TPS, Head of Market Readiness

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Treasury & Payments Solutions (TPS) Market Readiness team organizes and supports treasury and payment solutions focused market readiness and commercialization programs. The team works across Product, Sales, Marketing, Learning & Development, Communications, Implementation, and other partner groups to help prepare the organization to position, sell, implement, and support TPS solutions.

The TPS Market Readiness Leader is responsible for establishing the vision, strategy, governance, and execution framework for market readiness across TPS. This leader oversees a team of Program Managers and partners closely with Product, Sales, Marketing, and executive leadership to ensure the successful commercialization of TPS solutions, strategic growth initiatives, and product enhancements. Success in this role will improve sales readiness, accelerate speed to revenue, increase product adoption and growth, and strengthen market awareness across priority solution areas and client segments.

Position Highlights

• Lead and develop a high-performing team of TPS Market Readiness Program Managers responsible for commercialization and readiness initiatives across TPS.
• Establish the strategic direction, operating model, governance structure, and prioritization framework for market readiness activities supporting new products, enhancements, re-commercialization efforts, and growth initiatives.
• Serve as the primary market readiness leader for TPS, partnering with Product, Sales, Marketing, Learning & Development, Communications, Implementation, and executive leadership to align priorities and execution plans.
• Provide portfolio-level oversight of readiness programs, balancing resources, priorities, dependencies, risks, and timelines across multiple concurrent initiatives.
• Define and maintain consistent readiness methodologies, tools, templates, reporting practices, and performance measurements to improve effectiveness and scalability.
• Ensure stakeholders have clear accountability, decision-making processes, and visibility into readiness activities across the product lifecycle.
• Partner with Product and Sales leadership to assess market opportunities, product strategies, target audiences, commercialization approaches, and organizational readiness requirements.
• Guide the development of positioning, messaging, learning strategies, communications plans, and adoption programs in partnership with Product, Marketing, and other key stakeholders.
• Organize readiness efforts around client processes, industries, and solution areas such as payables, receivables, liquidity, embedded payments, international payments, healthcare, and other TPS priorities.
• Establish processes to gather stakeholder feedback, identify performance gaps, and continuously improve readiness outcomes.
• Monitor readiness performance, organizational adoption, stakeholder engagement, and program effectiveness while proactively addressing risks and barriers.
• Measure success through aggressive revenue targets achievement and stakeholder feedback.
• Provide executive-level updates, strategic recommendations, and performance insights to senior leadership.

Basic Qualifications

• Bachelor's degree in business, finance, accounting, marketing, communications, project management, or another related field, or equivalent professional experience.
• Ten or more years of experience in banking, financial services, product commercialization, product marketing, sales enablement, program management, or a related field.
• Five or more years of experience leading teams, programs, or large-scale cross-functional initiatives.
• Demonstrated success leading complex, enterprise-wide initiatives involving multiple stakeholder groups and competing priorities.
• Strong communication, leadership, and change management capabilities.

Preferred Skills and Experience

• Experience leading high-performing teams in a matrixed organization.
• Treasury management, transaction banking, payments, product commercialization, product marketing, or sales enablement experience.
• Demonstrated success developing commercialization, go-to-market, readiness, or sales enablement strategies.
• Strong strategic planning, governance, portfolio management, and organizational leadership skills.
• Ability to influence senior leaders and build alignment across diverse stakeholder groups.
• Consultative approach with the ability to translate business strategy into executable plans and measurable outcomes.
• Strong strategic, analytical, problem-solving, and decision-making skills.
• Excellent verbal, written, presentation, and executive communication skills.
• Experience developing and improving scalable processes, governance models, reporting structures, and performance measurements.
• Familiarity with learning, communications, product positioning, sales enablement, internal marketing, market activation, and readiness measurement.
• PMP certification or comparable program management training is beneficial but not required.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.