Technical Lead, Customer Platforms

Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world’s GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company’s global asset portfolio to provide our customers solutions that address today’s warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide.

Job Title:

Technical Lead, Customer Platforms

Company:

Prologis

A day in the life 
Are you a forward-thinking technical leader passionate about turning innovation into impactful, real-world solutions? Join us as the Digital & Customer Experience Technical Lead, where you’ll drive the design and delivery of transformative, customer-centric digital experiences that are both innovative and business-critical.

In this role, you’ll architect and enable high-performing platforms while leading the integration of advanced AI-driven technologies alongside proven, traditional solutions—ensuring every initiative aligns with our broader strategic goals.
 
Key responsibilities include: 

• Architect and deliver scalable, customer-centric digital experiences and applications that enhance satisfaction and build loyalty.
• Foster cross-functional collaboration among developers, designers, product owners, and stakeholders to ensure cohesive execution across web platforms.
• Lead the integration of third-party tools and custom-built solutions in a high-availability environment that supports essential business operations.
• Evaluate and guide the use of AI-driven innovations alongside traditional approaches to shape effective, forward-looking technical strategies.
• Remain actively involved in architecture, design, and technical leadership to strike the right balance between speed, quality, and sustainability.
• Translate strategic business goals into secure, scalable, and maintainable technical architectures that align with long-term objectives.
• Advocate for the use of AI-enabled development tools and practices to enhance engineering efficiency and drive innovation across technical leadership teams.

Building blocks for success 
Required: 

• 10+ years of experience providing technical leadership and guiding cross-functional development teams.
• Extensive hands-on experience customizing and configuring content management systems such as Drupal or AEM.
• Proficient in using web analytics tools like Hotjar, Google Analytics (GA4), and Google Tag Manager to derive user insights.
• Demonstrated ability to lead complex technical initiatives and mentor engineering teams in high-velocity, agile environments.
• Expertise in modern application architecture, microservices, and cloud platforms including AWS, GCP, and Azure.
• Practical knowledge of AI/ML technologies, with a strong ability to evaluate when to leverage emerging tools versus established systems.
• Hands-on experience with DevOps and Infrastructure as Code (IaC), preferably using Terraform or Ansible.
• Skilled in using Node.js (v18+) and TypeScript to build scalable batch processing and RESTful applications.
• Excellent communication and influence skills, with a proven ability to align technical strategies with business objectives and engage across stakeholder levels.
• Experience in defining, monitoring, and delivering on OKRs to ensure alignment with strategic priorities and measurable business impact.

Preferred:

• Bachelor’s degree in Computer Science, Management Information Systems, or a related technical discipline.
• Demonstrates a proactive, results-driven mindset with a strong sense of ownership and accountability.
• Extensive hands-on experience in solution architecture, system design, and enterprise integration patterns.
• Proficient in working with HTTP APIs, secured RESTful services, and system integrations, particularly within AWS environments.
• Experienced with authentication and authorization protocols such as OAuth 2.0 and SAML.
• Familiar with Snowflake, data modeling principles, and best practices for data integration.
• Strong technical communication skills with the ability to collaborate across diverse, cross-functional, and global teams.
• Proven track record of delivering technology solutions using Agile methodologies in distributed team environments, including coordination with onshore/offshore teams, vendors, and QA.
• A clear passion for building engaging, user-focused digital experiences that drive customer value. 

Hiring Salary Range of: $117,000 - $173,000. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

#LI-KR1

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. 

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type:

Full time

Location:

Denver, Colorado

Additional Locations:

San Francisco, California