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Top Support Engineer Jobs in Denver & Boulder, CO
Fintech • Financial Services
The Senior Production Support Engineer will establish production engineering functions, support incident management, automate tasks, and collaborate with teams to enhance system performance.
Top Skills:
BashDatadogPagerdutyPython
Cloud • Security • Software • Cybersecurity • Automation
The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.
Top Skills:
BashGitLinuxRubyZendesk
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Federal Support Engineer will engage with customers to resolve technical support requests, educate clients, troubleshoot issues, and mentor team members.
Top Skills:
APIsCloud TechnologiesLinuxRest
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.
Top Skills:
Multimeter,Oscilloscope,Power Supply,Can Analyzers,Lin Analyzers,Python,Sql,Tableau,Ai/Ml Pipelines,Firmware,Video Safety Systems,Dash Cameras,Automotive Electrical Systems (12V/24V)
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.
Top Skills:
BashCi/CdGitKubernetesLinuxOpenshiftRubyRuby On Rails
Reposted 4 Days AgoSaved
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.
Top Skills:
AWSBashDatadogDockerJIRAKubernetesNew RelicPagerdutyPrometheusPythonSalesforceSlackSplunk
Information Technology • Software • Cybersecurity
Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.
Top Skills:
Python,Json,Restful Apis,Go,Linux,Packet Capture Analysis,Saas,Cloud,Confluence,Crm,Malware Analysis
Kids + Family • Payments • Social Impact • Software
Own end-to-end resolution of complex customer issues, design and maintain Intercom and Fin automation, drive product feedback loops, create self-serve documentation, and define support metrics and QA processes to scale support.
Top Skills:
Intercom,Fin,Zapier,Make,Workato,Sql,Spreadsheets,Dashboards,Ai Support Agents
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
This role involves providing multi-channel technical support, resolving issues, educating clients on the platform, and acquiring expertise in Datadog's products.
Top Skills:
ConfluenceJIRALinuxSalesforce Govcloud Plus
Reposted 10 Days AgoSaved
Easy Apply
Easy Apply
Cloud • Information Technology
The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.
Top Skills:
Aws S3Cloud StorageDistributed SystemsDnsHTTPLinuxNetworkingTcp/IpTls
Information Technology • Software
The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.
Top Skills:
AbapEccSap 4.XSap Fi/Co
Information Technology • Software
The Support Engineer for Oracle Technology maintains client relations, guides archive processes, and ensures compliance with Oracle licensing while leading mini projects.
Top Skills:
Business IntelligenceDeveloper ToolsJdeveloperOracle DatabaseOracle E-Business SuiteOracle MiddlewareSap SybaseVMware
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Big Data • Cloud • Information Technology
Seeking a Sustaining Support Engineer with expertise in Linux systems to provide troubleshooting, diagnostics, and root cause analysis for enterprise storage solutions. Requires experience in scripting and network debugging.
Top Skills:
BashC++DebianLinuxPythonUbuntu
Computer Vision • Information Technology • Machine Learning • Natural Language Processing • Real Estate • Software
Handle customer support requests, troubleshoot issues, improve product functionality and support processes, and take on software development tasks during downtime.
Top Skills:
Customer ServiceSoftware Engineering
Other
The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.
Top Skills:
3G4G5GBashCxDiameterElasticsearchGmGn/GpGrGrafanaGtpGtpv2IucsIupsLinuxMapMobile Networks 2GPrometheusPythonRanapRxS11S1ApS5/S8S6ASgsapSipTcapWireshark
Software
The IT Support Engineer provides Tier 3 support, automates workflows, and manages IT services to empower internal users at Subsplash.
Top Skills:
Ai ToolsBashGoogle WorkspaceIso 27001Jamf PromacOSMdrMicrosoft IntuneNistOktaPythonSlackSoc2WindowsWorkatoZapier
Artificial Intelligence • Information Technology • Consulting
The Customer Support Engineer resolves complex technical issues, leads diagnosis, supports automation scripting, and mentors junior staff. Responsibilities include troubleshooting across various technology stacks and collaborating with engineering teams.
Top Skills:
AWSAzureBashCloud PlatformsData StorageGCPKubernetesLinuxMachine LearningNetworkingPythonSecurity
Big Data • Real Estate • Software
The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.
Top Skills:
Active RecordDatadogRest ApisRuby On RailsSQLWebhooks
Software • Cybersecurity
The Senior Support Engineer will troubleshoot technical issues related to the Akeyless platform, support customers, and collaborate with engineering teams.
Top Skills:
AWSAzureDockerGCPKubernetesLinuxShell ScriptingTerraformTls/Ssl
Healthtech
The Proactive Support Engineer at Komodo Health focuses on shifting from reactive support to preventive customer engagement, enhancing self-service options and reducing inbound support cases through strategic initiatives and data analysis.
Top Skills:
Bi ToolsGenaiLookerSalesforce Service CloudSQLTableau
Artificial Intelligence • Healthtech • Software
As an Integration Support Engineer, you will manage integration support functions, enhance workflows, document systems, and ensure compliance while collaborating with clients and cross-functional teams.
Top Skills:
AWSFigmaJIRAPythonSalesforceSnowflake
HR Tech • Logistics • Software
The Application Support Engineer will provide Level 2 application support, investigate technical issues, monitor system health, write SQL queries, and collaborate with teams for improvements.
Top Skills:
.NetC#DatadogSQL
Software
As a Senior Integrations Support Engineer, you will lead technical integration support, manage incidents, drive operational excellence, and bridge support with engineering teams to enhance customer experiences.
Top Skills:
AWSAzureDatadogGCPGitGraphQLIntercomJIRALinearNode.jsReactRestTypescriptZendesk
Software
As an Enterprise Support Engineer, you will provide advanced technical support for enterprise customers, troubleshooting complex issues, advocating for customer needs, and collaborating cross-functionally to improve customer experience.
Top Skills:
Ai ToolsApi DebuggingChrome Developer ToolsCi/CdCliCSSGitHTMLJavaScriptMarkdownNpmOauthOpenapiPerformance DiagnosticsSAMLSsoSwagger
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Support Enablement Engineer Intern, you will support AI-driven initiatives to enhance customer support workflows and improve operational efficiency.
Top Skills:
AIAPIsAutomation ToolsJavaScriptPython
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