System Administrator, Tech Infrastructure

Job Description Summary

The Command Center is the centralized hub for monitoring, analyzing, and optimizing the firm’s technological ecosystem to ensure operational stability and performance. It proactively evaluates alerts, identifies anomalies, and coordinates cross-functional workflows to maintain infrastructure health, application reliability, and service availability. By leveraging real-time dashboards, advanced monitoring tools, and data-driven insights, the Command Center enables rapid detection, efficient triage, and continuous improvement.

Job Description

Translate functional specifications into more details to guide development. Examine and evaluate current systems, and identify its requirements. Liaise with users to track additional requirements and features. Document interfaces between new and legacy systems. Collaborate with developers to produce new systems. Validate changes by testing programs.

Responsibilities

• Identify, elicit, and document user/project requirements, using appropriate modeling technique, if required. Analyze requirements and validate with original users, eliminating confusion. Outline verification criteria to ensure requirements are met. Maintain documentation and traceability throughout project.
• Support collection of business requirements using document analysis and workflow analysis to express requirements clearly and succinctly.
• Support and contribute to the documentation of "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.

Skills

• Express user needs in terms of business requirements, identify current capability of the business to deliver, conduct build or buy analyses, and recommend preferred approach. 
• Conduct gap analysis between current and future states to identify components of the overall change strategy.
• Plan, organize, prioritize and oversee activities to efficiently meet objectives.

Education

Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science

Work Experience

General Experience - 4 to 6 months

Certifications

Salary Range

$60,000.00-$100,000.00

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.