Supervisor - Compliance Programs

Working at Frontier Airlines   

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day.   

As a Frontier employee, your work connects to more than a single role. Whether you’re supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value.   

Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us.   

Support for work, life and travel   

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.   

Depending on role and eligibility, available benefits and programs may include:   

• Medical, dental and vision coverage 
• 401(k) retirement savings options 
• Paid holidays, vacation time and sick time 
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability 
• Buddy passes, based on eligibility and program rules 
• Travel-related discounts and employee discounts on select products, services and vendors 
• A hybrid schedule for eligible headquarters roles based in Denver, Colorado 
• Business casual dress options for eligible corporate and support roles 
• Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization 

About Frontier Airlines  

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more.   

We’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.  

What Will You Be Doing?

Responsible for supporting organizational compliance with legal and regulatory requirements in the areas of drug and alcohol testing, pilot records, and background checks. The Supervisor, HR Compliance will assist in the implementation and continuous improvement of the organization’s HR compliance strategy and provide day-to-day leadership and oversight of HR Compliance team members.

Essential Functions

• Support administration of the company’s drug and alcohol, Pilot Records Database (PRD), Security Identification Display Area (SIDA) and Criminal History Records Check (CHRC) programs, ensuring compliance with all applicable regulations.
• Provide day-to-day guidance, training, and mentoring to members of the HR Compliance team and others within the Human Resources department.
• Act as the HR Compliance contact for emergency situations, reasonable suspicion calls and Operations support, as scheduled.
• Assist with performance management activities, including providing performance feedback and addressing employee performance concerns as appropriate.
• Provide management and employees with information and interpretation of human resource policies, rules, and procedures.
• Recommend and initiate process improvements and corrective actions to resolve issues and enhance client service.
• Maintain knowledge of changes in the company, industry, and legal and regulatory environment and communicate relevant updates to leadership.
• Seek continuous process improvement and enhancements to efficiency in all areas of responsibility.
• Develop and prepare reports and workforce-related information to assist HR leadership and line organizations with workforce planning.
• Review and process vendor invoices in a timely manner to ensure prompt payment.
• Assist with budget monitoring activities and support departmental efforts to achieve budget goals.
• Serve as a backup Designated Employer Representative (DER) for drug and alcohol-related issues, as assigned.
• Support audits and information requests from governmental agencies regarding drug and alcohol, PRD, and CHRC programs.
• Review pilot-applicant drug and alcohol and background records to ensure compliance with company hiring standards and regulatory requirements.
• Present drug and alcohol and compliance-related training to managers and employees. Attend and participate in related meetings as requested.
• Assist with vendor management activities to ensure compliance with applicable regulations and service expectations. Support vendor selection and onboarding activities as needed.
• Compile, analyze, and research information for monthly, quarterly, and annual reports.
• Escalate compliance concerns, regulatory risks, and program issues to management, as appropriate.

Qualifications

• Bachelor’s Degree in Business, Human Resources, or related field.
• At least 3 years of experience administering a regulated drug and alcohol program or other compliance-related programs.
• Experience as a DOT Designated Employer Representative (DER) or similar role preferred.
• 1 year of experience in a lead, supervisory, or team leadership role preferred.
• Experience with employment law and employee relations preferred.
• Airline experience strongly preferred.

Knowledge, Skills and Abilities

• Working knowledge of employment laws and governmental regulations impacting workplace compliance programs.
• General knowledge of computerized recruitment and onboarding processes.
• Excellent verbal and written communication skills.
• Ability to interact effectively with all levels of management and non-management employees and maintain positive business relationships.
• Highly proficient in Microsoft Office software products including Word, Excel, Copilot and PowerPoint.
• Experience using Human Resource Information Systems (HRIS).
• Ability to effectively manage multiple tasks and priorities.
• Strong organizational skills and attention to detail.
• Focus on continuous process improvement and operational efficiency.
• Ability to analyze information, identify trends, and recommend solutions.
• Occasional travel required.
• Occasional after-hours work to support emergency operations, reasonable suspicion calls and Operations support. 

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

General Direction:  The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Salary Range: $72,000 - $96,331 - Please note: this role will close on or before 1/30/27.

Positions Supervised

None

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.