We are looking for a Staff Software Engineer (DevOps) to join our Infrastructure team.. This is a technical leadership role — you will shape the direction of our Kubernetes-based platform, drive a major infrastructure initiative and multiply the effectiveness of the engineering team around you.
You will own the technical strategy and delivery of critical Infra systems that underpin all of JumpCloud's services: EKS cluster lifecycle, infrastructure-as-code, GitOps delivery pipelines, observability, and multi-region networking. You will work closely with Data Platform and application engineering teams.
We’re looking for:
7+ years of professional experience in infrastructure, platform, or DevOps engineering
Deep expertise in Kubernetes (EKS preferred) — cluster lifecycle management, addon ecosystem, node group operations, RBAC, Cross plane, networking, and production troubleshooting
Strong Terraform proficiency — module design, state management, provider upgrades, and large-scale refactoring across multi-account, multi-region AWS infrastructure
Solid AWS knowledge spanning EKS, IAM, VPC networking (NLB/ALB, Transit Gateway, Global Accelerator), Route53, CloudFront, and multi-account architectures
Hands-on experience with production observability — Datadog monitors, SLOs/SLIs, PagerDuty alerting, and driving alert quality and noise reduction
Experience with secrets management — HashiCorp Vault & Consul, AWS Secrets Manager, KMS, External Secrets Operator, Cert Manager
Experience working with highly available distributed systems across multiple regions
Demonstrated ability to lead technical architecture decisions, author design documents/RFCs with clear trade-off analysis, and drive consensus across teams
Track record of mentoring engineers and raising the technical bar of a team
Passion for addressing complex infrastructure challenges at scale
Strong problem solving, communication, and collaboration skills
A strong team player who helps the team live by our core values: building connections, thinking big, and 1% better every day
Professional experience developing and deploying applications in a public cloud environment (AWS, GCP) with CI/CD pipelines
Experience working with highly available distributed systems
Experience leveraging tools to monitor platform stability, availability and performance (ie: Datadog)
Passion for addressing complex engineering problems/challenges
Strong problem solving, communication and collaboration skills
A strong team player who helps the team live by our core values: building connections, thinking big and 1% better every day
Preferred Qualifications:
Experience designing and implementing core infrastructure components of a platform
Experience managing cloud deployments with Terraform
Container orchestration experience (Kubernetes, ECS, Nomad), bonus for Argo, Istio
Experience with configuration management tools
AI usage experience in day to day Infra work
Having exposure to Cost savings/Optimization
JumpCloud Louisville, Colorado, USA Office
JumpCloud Louisville, CO Office
Our HQ is located between Denver and Boulder. Since we're remote first with employees in most U.S. states and 14 countries, we use the office as a hub to bring people together for team events and meetings.
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