Strategic Accounts Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Strategic Accounts Manager

Envirosight is a leading provider of advanced sewer and stormwater inspection technologies used by municipalities, contractors, and utilities worldwide. We deliver innovative hardware and software solutions that help customers inspect buried infrastructure more efficiently, accurately, and safely.

The Strategic Account Manager (SAM) will cultivate deep, long-term relationships with Envirosight’s most valuable clients to drive significant growth, retention, and profitability, moving beyond simple customer service to become a trusted partner by understanding their business goals and aligning solutions for mutual success. The successful candidate will focus on evolving these relationships, identifying future opportunities, and acting proactively to maximize revenue and value from new and existing customers, unlike traditional managers who focus more broadly on sales volume.

The successful candidate will demonstrate:

• Relationship Management: Cultivate deep, long-term relationships with key stakeholders at important client companies.

• Strategic Planning: Develop and execute tailored account plans to meet client goals and drive revenue growth.

• Communication Hub: Serve as the primary liaison between the client and internal departments (sales, product, support).

• Needs Assessment: Proactively understand client needs, challenges, and market trends.

• Issue Resolution: Swiftly address and resolve complex client concerns to maintain trust.

• Growth & Profitability: Identify and pursue cross-selling and upselling opportunities to maximize account value.

• Reporting: Provide regular updates and reports to internal leadership on account status and progress.

Core Duties

• Conduct regular business reviews with clients.

• Collaborate internally to ensure timely delivery and quality service.

• Manage client budgets and propose solutions.

• Analyze customer data to improve service.

Essential Skills & Qualifications

• Strong sales, negotiation, and relationship-building skills.

• Strategic thinking and problem-solving abilities.

• Excellent communication and interpersonal skills.

• 5 years of experience in environmental sales or customer success.

Benefits & Culture

As part of the IDEX family, we operate with a strong commitment to Trust, Team, and Excellence. We offer a collaborative environment where people take ownership, support one another, and deliver results.

What We Offer:

• Competitive compensation with performance-based incentives

• Comprehensive medical, dental, vision, and 401(k) with company match

• Training and development opportunities within IDEX

• Supportive team culture with small-company agility and global-company stability

• Meaningful work that supports safe, reliable community infrastructure

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.