Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.
About the Role:
We are looking for an accomplished Strategic Sales Director to spearhead growth for our 2600Hz business solution. The ideal candidate brings a proven track record and strong relationships across the Service Provider and Telecom Carrier ecosystem. In this role, you will shape and execute sales strategies that deepen engagement with Service Providers, lead key partner accounts, and leverage your industry network to accelerate revenue growth and strengthen customer retention.
What You’ll Do:
- Sales Prospecting
- Utilize existing relationships to achieve revenue targets and business objectives.
- Develop and implement sales strategies to penetrate new accounts and expand our customer base within Service Providers and Telecom Carriers.
- Market Analysis
- Stay abreast of industry trends, competitive landscapes, and market opportunities to inform sales strategies.
- Conduct regular market analysis and competitor assessments within the Service Provider and Telecom Carrier space to identify potential areas for growth.
- Relationship Management
- Utilize existing relationships with key clients, partners, and stakeholders within the Service Provider and Telecom Carrier sectors to drive customer satisfaction and loyalty.
- Collaborate with cross-functional teams to ensure seamless customer onboarding and ongoing support.
- Sales Forecasting and Reporting
- Develop and maintain accurate sales forecasts, sales reports, and other relevant metrics to measure performance and inform decision-making.
- Regularly report on sales activities, achievements, and challenges to senior management.
- Customer Focus
- Ensure a customer-centric approach in all sales activities, focusing on delivering value and solving customer challenges.
- Gather customer feedback and insights to inform product and service enhancements.
Experience We’re Looking For:
- Proven experience in sales with the ability to motivate and inspire a team to achieve exceptional results; minimum of 8 years' experience in sales.
- Established relationships with Service Providers and Telecom Carriers. Highly desirable to have prior experience with the BroadSoft, NetSapiens and Metaswitch ecosystems.
- Deep understanding of the telecommunications industry, preferably with experience in Unified Communications and Collaboration (UCC) solutions. Bonus if you have experience in CCaaS and CPaaS.
- Strong analytical and strategic thinking skills with the ability to translate market trends into actionable plans.
- Excellent communication, negotiation, and interpersonal skills.
- Executive presence and excellent communication and presentation skills, with the ability to engage and influence key stakeholders at all levels.
- Demonstrated ability to drive revenue growth and meet sales targets. Extensive experience in developing and executing strategic sales plans, including pipeline management, forecasting, and revenue generation.
- Experience with CRM systems and sales analytics tools.
- Proven track record of building and maintaining successful client relationships.
- Ability to travel as required.
- Bachelor's degree in business, Marketing, or a related field. MBA is a plus. #LI-CC1
What We Offer:
Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.
- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
- Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
- FSA Healthcare & Dependent Care
- Commuter Benefits
- Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
- 401(k), including employer match, and Roth
- Employee Stock Purchase Plan (ESPP)
- Paid Time off, Sick Time, as well as corporate holidays observed
- Employee Assistance Program
- Life Balance benefits with Travel Assistance Services and Identity Theft
- Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.
Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.
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