Top Support Engineer Jobs in Denver & Boulder, CO

The Principal Cloud Support Engineer at Wasabi leads technical support, mentors engineers, resolves complex issues, and advises enterprise clients, focusing on cloud storage solutions.

The Senior Software Engineer for Support AI will develop voice and chat systems for customer support, driving projects from concept to production, while collaborating across teams and improving AI capabilities through integration and data insights.

The Software Engineer, Production Support will debug product issues, provide fixes, improve system reliability, and support the support team while addressing customer feedback and enhancing debugging workflows.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.

As an Enterprise Support Engineer, you will lead technical support for enterprise customers, resolving complex cloud issues and developing performance dashboards while advocating for customer needs.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

Manage the full deployment lifecycle for retail locations, coordinating installation, network setup, configurations, and troubleshooting, while building automation and ensuring quality.

The Senior Support Engineer leads technical resolutions for enterprise accounts, manages operational workflows, and builds the support knowledge base in identity security.

Lead Developer responsible for the health and reliability of SaaS platforms, managing incident triage, problem management, and team leadership while implementing AI tools.

The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.

The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.

As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.

The Support Engineer provides application support and maintenance for SaaS and on-premises environments, ensuring continuous operation. Responsibilities include troubleshooting web technologies, writing Linux commands, and applying AI technologies for support workflows.

As a Customer Support Engineer, you will address client issues, using troubleshooting and product expertise to ensure high-quality interactions and effective resolution of cases.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.

The role involves system-level test development, debugging, diagnostics support, and collaboration with customers on ASIC products, requiring extensive technical expertise and project management skills.

The Senior Support Engineer will diagnose and resolve complex issues, lead process improvements, mentor junior staff, and enhance operational practices in a cloud environment.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

Provide onsite and remote IT support, troubleshoot hardware and software issues, manage IT assets, and maintain compliance. Collaborate with teams for continuous improvement and handle user onboarding and offboarding processes.

The Tier 1 Support Engineer at Logz.io will handle customer issues related to cloud and Kubernetes, ensuring smooth operations through troubleshooting and effective communication.

Provide 24/7 technical support for a SaaS AI security platform, monitor uptime, triage and resolve incidents, collaborate with customers and development teams, and drive SRE-focused automation and reliability improvements.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.

As a Support Engineer, you'll facilitate customer success by resolving technical issues, educating customers, and improving product usability. You'll work closely with developers on troubleshooting and enhancing documentation, and identify underlying trends to suggest product improvements.

Provide technical support for AI products, troubleshoot issues, collaborate on solutions, conduct analysis, and maintain documentation while enhancing client support and satisfaction.