Lead VoIP consulting and enterprise architecture engagements, design and implement unified communications, contact center and gateway solutions (Cisco/Avaya/Sonus), troubleshoot VoIP/PSTN deployments using tools like Wireshark and sipp, support SLAs, provide global delivery and on-call support, and contribute to project documentation and sales efforts.
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
- At least 11 years of experience in technology consulting, enterprise architecture
- Technically sound knowledge in VoIP Protocols ( SIP,H.323 )
- Prior technology implementation in Unified Communication, Contact Center, Gateway solution products for Cisco, Avaya, Sonus.
- Good understanding on PSTN/PBAX solution deployments.
- Good knowledge on various troubleshooting tools (Wireshark, sipp, network tools, TranslatorX).
- Excellent problem solving skills with desire to take on responsibility.
- Excellent communication skills, should have worked in global delivery model.
- Good understanding on product SLA’s and support metrics.
- Ability to grasp problems and understand issues quickly and provide solutions.
- Ability to reason and think logically
- Strong attention to detail in regards to project planning and documentation
- Strong organizational and sales skills.
- Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor.
- Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment.
- Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience in IT
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a FULL TIME job oppurtunity.
- Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.
- No OPT-EAD & H1-B for this position.
- Please mention your email id in your email or resume.
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