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Top Support Engineer Jobs in Denver & Boulder, CO
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
As an RPA Support Engineer I, you will monitor bot performance, apply fixes, manage VMs, analyze logs, and liaise with business units and the RPA CoE on bot health and efficiency.
Top Skills:
.NetActive DirectoryAutomation AnywhereBlue PrismC#JavaScriptJSONPowershellPythonRemote Desktop ProtocolRest ApisRpaSoap ApisSQLUipathVb.NetVirtual MachinesXML
Reposted 9 Days AgoSaved
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Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.
Top Skills:
APIsAws S3Cloud StorageDnsHTTPLinuxSdksTcp/IpTls
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.
Top Skills:
Ai/Ml PipelinesAutomotive Electrical Systems (12V/24V)Can AnalyzersDash CamerasFirmwareLin AnalyzersMultimeterOscilloscopePower SupplyPythonSQLTableauVideo Safety Systems
Reposted 13 Days AgoSaved
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Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Federal Support Engineer will engage with customers to resolve technical support requests, educate clients, troubleshoot issues, and mentor team members.
Top Skills:
APIsCloud TechnologiesLinuxRest
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
The DAF Support Engineer supports operations, monitors satellite access, manages incidents, troubleshoots issues, and communicates with customers and teams on task requirements and resolutions.
Top Skills:
JSONLinuxPythonRubyUnixWindowsXML
Information Technology • Software • Cybersecurity
Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.
Top Skills:
CloudConfluenceCRMGoJSONLinuxMalware AnalysisPacket Capture AnalysisPythonRestful ApisSaaS
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.
Top Skills:
BashCi/CdGitKubernetesLinuxOpenshiftRubyRuby On Rails
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.
Top Skills:
Db2J2EeJava EeJavaScriptJbossLinuxMssqlMySQLOracleSybaseTomcatUnixWeblogicWebsphereWindowsXML
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
This role involves providing multi-channel technical support, resolving issues, educating clients on the platform, and acquiring expertise in Datadog's products.
Top Skills:
ConfluenceJIRALinuxSalesforce Govcloud Plus
Reposted 3 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Fintech • Information Technology • Software • Financial Services
The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.
Top Skills:
APIsJavaScriptSQLZendesk
Legal Tech • Software • Generative AI
In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.
Top Skills:
Ai Observability ToolingAPIsCloud Storage (SharepointDropbox)JavaScriptOauthOnedrivePythonSQL
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Internet of Things • Cybersecurity
Provide technical support to federal customers, resolving complex issues, maintaining relationships, and ensuring high customer satisfaction. Collaborate with teams and document solutions for internal improvement.
Top Skills:
DatabasesDhcpDnsHTTPLinuxTcp/IpTcpdumpVirtualizationWireshark
Fintech • Payments • Security • Software • Financial Services
The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.
Top Skills:
APIsAppdynamicsConfluenceDatadogGrafanaJIRAKibanaLinuxNew RelicPythonRubySalesforceShellSplunkSQLSumo Logic
Internet of Things • Cybersecurity
The Product Support Engineer is responsible for investigating customer issues, maintaining relationships, resolving complex problems, and ensuring customer satisfaction in a SaaS environment.
Top Skills:
DatabasesDhcpDnsHTTPLinuxNetworkingSaaSTcp/IpVirtualizationWireshark
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Fintech • Payments • Software • Financial Services
The Support Engineer will resolve merchant and customer issues, automate workflows, build internal documentation, and collaborate with teams to enhance support systems.
Top Skills:
APIsJSONMetabasePostmanRetoolSQL
Reposted 19 Hours AgoSaved
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Information Technology • Cybersecurity
As a Remote Support Engineer II, you will resolve complex IT issues, ensuring security and uptime across client systems and mentoring team members.
Top Skills:
Active DirectoryCiscoDhcpDnsFortinetMicrosoft 365NatPalo AltoTcp/IpUbiquitiVlansVpn TechnologiesWindows Os
Information Technology • Software
The Support Engineer assists customers with technical issues, educates them about the product, and identifies improvements. You'll work with teams to resolve issues and enhance documentation. Expect to collaborate with developers and track trends for better customer experience.
Top Skills:
BashBitbucketGitGitlabGoKubernetesSQLUnix/Linux
Blockchain • Software • Web3
As a Support Engineer II, you will address technical customer support queries, debug issues related to Web3 requests, and improve customer experience through effective communication and problem-solving.
Top Skills:
AnsibleBashDnsGoHTTPLinuxPythonRubyTcp/SslTerraform
Database
Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresSQL
Fintech • Financial Services
The IT Support Engineer will manage IT support operations, build automations, administer SaaS tools, enhance security, and streamline processes for a remote team.
Top Skills:
BashGoogle WorkspaceKandjiN8NNotionOktaPythonSlack
Artificial Intelligence • Software • Automation
As a Senior Support Engineer, you will provide technical support, troubleshoot issues, collaborate with engineering, and enhance user experience at n8n.
Top Skills:
APIsDnsDockerHttp/HttpsJavaScriptKubernetesNode.jsTcp/Ip
Cloud • Information Technology • Internet of Things
The Support Engineer, Tier 1 provides technical support to customers, resolves issues, manages support cases, and contributes to team knowledge sharing, gaining proficiency in technologies and customer engagement.
Top Skills:
LinuxSQLWindows Server
Software • Financial Services
The Customer Support Engineer will provide product support, resolve technical issues, maintain a knowledge base, and ensure customer satisfaction with a focus on technical troubleshooting and collaboration with teams.
Top Skills:
Ai ToolsAWSAzureC#Cloud Platform TechnologiesConfluenceIisJIRAKubernetesNetwork Configuration And TroubleshootingPowershellServicenowSQL ServerVb.NetVisual BasicWindows Server Administration
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