Jobs at Zscaler

Sell Zscaler cloud security solutions to commercial accounts in the Mountain West. Build C-suite relationships, develop long-term account strategies, collaborate cross-functionally, act as a trusted advisor, and use channel partnerships to drive net-new logo acquisition and meet sales targets.

Serve as a senior presales engineer for Zero Trust Exposure Management: deliver technical presentations, gather requirements, design evaluations and test plans, lead product evaluations and custom configurations, and guide customers to successful outcomes during complex sales cycles.

Partner with sales to design and present data security solutions, lead technical evaluations and custom configurations, gather customer requirements, and drive successful hands-on proof-of-concept and evaluation outcomes for the Data Security business line.

As a Staff Site Reliability Engineer, you'll oversee Zscaler production data center services, optimize code, and ensure cloud service availability and performance. Collaborate with cross-functional teams to improve processes and resolve escalated issues.

Lead design, implementation, and optimization of Google Workspace and Microsoft 365 in enterprise and FedRAMP environments. Drive AI collaboration platforms (Gemini, Claude), deploy MCP servers and Agent Executor frameworks, automate user/group provisioning, manage IAM/RBAC and Jump host security, support ConMon and FedRAMP audit readiness, and integrate collaboration tools like Zoom and Lucid.

Lead operational readiness for new product introductions: develop service readiness plans, training, knowledge base and processes; collaborate with product, engineering, and customer success; resolve operational and escalation issues; monitor KPIs and customer feedback to drive post-launch improvements.

This internship role focuses on SRE skills, requiring collaboration and problem-solving in dynamic environments for Zscaler's Zero Trust Exchange team.

Provide technical leadership for Zero Trust Browser solutions across the sales lifecycle. Lead customer briefings and technical workshops, articulate browser-layer security value, develop technical collateral and demo assets, and support proof-of-value tests, evaluations, and initial deployments to validate architecture, policy design, and operational fit.

Design and scale a reusable Customer Success AI platform: build foundational AI infrastructure (orchestration, memory, context, workflow engines), optimize model routing, observability, governance, and security, lead architecture and standards, mentor engineers, and partner cross-functionally to deliver enterprise-grade, multi-product AI capabilities.

Define vision, strategy, and roadmap for Customer Success AI products. Identify high-impact AI opportunities across workflows, manage products end-to-end from incubation to scale, partner cross-functionally, and drive adoption, measurement, and lifecycle optimization for AI-native employee productivity and operational intelligence.

Drive partner-facing technical pre-sales for Global Systems Integrators: demonstrate Zscaler use cases, run workshops and POVs, develop joint solution offers, onboard and enable partners, and advocate partner needs across sales, engineering, and product to close transformational cloud security deals.

As a Detection Engineer Intern, you will analyze telemetry, research coverage opportunities, improve workflows, and communicate threat findings effectively.

Lead product vision and strategy for security operations services, defining outcomes for managed investigation, response, threat hunting, and advisory services. Partner with customer security ops, product, and marketing teams to deliver AI-driven, automated features, represent Zscaler to customers, and drive measurable security outcomes and operational alignment.

Lead product marketing for Zscaler Private Access: define positioning and messaging, run go-to-market and launches, create full-funnel content, enable sales, and monitor market and AI/security trends to drive adoption and revenue.

Lead digital transformation and AI-powered support initiatives to improve case lifecycle, self-service adoption, and customer outcomes. Own knowledge management (KCS), process optimization (Lean/Six Sigma), enablement, COE programs, and cross-functional partnerships with Engineering, Product, and Operations. Analyze case trends and metrics to drive product, process, and digital support improvements and reduce resolution times.

Lead and mentor a team of Technical Success Managers to drive adoption, retention, and expansion of Zscaler's Zero Trust platform. Build executive relationships, resolve technical escalations, monitor KPIs (NPS, renewals, adoption), and collaborate cross-functionally to improve customer outcomes and drive growth.

As a Security Architect, you will build secure agent runtimes and systems, ensuring robust security capabilities in agentic AI solutions while conducting security evaluations.

Lead and scale an AI Security incubation team to drive technical GTM, recruit and mentor principal AI security specialists, build repeatable POVs and sales playbooks, advise C-level customers on secure AI deployments (RAG, agents, prompt workflows), and channel field insights into product and engineering roadmaps while supporting high-value deals.

Lead PR strategy and execution for the Aston Martin F1 partnership, generate press and social stories from data and brand moments, coordinate agencies and internal teams, build content calendars, manage media and influencer experiences, and develop data storytelling and public sector communications.

Lead and mentor a small IT security engineering team to deploy and operate enterprise-grade Zero Trust security across networks, endpoints, applications, and cloud. Drive Customer Zero initiatives, manage cross-functional security projects, optimize policies (SSL decryption, segmentation, access control), and serve as an internal subject-matter expert.