Top Support Engineer Jobs in Denver & Boulder, CO

Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.

Own end-to-end resolution of complex customer issues, design and maintain Intercom and Fin automation, drive product feedback loops, create self-serve documentation, and define support metrics and QA processes to scale support.

This role involves providing multi-channel technical support, resolving issues, educating clients on the platform, and acquiring expertise in Datadog's products.

The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The Federal Support Engineer will engage with customers to resolve technical support requests, educate clients, troubleshoot issues, and mentor team members.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

As a Support Enablement Engineer Intern, you will support AI-driven initiatives to enhance customer support workflows and improve operational efficiency.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

Design, develop, and certify Mechanical Ground Support Equipment (MGSE) and Special Test Equipment from concept through delivery. Perform CAD modeling and design analysis, interface with analysis teams, oversee fabrication, assembly, testing, and sustainment, manage requirements and risks, and support design for manufacture and test in an integrated program team environment.

Design, model, and certify Mechanical Ground Support Equipment (MGSE) and Special Test Equipment from concept through delivery. Produce CAD drawings, perform design analysis, support manufacturing, assembly, and test, manage requirements and risks, and provide technical oversight and sustaining engineering in an integrated program team.

The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.

Maintain, troubleshoot, and enhance SCADA servers, HMIs, historians, and gateways to ensure uptime, accurate data flow, and fast issue resolution. Support field devices, validate data points, assist remote commissioning, manage patches/backups, tune alarms, and provide documentation and process-improvement recommendations.

The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.

The Premier Support Engineer provides top-tier technical support and personalized assistance for enterprise customers, focusing on ERP solutions, primarily through troubleshooting, relationship management, and proactive guidance on software effectiveness.

The Support Engineer provides application support, manages tickets, analyzes system requirements, and collaborates with clients to improve technology and support operations.

Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.

As a Senior Customer Support Engineer, you will troubleshoot technical issues, manage support tickets, and advocate for customer needs while collaborating with product and engineering teams.

Serve as a customer-facing subject matter expert on medical device connectivity, gather and prioritize customer requirements, perform hands-on interoperability testing and troubleshooting across hospital systems, and coordinate cross-functional stakeholders to resolve connectivity issues.

Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.

As an Enterprise Support Engineer, you'll troubleshoot technical issues for enterprise clients, perform root cause analysis, and liaise with engineering teams to resolve issues efficiently.

The Application Support Engineer will ensure application availability, resolve issues, assist in releases, and maintain applications in various environments.

The Application Support Engineer will ensure application availability for users, resolve issues, and assist with application configuration and maintenance across environments.

The Cyber Support Developer will design and develop scalable applications, collaborate with stakeholders, and implement best practices while ensuring high-quality solutions.

Provide advanced technical support for CI/CD, software, and infrastructure issues; design solutions; improve workflows; document processes; mentor team members.