Treasury Management Specialist II

• Assist in setting up business clients on online banking platforms, ACH, wires, remote deposit capture, and fraud prevention tools.
• Provide troubleshooting for technical issues related to online banking, security tokens, and file transmissions.
• Coordinate with internal teams (E-banking, Operations) to resolve client issues promptly.

• Accurately enter client and product setup information into treasury systems.
• Maintain detailed records of onboarding activities, service requests, and compliance documentation.

• Respond to client inquiries via phone and email with professionalism and clarity.
• Provide training and guidance on treasury services and online banking features.

• Achieve assigned individual and team sales, referral, calling, and product penetration goals in alignment with Treasury Management objectives.
• Maintain an accurate and current pipeline of prospects, opportunities, proposals, implementations, and closed business in the designated sales tracking system.
•  Monitor pipeline activity, next steps, expected close dates, product opportunities, and projected revenue or deposit impact; provide regular updates to Treasury Management leadership and Sales teams.
• Partner with Treasury Management Sales Officers, relationship managers, market leaders, and branch teams to identify prospects, deepen existing relationships, and prioritize sales opportunities.
• Analyze pipeline results, win and loss trends, product adoption, and sales activity to identify gaps, recommend next actions, and improve sales effectiveness.

• Ensure adherence to BSA, KYC, and internal audit requirements during onboarding and maintenance processes.
• Maintain confidentiality and compliance with all banking regulations.

• Participate in special projects, process improvements, and departmental initiatives as assigned.
• Communicate effectively in-person and otherwise with all coworkers and customers, both during regular business hours and before and after regular business hours, if necessary. 

• Knowledge of bank operations, especially treasury management services.
• Knowledge of Word, spreadsheet, and database software.
• Skills in problem solving and decision-making.
• Ability to communicate effectively with management, customers, and coworkers.
• Ability to work with accuracy and attention to detail.
• Ability to create an organized and efficient work environment.
• Ability to meet deadlines and multi-task.

• High School diploma or equivalent experience in banking.
• Previous experience with computer software and bookkeeping preferred.

• Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program.  If working less than 35 hours per week, above benefits are modified.

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About
We take pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business.We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.We also offer personal banking services, including accounts, mortgages, personal loans and technology products.We use application review steps designed to ensure mutual fit. Generic or automated submissions may not progress.We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines.  Other Full-Time benefits include:8 paid holidays*17 PTO days each year for the first five years of employment.* After five years, 22 PTO days each year.*After ten years, 27 PTO days each year.* Employees must also complete the 90-day introductory period prior to accruing PTO.*New employees will receive 16 hours of paid sick time upon their hire date.*Health, dental, prescription drug card, vision, and voluntary life insurance plansHealth Savings Account with employer contributionsFlexible medical and dependent care spending plansParental Leave after one year of full-time employment401K plan after 3 months and start of next quarter with employer contributions and profit sharing Free checking account and basic printed checksFree safe deposit box$50,000 group term life insuranceLong term disability insuranceEmployee Assistance ProgramEducational Assistance*Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the [EEO KNOW YOUR RIGHTS] and [PAY TRANSPARENCY STATEMENT].