Jobs at Zscaler

Develop and deliver technical product presentations, gather customer requirements, lead product evaluations, configure solutions, and design test plans for successful customer outcomes. The role requires strong cybersecurity and networking expertise, including TCP/IP, DNS, routing, VPNs, and firewalls, plus the ability to use AI tools and generative AI to improve troubleshooting, solution design, automation, and customer problem-solving.

Leads the West, Rockies, and North Central SLED sales team, driving performance, coaching sales excellence, building successful teams, and managing territory planning, assessment, and resource allocation. The role requires extensive SLED software/SaaS leadership experience, enterprise security knowledge, and the ability to position AI-driven solutions and lead scalable organizational change.

Deliver technical product presentations, gather customer technical requirements, lead product evaluations and custom configurations, and design and guide evaluation test plans to achieve successful outcomes.

Lead design, implementation, and optimization of Google Workspace and Microsoft 365 in enterprise and FedRAMP environments. Drive AI collaboration platforms (Gemini, Claude), deploy MCP servers and Agent Executor frameworks, automate user/group provisioning, manage IAM/RBAC and Jump host security, support ConMon and FedRAMP audit readiness, and integrate collaboration tools like Zoom and Lucid.

Lead concurrent, complex public-sector customer deployments of Zscaler’s Zero Trust Exchange from kickoff through closure. Responsibilities include project planning, execution, governance, risk and issue management, milestone tracking, stakeholder communication, documentation, escalation resolution, and formal sign-off. The role coordinates cross-functional technical teams and customer stakeholders across Zero Trust, security tool migration, architecture assessment, and optimization programs.

Leads the US SLED Sales Engineering organization by recruiting and mentoring managers and technical contributors, owning the technical sales motion, scaling sales engineering processes, developing account strategies, and serving as a technical executive sponsor for strategic customers and partners. The role requires deep network security expertise, multi-line management experience, customer-facing leadership, AI fluency, and travel of up to 40%.

The Senior Technical Enablement Engineer develops global technical enablement programs, content, learning paths, labs, simulations, demos, proof-of-value processes, and architectural workshops. The role collaborates with Sales Engineering and Product Management to translate complex cybersecurity concepts into effective seller training and outcome-focused narratives. Responsibilities include managing multiple enablement projects, using AI-assisted content tools, refining technical assets, and supporting technical seller confidence and pipeline impact. The role requires cybersecurity sales engineering experience, strong presentation skills, AI fluency, and domestic and international travel as needed.

Leads and scales professional services delivery for public sector cybersecurity customers, managing consultants, project managers, resident engineers, deployments, capacity, utilization, margins, backlog, and services P&L. Serves as a senior escalation point for government customers and systems integrators while ensuring compliance with Zero Trust, FedRAMP, DoD, and CJIS requirements. Develops talent, partner enablement, AI-driven delivery practices, and service offerings across federal, defense, intelligence, and SLED markets.

Leads global customer advocacy through AI-powered innovation, strategic customer content, and third-party validation. Drives adoption and optimization of AI solutions, measures productivity and business impact, develops customer success stories for integrated campaigns, manages Gartner Peer Insights review programs, and supports analyst engagement and customer references. The role requires cross-functional collaboration across Sales, Marketing, and Customer Success, along with scalable processes, analytics, and operational execution.

Leads and develops a regional sales engineering team supporting Zscaler’s core and generative AI portfolio. The role includes recruiting, mentoring, scaling discovery and proof-of-concept processes, partnering with sales and customers on solution design, and driving value-based selling. Candidates need cybersecurity and networking expertise, sales or systems engineering experience, team leadership skills, AI fluency, and the ability to operate in a matrixed go-to-market environment.

Leads strategic enterprise engagements by delivering technical positioning, executive architecture workshops, competitive differentiation, and technical sales closure for Zero Trust and SASE solutions. Partners with Sales, Product, Engineering, Marketing, and Enablement to translate customer requirements into initiatives, accelerate go-to-market execution, and support complex security and network transformation opportunities.

Leads rapid-response corporate communications, reactive media outreach, partner communications, competitive share-of-voice analysis, and executive business reviews. Builds scalable communications programs, approval workflows, and measurement frameworks connecting media effectiveness to pipeline and revenue impact. Requires strong writing, analytical judgment, AI workflow adoption, and experience in PR or communications, preferably within B2B technology or cybersecurity.

Lead corporate communications and PR strategy focused on customer stories, cybersecurity research, and public sector initiatives. Build integrated content calendars, identify data-driven narratives, brief creative teams on visual assets, pitch stories to press and analysts, and develop market-facing communications. Partner across customer advocacy, sales, success, ThreatLabz, product, GTM, and design teams to translate complex technical research into accessible messaging and increase market visibility.

Represent security compliance with customers, map frameworks to Zscaler capabilities, create reusable playbooks, educate sales teams, and complete security questionnaires and assessments. Translate technical security and data-protection concepts into business and sales messaging while supporting frameworks including NIST, ISO 27001, DORA, GDPR, PCI, and HIPAA. The role requires customer-facing credibility, compliance expertise, security architecture knowledge, and the ability to leverage AI-driven workflows.

Drive enterprise customer acquisition and account growth for Zscaler’s AI Security products. Responsibilities include strategic prospecting, lead qualification, pipeline development, engaging CISOs and security leaders, conducting consultative sales cycles with Sales Engineers, closing deals, relaying customer insights to product and marketing teams, and representing the company at industry events.

Build and manage technology alliance partnerships across the Americas, accelerating partner-generated pipeline and regional revenue. Develop relationships with security, networking, cloud, and digital workplace practices; coordinate with internal sales, marketing, revenue operations, engineering, and partner teams; drive opportunities to closure; and increase partnership brand awareness. The role requires experience with GSI partners, complex solution sales, cybersecurity, and networking, along with willingness to travel.

Drive technical marketing for Zero Trust Branch and Digital Experience solutions through customer proof-of-value pilots, architectural demos, networking lab design, troubleshooting, technical collateral, and field enablement. Serve as the technical bridge between field teams and engineering while validating solutions, supporting enterprise evaluations, and improving post-sales time-to-value. The role requires deep networking, packet analysis, cloud networking, monitoring, and customer-facing technical expertise.

Sell and scope Zscaler Professional Services for enterprise and commercial customers. Partner with sales, solution engineering, architecture, delivery, customer success, and channel teams to develop proposals, Statements of Work, resource plans, training recommendations, and technical solutions. Own services bookings quotas and attach-rate targets while translating complex security and technology concepts into customer value and deployment outcomes.

Partner with sales teams to win strategic data security opportunities. Present technical solutions, gather customer requirements, lead product evaluations, configure solutions, and design evaluation test plans. The role requires extensive pre-sales experience, security and networking expertise, data protection and web technology knowledge, and collaboration across matrixed go-to-market and partner teams.

Leads Data Security product growth across the AMS region by driving sales strategy, supporting technical and commercial opportunities, enabling field teams, and translating customer insights into product strategy and roadmap improvements. The role covers competitive analysis, pricing, pipeline and churn analysis, customer escalations, deployment support, and data-driven business updates. It focuses on AI-powered data security products, including DLP, DSPM, and AI security solutions.