Prospects for and wins new small-to-medium business customers within a defined territory. Sets appointments, conducts consultative sales conversations, presents solutions, handles objections, negotiates, and closes deals. Onboards and ramps new accounts, develops assortments and pricing, and partners with support teams and category specialists. Uses prioritized call lists, CRM and digital tools to manage customer engagement, identify needs, and build long-term Staples accounts.
Hunts within defined territory to prospect and win net new small to medium commercial business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.
What you’ll be doing:
- Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
- Effective Selling Skills
- Utilizing professional selling skills
- Discover prospects incremental and programmatic needs
- Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
- Capable of overcoming objections and closing the sale.
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying process’ and ability to support product selection and standardization
- Create sticky accounts which will continue to purchase from Staples
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
What’s needed- Basic Qualifications:
- 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
- 3+ years experience in PowerPoint, Excel, and Outlook
What’s needed- Preferred Qualifications:
- Bachelor’s Degree
- Knowledge of Customer Relationship Management tool (CRM)
- Industry knowledge, a plus
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
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