Who is SimSpace:
SimSpace launched in 2015 with a singular purpose – addressing the most urgent and sophisticated cybersecurity challenges to reduce risk for our most vulnerable and valuable infrastructure. The organizations around the world that we depend on every day to keep our loved ones safe and secure. Our healthcare facilities, schools, financial institutions, transit centers, grocery stores, and workplaces just to name a few. To deliver global resiliency, we provide an elite cyber range platform to curate unassailable cyber defenses, data driven decisions, cutting edge training labs, live attack scenarios, and extensive individual and dynamic team readiness training.
SimSpace works as OneTeam to elevate humanity around the world. We are committed to continuously improving and delivering a cultivated member experience whether that is accomplished through focusing on supporting our client’s teams or our own mission driven SimSpacers.
We are an international company headquartered in Boston's Fort Point in the U.S. If you are interested in elevating the technology and creative solutions necessary to secure and safeguard our future while working alongside others who share your passion for purpose and development, we want to meet you!
Why should you choose a career at SimSpace?
We are an organization that is focused on building our culture and mindfully enhancing our atmosphere everyday which is why we have collaborated on an integral value system. Our governing philosophy of being Human Centered is deeply embedded within our value system. We apply this philosophy to every one of our internal team members, external clients, and their customers.
Our core values:
- Serve to Protect – We provide safe space, deliver on the mission, and elevate humanity
- Acquire Understanding – We seek and provide clarity 10x, cultivate comprehension, and believe information goes both all ways
- Operate as Innovators – We stay curious, practice consistency over intensity, and continue to be the change we need in the world
- Teamwork Without Borders – We are never alone, we solve for all, and keep people at the heart of everything we do
We are looking for:
A results-driven Staff Solution Architect, to serve as the technical point of contact for customers integrating with our APIs. You’ll work regularly with customer engineering teams, guide them through API usage, help them unblock projects, and create any missing documentation or working examples they need to be successful.
What will you be doing as Staff Solutions Architect at SimSpace?
Your coding skills will allow you to test integrations, produce sample code, and ensure solutions follow best practices.
Networking expertise is a bonus, but your ability to communicate effectively with highly technical audiences is essential.
You’ll work closely with customer success, sales engineering, and back-end development to ensure API-focused customers have a smooth, well-supported experience.
Additional responsibilities include:
- Serve as the weekly technical contact for customer development teams integrating with SimSpace APIs.
- Create customer-facing API documentation, quick-start guides, and working code examples tailored to real integration scenarios.
- Work directly with customer engineers to troubleshoot API usage, review integration approaches, and provide best practice recommendations.
- Collaborate with back-end developers to validate that customer solutions align with platform capabilities and performance goals.
- Identify documentation gaps during customer engagements and proactively create resources to fill them.
- Partner with customer success to ensure technical onboarding for API-heavy use cases is smooth and complete.
- Capture customer feedback on API usability and work with product/engineering teams to drive improvements.
- 8+ years in customer-facing technical roles involving API integration and direct collaboration with engineering teams.
- 5+ years programming in Java, Python, or Go.
- Experience producing clear, concise developer documentation and sample code.
- Hands-on background in designing scalable, resilient systems.
- Strong communication skills with the ability to work effectively with senior engineers and technical leaders at customer organizations.
- Must be a U.S. citizen due to contractratual reasons.
We’re proud to offer a competitive and comprehensive package designed to support your well-being, growth, and success:
- Compensation. Base salary range: $160,000 - $230,000, reflecting our confidence in your expertise and impact, with the opportunity for annual bonuses tied to company performance and individual contributions.
- Health & Wellness. Comprehensive medical, dental, and vision benefits, plus savings plans—coverage starts on day one!
- Mental Health Support. Access to company-paid counseling, coaching, and resources for you and your family through Spring Health.
- Financial Well-Being. Plan for your future with a 401(k)-retirement savings plan featuring a company match.
- Flexible Time Off. Take the time you need with unlimited vacation and dedicated health & wellness days. SimSpace provides flexible solutions to meet the diverse work-life needs of team members.
- Parental Leave. Paid leave plans to support you and your loved ones during life’s most important moments.
- Ownership Opportunities: Equity stock options at hire, with annual performance-based grants—become an invested stakeholder in our shared success.
- Referral Rewards: Earn $1,500–$3,500 for every qualified hire through our employee referral program.
- Peloton Interactive Wellness Program: Full- and partial- subsidized membership plans and equipment discounts to help you reach your personalized fitness goals.
- Continuous Learning: Access a LinkedIn Learning membership to prioritize your personal and professional development.
- Social Connections: Monthly reimbursements for meaningful connections with teammates through our SocialSpace Community.
- Extra Perks: Legal plan coverage, pet insurance, wellness reimbursements, and more to simplify life’s details.
SimSpace is an Equal Opportunity Employer:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
SimSpace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Research shows that women and people from underrepresented groups only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. SimSpace encourages you to break that statistic and to apply. We look forward to your application!
We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].
SimSpace does not accept unsolicited resumes from employment agencies.
Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range.
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