Top Support Engineer Jobs in Denver & Boulder, CO

Own end-to-end resolution of complex customer issues, design and maintain Intercom and Fin automation, drive product feedback loops, create self-serve documentation, and define support metrics and QA processes to scale support.

This role involves providing multi-channel technical support, resolving issues, educating clients on the platform, and acquiring expertise in Datadog's products.

The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The Federal Support Engineer will engage with customers to resolve technical support requests, educate clients, troubleshoot issues, and mentor team members.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

As a Support Enablement Engineer Intern, you will support AI-driven initiatives to enhance customer support workflows and improve operational efficiency.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

Design, develop, and certify Mechanical Ground Support Equipment (MGSE) and Special Test Equipment from concept through delivery. Perform CAD modeling and design analysis, interface with analysis teams, oversee fabrication, assembly, testing, and sustainment, manage requirements and risks, and support design for manufacture and test in an integrated program team environment.

Design, model, and certify Mechanical Ground Support Equipment (MGSE) and Special Test Equipment from concept through delivery. Produce CAD drawings, perform design analysis, support manufacturing, assembly, and test, manage requirements and risks, and provide technical oversight and sustaining engineering in an integrated program team.

The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.

The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.

As an Enterprise Support Engineer, you'll troubleshoot technical issues for enterprise clients, perform root cause analysis, and liaise with engineering teams to resolve issues efficiently.

Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.

The Application Support Engineer will ensure application availability, resolve issues, assist in releases, and maintain applications in various environments.

The Application Support Engineer will ensure application availability for users, resolve issues, and assist with application configuration and maintenance across environments.

The Cyber Support Developer will design and develop scalable applications, collaborate with stakeholders, and implement best practices while ensuring high-quality solutions.

Provide advanced technical support for CI/CD, software, and infrastructure issues; design solutions; improve workflows; document processes; mentor team members.

Support Engineers at Hubstaff provide technical support to customers, assist in complex implementations, diagnose issues with APIs and integrations, and improve internal processes.

Owner of post-sale technical support: triage and resolve platform, integration, and data issues; perform root-cause analysis; assist with API and SSO integrations; build support processes, SLAs, and knowledge base; surface product feedback and collaborate with Product and Engineering to improve reliability.

The role involves managing cloud infrastructure, providing customer support, troubleshooting issues, and collaborating with engineering teams to enhance application performance.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

Serve as a customer-facing subject matter expert on medical device connectivity, gather and prioritize customer requirements, perform hands-on interoperability testing and troubleshooting across hospital systems, and coordinate cross-functional stakeholders to resolve connectivity issues.

Provide technical and programmatic acquisition advisory to a government program office: develop acquisition artifacts, evaluate proposals, oversee contract execution, ensure mission integration and readiness for satellite systems, assess technical feasibility and risk, and coordinate stakeholders including primes and mission partners.

Provide Tier-3 engineering support and maintain web applications across frontend (React) and backend (AWS APIs, Lambda, databases). Troubleshoot production issues, support deployments/CI, triage requests, participate in code reviews, and drive process and tooling improvements to increase system stability and developer efficiency.