technical support, mentors engineers, resolves complex issues, and advises enterprise clients, focusing on cloud storage solutions.

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

The role involves supporting customers with benefits administration issues, troubleshooting complex problems, and collaborating with multiple teams to improve product functionality and customer experience. Candidates should have a strong background in US benefits administration and exceptional problem-solving skills.

The Premier Support Engineer provides top-tier technical support and personalized assistance for enterprise customers, focusing on ERP solutions, primarily through troubleshooting, relationship management, and proactive guidance on software effectiveness.

Provide front-line and advanced support for a cloud-hosted loan management platform: triage and resolve incidents across the stack, troubleshoot .NET/C# apps and SQL Server data issues, diagnose browser-related problems, use Azure and Azure DevOps for monitoring and tracking, escalate complex issues to engineering, validate fixes, assist with releases, and maintain support documentation and runbooks while managing multiple cases and communicating with users.

Provide overnight technical support for merchants and partners: troubleshoot software and network issues, install and upgrade software, create and update documentation, prepare technical reports, coordinate cross-functional resolution, and recommend system/process improvements.

Provide Tier 2 technical support for complex software issues, using Zendesk automation and support tools. Troubleshoot microservices, APIs, containers, networking, and cloud integrations. Build and optimize support automations (superblocks, n8n, Tines, webhooks), analyze ticket trends, document solutions, and collaborate with Engineering/Product to prioritize bugs and enhancements.

The software engineer will build full-stack features for Kora's voice AI agent, integrating data, refining prompts, and expanding multi-modal capabilities while mentoring peers and ensuring technical quality.

As a Customer Support Engineer, you will address client issues, using troubleshooting and product expertise to ensure high-quality interactions and effective resolution of cases.

The Application Support Engineer will ensure application availability, resolve issues, assist in releases, and maintain applications in various environments.

The Application Support Engineer will ensure application availability for users, resolve issues, and assist with application configuration and maintenance across environments.

The Software Support Engineer III provides technical assistance for operational support, troubleshoots issues, writes cloud manifests, and documents solutions for future reference.

The Product Support Engineer will manage post-sales technical support, tackle technical issues, interact with customers, and collaborate with various teams to enhance customer satisfaction.

As a Senior Product Support Engineer, you'll provide escalation support for security products, focusing on performance, reliability, and security for customers using Akamai's Zero Trust platform.

The Application Support Engineer will support, migrate, and test applications in Oracle Cloud Infrastructure, focusing on backend admin for Oracle EBS and user support, while managing project tasks and collaboration with teams.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Design, develop, and maintain ETL solutions using Informatica PowerCenter. Collaborate with business analysts, optimize ETL processes, and ensure data quality.

The Senior Database Support Engineer will support critical database platforms, ensure operational excellence, monitor performance, troubleshoot incidents, and enhance efficiency through automation. Responsibilities include providing operational support, performing maintenance tasks, participating in a global support model, and collaborating with cross-functional teams.

The Cyber Support Developer will design and develop scalable applications, collaborate with stakeholders, and implement best practices while ensuring high-quality solutions.

The Operations Support Engineer maintains software systems, resolves customer issues, and supports operations in genomic technologies, collaborating with cross-functional teams and ensuring regulatory compliance.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.