Top Insurance Customer Success & Experience Jobs in CO

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

Manage regional accounts, maximizing sales production and enhancing relationships with agencies. Collaborate across functions to improve agent experience and drive new business growth.

The Regional Account Manager drives business development, engages prospects, presents technological solutions, and manages the sales pipeline for regional accounts.

The Sr. Account Manager manages a portfolio of clients, providing service on Life/AD&D/LTD coverage while ensuring client retention and growth through collaboration and communication with internal teams and brokers.

The Customer Support Manager oversees daily operations, provides direction to the team, ensures high customer service quality, handles escalations, and contributes to employee growth.

The Solutions Specialist will serve as an expert in Employee Benefits, providing strategic solutions, support, and presentations to clients while collaborating across teams.

The Bilingual Insurance Verification Specialist will verify life and health insurance applications by making outbound calls to customers, document required information, and support underwriting processes while maintaining communication with management and meeting performance metrics.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The Growth Lead role focuses on developing paid search strategies to enhance client acquisition, optimizing campaigns, and collaborating with product teams to improve user experience and data infrastructure.

The Customer Onboarding Specialist will guide new customers through product setup, ensure effective usage, monitor progress, and collaborate with teams for seamless onboarding.