Coordinates home-care staffing by identifying vacancies, understanding patient care plans, creating schedules, confirming shifts, and collaborating with HR, case management, billing, caregivers, and external partners. Supports contractor onboarding and orientation, audits schedule compliance, communicates patient-care changes, follows HIPAA requirements, and participates in an on-call rotation for 24/7 support.
As a Staffing Coordinator you will play a vital role in ensuring our patients’ homes are staffed with nurses and caregivers, according to the patients’ approved hours and plan of care. This position involves identifying staffing needs, creating schedules that meet those needs, and partnering with human resources and case management to ensure vacancies are filled.
May involve commuting locally for occasional home visits, as needed.
Major Responsibilities
- Identify staffing needs and vacancies due to call outs
- Understand Plan of Care for new patients
- Assist in communicating any changes in acuity or plan of care for existing patients
- Create a staffing plan and collaborate with other departments to fill staffing vacancies
- Utilize existing resources (1099 pool, PRN, differentials) to meet demands
- Engage and collaborate with HR for onboarding new contractors
- Schedule and conduct orientation training for new contractors
- Create schedules and send shift confirmations
- Track and audit schedules in collaboration with billing department to ensure caregiver is compliant
- Adhere to HIPAA, federal, and state guidelines regarding the protection of patient health information
- Participate in an on-call rotation to ensure 24/7 support coverage for critical systems and services
- Communicate changes or needs in patient care with internal and external partners
Job Qualifications
- Experience with MS Office products (required)
- Healthcare staffing or scheduling coordination experience (preferred)
- Knowledge of staffing policies, procedures, and best practices (preferred)
- Outstanding organizational skills: ability to multitask, prioritize, and adhere to deadlines
- Key competencies include communication (both written and verbal), critical thinking, problem-solving, detail oriented, organization, prioritization, adaptability, collaboration, and teamwork
Benefits Include:
$100 monthly cell phone reimbursement
Monthly in-office lunch to celebrate birthdays, anniversaries, and other events
PTO, paid holidays, paid sick time
Health, Dental, and Vision insurance
Job Type: Full-time
401(k) + matching
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