Top Cloud Jobs in Denver & Boulder, CO

Leads strategic planning and high-visibility, cross-functional programs for the Retail Wireless organization. Develops executive narratives, board presentations, and data-driven communications; tracks departmental objectives; resolves process gaps; and facilitates executive governance. The role also uses AI tools to accelerate reporting, data synthesis, and workflow efficiency while supporting budget management, resource allocation, and performance analysis.

Analyzes customer experience operations using AI tools, call data, KPI trends, and platforms such as Tableau, Snowflake, and Databricks. Identifies systemic issues and root causes, develops agent tools and documentation, supports wireless technology processes, and partners with training and cross-functional teams on launches and process improvements. Conducts call listening and agent sessions, performs needs assessments and cost-benefit analyses, and delivers actionable recommendations to improve operational efficiency and customer experience.

Provides Tier 3 and Tier 4 technical support for commercial video and internet products. Diagnoses hardware, software, Linux, Android, networking, and RF/QAM issues; reproduces defects in laboratory environments; partners with engineering, QA, manufacturers, and field teams; performs release testing; maintains technical documentation and training materials; and manages escalation cases and resolution metrics in Salesforce.

Manage high-volume inbound and outbound customer engagements for SMB accounts, leading consultative retention, contract, pricing, and objection-handling conversations. Diagnose customer needs, use account data to drive decisions, document interactions accurately, and collaborate with Sales, Support, Product, and Finance. The role focuses on customer outcomes, retention, platform adoption, escalation support, and surfacing customer and competitive insights.

Lead Toast’s high-volume customer training team across U.S. and international markets. The role owns training strategy, scalability, quality standards, scheduling, capacity planning, team development, stakeholder alignment, and data-driven program improvement. It also guides AI adoption in live training, content development, and trainer coaching while partnering with Customer Success, Product, Marketing, Learning Design, and Enablement teams to improve customer adoption and retention.

Own Toast’s Voice of the Customer program across customer segments, analyzing NPS, CSAT, CES, qualitative feedback, and business metrics. Identify root causes of customer pain, develop data-driven recommendations, improve CX measurement practices, and influence cross-functional teams to prioritize customer-focused solutions. The role also builds listening channels, promotes customer-centric decision-making, and aligns CX priorities with organizational goals.

Own a territory of SMB prospects and acquire new GitLab customers through inbound and outbound prospecting. Manage the full consultative sales cycle, from discovery and business-case development through negotiation and close. Build pipeline, meet customer and recurring-revenue targets, collaborate with sales and technical teams, analyze wins and losses, and improve acquisition playbooks. The role also requires learning GitLab’s DevSecOps platform and related technologies.

Own a portfolio of SMB customers, driving onboarding, adoption, renewals, expansion, and retention. Develop account plans, conduct business reviews, identify growth opportunities, close upgrades and cross-sell deals, forecast revenue, maintain CRM data, and analyze churn and expansion trends. The role requires consultative selling, negotiation, executive relationship management, sales-tool proficiency, and collaboration with Customer Success, Renewals, Marketing, Product, and Sales teams.

Manage the AMER Support Engineering team, including hiring, mentorship, performance development, and technical growth. Lead customer support quality, process improvement, automation, AI adoption, and cross-functional collaboration. Build scalable workflows, promote team ownership and psychological safety, and ensure Support Engineers resolve complex technical issues throughout the support lifecycle. Partner with product and development teams to improve customer outcomes and support efficiency.

Advise customers, prospects, and internal teams on best-practice use of LogicMonitor’s observability platform. Remove technical barriers, provide enablement and training, translate customer needs into product and engineering priorities, develop reusable tools and frameworks, and support sales, customer success, professional services, and product teams. The role requires deep IT infrastructure, cloud, virtualization, networking, databases, APIs, troubleshooting, technical writing, and presentation expertise.

Serve as a cloud cost management and FinOps subject matter expert, advising enterprise customers on multi-cloud cost allocation, AI token attribution, Kubernetes costs, budgeting, anomaly detection, capacity planning, and optimization. Partner with field and product teams, create technical collateral, guide implementations, and influence product roadmaps. The role requires strong cloud infrastructure, observability, billing data, Python or SQL, architecture, and consultative customer skills, with travel up to 40%.

Manages and develops Customer Success Managers while driving renewals, expansions, customer retention, and revenue growth. Serves as a customer escalation point, coaches teams on relationship-building and negotiation, collaborates cross-functionally to resolve challenges, and leads talent attraction, retention, and development in a scaling SaaS environment.

Manage complex customer incidents and escalations from triage through resolution, coordinating support, engineering, product, and leadership stakeholders. Lead customer and internal communications during critical events, prioritize response strategies, and develop monitoring, automations, runbooks, training, and retrospectives. Identify recurring cloud and product issues, drive operational improvement projects, mentor peers, and improve incident management processes.

Manage real estate tax compliance and consulting engagements, advise clients on tax strategies, oversee tax returns, and mentor team members.

Oversee financial reporting for clients in construction, manage teams, prepare budgets, and analyze financial data. Ensure quality and improve operational efficiencies.

As a Senior Tax Manager specializing in Real Estate, lead complex tax engagements, provide strategic tax advice, mentor team members, and drive business growth.

Lead technical marketing for Falcon Secure Access by creating demos, labs, workshops, and technical content that translate secure access, browser security, Zero Trust, and AI security capabilities into market-facing messaging, sales enablement, and go-to-market strategy. Collaborate cross-functionally to drive adoption and competitive differentiation.

Design, build, deploy, and scale production AI agents and platforms for legal workflows. Develop and evaluate agent solutions, optimize performance and cost, redesign business processes, and promote responsible AI adoption. Collaborate with Legal, Enterprise AI, Data, Security, Privacy, and Engineering teams to deliver secure, reliable, scalable solutions. Contribute frameworks, training, governance guidance, and innovative applications using modern LLM and AI techniques.

Support and optimize People Operations processes across the employee lifecycle, including onboarding, compensation changes, leave administration, and offboarding. Improve workflows through automation and self-service solutions, partner with cross-functional teams and vendors, maintain documentation and audit-ready controls, and lead operational improvement initiatives. Analyze service trends and drive adoption of new processes and tools.

Lead UX research and design for B2B/SaaS insurance products: create wireframes, mockups, and prototypes; run user research and usability tests; use analytics to measure outcomes; collaborate with product and engineering to implement consistent, validated UX solutions.

Develops complex ASICs through physical design, synthesis, timing analysis, timing closure, formal verification, floorplanning, ECO implementation, and signoff. The role analyzes critical paths, maintains timing constraints, improves implementation flows, and collaborates with design, architecture, DFT, and signal integrity teams. It also includes methodology development, standards compliance, technical guidance, and mentoring of engineers.

Leads the architecture, design, and development of Linux kernel drivers and low-level networking software for HPE Slingshot high-performance interconnects. Responsibilities include optimizing performance and scalability, defining hardware and software interfaces, supporting silicon bring-up and validation, debugging hardware/software integration issues, developing telemetry and diagnostics, and providing technical leadership across ASIC, hardware, firmware, and system software teams.

Develop and execute product-led growth, lifecycle marketing, and technical audience programs for Voyage AI. Drive awareness, onboarding, activation, adoption, expansion, and continued usage through campaigns, experiments, content, emerging channels, and cross-sell strategies. Partner with Product, Product Marketing, Analytics, Builder Relations, and Data Science teams. Segment audiences, analyze customer and product data, monitor funnel KPIs, optimize messaging and experiences, and identify scalable growth opportunities.