Top Support Engineer Jobs in Denver & Boulder, CO

As an RPA Support Engineer I, you will monitor bot performance, apply fixes, manage VMs, analyze logs, and liaise with business units and the RPA CoE on bot health and efficiency.

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.

The Federal Support Engineer will engage with customers to resolve technical support requests, educate clients, troubleshoot issues, and mentor team members.

As a Support Engineer, troubleshoot complex issues for GitLab customers, collaborating with teams and contributing to product improvements. Responsibilities include managing customer cases, improving documentation, and participating in on-call support.

The DAF Support Engineer supports operations, monitors satellite access, manages incidents, troubleshoots issues, and communicates with customers and teams on task requirements and resolutions.

Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

This role involves providing multi-channel technical support, resolving issues, educating clients on the platform, and acquiring expertise in Datadog's products.

As a Support Engineer 3, manage high-priority customer escalations, lead incidents, coordinate stakeholders, and ensure effective communication during service disruptions.

The Lead Application Support Engineer will provide proactive customer service, support product development, author documentation, and conduct training seminars, while collaborating with cross-functional teams and advising on technical issues.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.

The Support Engineer provides application support and maintenance for SaaS and on-premises environments, ensuring continuous operation. Responsibilities include troubleshooting web technologies, writing Linux commands, and applying AI technologies for support workflows.

Provide technical support for Morpheus deployments, troubleshoot issues, drive resolution of support cases, and mentor engineers.

The role involves handling complex customer issues, troubleshooting, collaborating with engineering, and ensuring satisfactory resolutions for escalated cases.

The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.

The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.

As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.

As a Production Support Engineer at Marqeta, you'll provide customer support, resolve technical issues, and collaborate with engineering teams on software updates. Role involves on-call support, monitoring production performance and transaction volumes, as well as issue escalation.

Support customers through the integration lifecycle by providing technical support, acting as a technical contact, and collaborating with Sales and Customer Success Managers.

As a Support Engineer, you will maintain RPA scripts, support customer deployments, troubleshoot issues, and document processes to enhance system reliability.

As a Product Support Engineer, you'll troubleshoot customer issues, collaborate with engineering, maintain documentation, and improve support processes. This role focuses on understanding product intricacies and providing proactive support.

Provide 24/7 technical support for a SaaS AI security platform, monitor uptime, triage and resolve incidents, collaborate with customers and development teams, and drive SRE-focused automation and reliability improvements.

As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.