About Docketly
Docketly is an appearance counsel provider. We match local attorneys with large firms in need of coverage for short, procedural hearings nationwide.
Job Summary:
We are seeking a detail-oriented Verification Operations Specialist (Data Entry) to help ensure the accuracy and quality of hearing information before it is shared with our attorney network. In this role, you'll be a critical checkpoint in our operations while working in a fast-paced, technology-driven environment.
As part of our evolving workflow, this role will regularly use AI-powered tools such as ChatGPT, Claude, OpenAI Platform, and similar technologies to support day-to-day tasks and improve efficiency. Candidates should be comfortable using AI tools, reviewing AI-generated information, and incorporating AI into their workflow. This is not an engineering or prompt-development role we’re looking for someone with practical familiarity and interest in using AI tools as part of modern operational work.
This position is full-time in Docketly's HQ Office in Longmont, Colorado.
Responsibilities and Duties:
- Review and verify hearing information for accuracy before publishing to our attorney network
- Compare details from multiple sources to ensure consistency and completeness
- Accurately document and confirm hearing data, attachments, and related materials
- Send out verified hearing schedules and links to attorneys
- Use AI tools (such as Claude, OpenAI, or similar platforms) to assist with verification tasks and flag discrepancies
- Respond to tickets and basic customer service inquiries, offering simple tech troubleshooting when needed
- Maintain a consistent pace of verification, meeting and exceeding daily and weekly targets
- Communicate clearly and ask questions when clarification is needed
Qualifications and Skills:
- 2 years' experience in data verification, customer service, tech support, or a similar role
- Exceptional attention to detail and accuracy
- Comfortable with repetitive tasks and maintaining focus in a fast-paced environment
- Troubleshooting experience
- Familiarity with AI platforms and tools such as ChatGPT, OpenAI Platform, Claude, Codex, or similar AI technologies, including practical usage and general understanding
Preferred
- Experience with SQL, Python, Java a plus
People who should apply for Verification Operations Specialist (Data Entry) are:
- Eager to grow with a rapidly-scaling business
- Comfortable in a fast-paced environment
- Detail Oriented and confident navigating multiple systems
- Strong communicators who enjoy problem solving and teamwork
- Motivated to identify and prevent errors before they happen
- No legal experience required!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Job Type: Full-time,
Pay: $20.00 - $20.00 per hour
Schedule: Monday through Friday, (this position is full-time in Docketly's HQ Office in Longmont, Colorado).
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