Strategic Program Manager 3 - Comcast Business

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for utilizing solid program management skills and knowledge to lead small to medium-sized programs. This role requires strong communication, organization, and stakeholder engagement skills, with the ability to manage individual workstreams and track features across a portfolio of initiatives. The Program Manager will work on a variety of strategic and operational projects, ensuring milestones are met on time and within budget.

Job Description

Core Responsibilities

• Understand the scope of programs as defined by business requirements and the budget process.
• Participate in key planning milestones and guide the core program team from initiation through execution and completion.
• Manage and oversee individual workstreams, ensuring alignment with overall program goals.
• Identify and obtain participation from required cross-functional team members, including matrixed project managers.
• Create and maintain program plans and records; identify and manage critical paths.
• Track features and deliverables using tools such as JIRA.
• Develop and deliver clear, concise program documentation and executive-level decks.
• Support portfolio management activities and help prioritize initiatives.
• Identify and analyze risks and issues; support resolution and track completion.
• Monitor program schedules and performance; adjust plans as needed to meet objectives.
• Communicate updates on major milestones and keep stakeholders informed of progress and issues.
• Ensure quality of program deliverables and support deployment strategies.
• Collaborate with change management and training teams to support adoption and transition efforts.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Required Skills & Experience

• Experience managing small to medium-sized programs.
• Strong communication and organizational skills.
• Ability to manage multiple priorities and workstreams independently.
• Proficiency with JIRA and presentation tools (e.g., PowerPoint).
• Experience working with stakeholders and cross-functional teams.
• Familiarity with portfolio management and tracking feature delivery.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Planning, Prioritization, Strategic Objectives

Compensation

This job can be performed in Colorado, and Illinois with a Pay Range of $80,370.46 - $126,296.44

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.