The Verifications Specialist reviews, verifies, and documents hearing information, ensuring accuracy before sharing with attorneys, while also handling basic customer service inquiries and tech troubleshooting.
Job Summary:
Docketly is an appearance counsel provider. We match local attorneys with large firms in need of coverage for short, procedural hearings nationwide. We are seeking a Verification Data Entry Specialist who can help ensure the accuracy and quality of hearing information before it is shared with our attorney network. Our culture is casual, open, and direct. We support independent thinking and it’s important to us that we support employee growth so you can do your best work every day. This position is full-time in Docketly's HQ Office in Longmont, Colorado.
Responsibilities and Duties:
- Review and verify hearing information for accuracy before publishing to our attorney network
- Compare details from multiple sources to ensure consistency and completeness
- Accurately document and confirm hearing data, attachments, and related materials
- Send out verified hearing schedules and links to attorneys
- Respond to tickets and basic customer service inquiries, offering simple tech troubleshooting when needed
- Maintain a consistent pace of verification, meeting and exceeding daily and weekly targets
- Communicate clearly and ask questions when clarification is needed
Qualifications and Skills:
- 2 years' experience in data verification, customer service, tech support, or a similar role
- Exceptional attention to detail and accuracy
- Comfortable with repetitive tasks and maintaining focus in a fast-paced environment
- Basic troubleshooting experience
Preferred
- Exposure like Claude, Codex, and OpenAI Platform are a plus. Any experience in SQL, Python, Java a plus
People who should apply for Verifications Specialist are:
- Eager to grow with a rapidly-scaling business
- Comfortable in a fast-paced environment
- Detail Oriented and confident navigating multiple systems
- Strong communicators who enjoy problem solving and teamwork
- Motivated to identify and prevent errors before they happen
- No legal experience required!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Job Type: Full-time,
Pay: $20.00 - $20.00 per hour
Schedule: Monday through Friday, this position is full-time in Docketly's HQ Office in Longmont, Colorado.
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