Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Join our People & Culture team as a Staff People Business Partner and become the strategic force behind our Americas Sales Go-To-Market (GTM) organization. Reporting to the Sr. Director, People Business Partner, you will drive organizational scaling, navigate complex challenges, and shape business outcomes through predictive thought leadership and data-driven people strategies. This is a highly collaborative role for a forward-thinking HR leader ready to make a significant impact on our most critical revenue-generating teams.
This hybrid position is based at our Santa Clara, CA headquarters, with on-site work required Tuesday through Thursday.
What you’ll do (Role Expectations)
- Serve as a strategic advisor to the Americas Sales GTM leadership, translating business objectives into high-impact people strategies and programs
- Act as a trusted coach and counselor on complex employee relations matters, providing clear guidance to mitigate risk and strengthen leadership capability
- Translate people data into predictive insights, delivering proactive recommendations that drive organizational effectiveness and talent retention
- Orchestrate and own key P&C initiatives from concept to execution, ensuring alignment with the broader business strategy
- Master the dynamic between strategy and execution, seamlessly scaling the organization through pivotal company-wide programs and changes
Who You Are (Success Profile)
- You act like an owner. You operate with a high degree of autonomy, taking full accountability for your assigned workstreams and consistently delivering strategic outcomes balancing the need for context and scale
- You champion simplicity. You are a precise communicator and critical thinker who excels at distilling complex organizational opportunities into clear, actionable plans and transparent rationales.
- You think at scale. You seamlessly connect your daily initiatives to broader company goals, designing sustainable processes that support a rapidly evolving, high-growth GTM organization.
- You thrive in ambiguity. You comfortably navigate fluid situations, confidently predicting organizational needs and building structured paths forward where none exist.
- You are data-driven. You use advanced metrics and analytics to uncover deep organizational truths, moving past assumptions to provide high-impact input to senior leadership.
What We’re Looking for (Minimum Qualifications)
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- Deep experience in strategic HR business partnering within a fast-paced, high-growth global technology company
- Proven expertise in autonomously managing complex employee relations cases and coaching senior leaders through challenging situations
- Demonstrated ability to own and execute strategic, cross-functional HR programs with full accountability from design to delivery
- A strong background supporting fast-paced Sales or Go-To-Market organizations within a matrixed, global environment
What Will Make You Stand Out (Preferred Qualifications)
- Experience leveraging AI for HR, such as generating predictive workforce analytics or identifying opportunities for workflow automation
- A demonstrated ability to anticipate future organizational risks and deliver proactive, executive-ready strategies to address them
- An advanced degree (e.g., MBA, MHRM) or relevant certifications that complement your professional experience
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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