Strategic Program Management, ALM

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Strategic Program Management, ALM

We’re looking for a seasoned Senior Program Manager to lead critical initiatives that will shape the future of our fast growing asset management and IT asset disposition business. This leader is someone who combines deep program management expertise with strong interpersonal skills — easy to work with, an excellent communicator across all organizational levels, and ready to roll up their sleeves to get things done.

You will oversee complex, cross-functional projects that drive operational excellence, compliance, customer satisfaction, and sustainable growth. Your ability to engage both executives and cross-functional teams will be key to aligning strategy with day-to-day execution.

The Strategic Program Manager will be responsible for developing and implementing strategic initiatives across our portfolio that will enable our business to scale sustainably as we grow. ALM’s accelerated growth agenda requires critical thinking and creative problem solving through collaboration, risk management, and refinement of our objectives as our strategic themes evolve in a complex industry. Through ownership and accountability, the strategic program management team leads will bring governance, structure, detailed playbooks, reporting, and resource management capabilities to our business plans. 

Key Responsibilities:

• Lead the planning, execution, and delivery of complex cross-functional programs spanning operations, logistics, compliance, technology, and customer-facing teams.

• Serve as a trusted advisor and liaison between leadership and cross-functional teams, tailoring communication to engage and inform diverse audiences.

• Develop program roadmaps, define milestones, allocate resources, and manage risks to ensure on-time, on-budget delivery.

• Collaborate closely with department heads to drive alignment, remove roadblocks, and escalate issues proactively.

• Facilitate cross-team coordination to optimize ALM team capacity as we run and grow the business through change

• Champion continuous improvement by identifying opportunities to improve processes, recommending solutions, and fostering a culture of accountability and execution.

• Actively participate in hands-on problem solving when needed, demonstrating a willingness to lead by example.

• Build effective governance, communication, and change management plans to ensure alignment and buy-in. Track and report program progress, KPIs, and outcomes to stakeholders at all levels.

Key Skills, Requirements and Competencies: 

• 10+ years as a senior program leader with quantifiable and measurable success in the delivery of complex solutions or operations, preferably within IT services, logistics, supply chain, or related operational environments.

• Track record of progressive success within global organizations

• Proven success identifying, solutioning, and implementing business unit or company-wide transformational or standardization initiatives

• Exceptional communicator with exemplary writing skills — able to convey complex concepts clearly and effectively from executives to frontline teams

• Proven ability to drive change through influence and collaboration across a matrixed organization in a highly fluid environment; ability to influence ideas and present alternatives in a convincing fashion to a mixed audience

• Expert level program and project management capabilities and experience

• Expert level process development, analysis, and refinement capabilities and experience

• Expertise with project and budget management tools and processes

• MBA or equivalent experience

• PMP, ITIL, and Scrum Master certifications ideal

• Travel up to 25%

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