Earth Is Our Runway
Shield AI Logo

Shield AI

Sr Staff Product Support (R5912)

Posted An Hour Ago
Be an Early Applicant
In-Office
Dallas, TX
100K-150K Annually
Senior level
In-Office
Dallas, TX
100K-150K Annually
Senior level
Lead logistics and sustainment planning for autonomous aircraft programs across design, production, deployment, and field support. Manage maintenance task analysis, logistics control numbers, reliability and maintainability activities, supply support, spares planning, provisioning, repair coordination, and lifecycle sustainment documentation. Partner with engineering, manufacturing, supply chain, field operations, suppliers, and customers to improve readiness, ensure compliance, and support proposals and cost estimates.
The summary above was generated by AI
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

We are seeking an experienced Staff Product Support to support the design, development, integration, and fielding of a next-generation autonomous aircraft system. This role will lead the logistics planning, supply support, sustainment analysis, and lifecycle support activities across development, flight test, production, and operational sustainment.

The ideal candidate has strong experience supporting military or defense aviation programs and understands how logistics products, supportability analysis, maintenance planning, and supply chain execution contribute to mission availability and operational readiness. This position requires hands-on experience with Maintenance Task Analysis, Logistics Control Numbers, Reliability and Maintainability artifacts, and Supply Support planning and execution.

What you'll do:

  • Lead logistics and sustainment planning activities for a UAS program across design, production, deployment, and field support phases.
  • Develop, manage, and maintain integrated logistics support products, including maintenance concepts, support equipment design, provisioning inputs, spares planning, and sustainment documentation.
  • Perform and manage Maintenance Task Analysis to define preventive and corrective maintenance requirements, task frequencies, required tools, support equipment, skill levels, labor hours, and maintenance levels.
  • Develop and maintain Logistics Control Number structures to support provisioning, maintenance planning, technical documentation, configuration tracking, and sustainment data management.
  • Partner with engineering, program management, manufacturing, supply chain, field operations, and customer stakeholders to ensure logistics requirements are incorporated into system design and program execution.
  • Support Reliability and Maintainability activities, including Level of Repair Analysis, FMECA data analysis, maintainability assessments, corrective action planning, reliability growth inputs, and operational availability improvement initiatives.
  • Lead supply support activities, including spares analysis, provisioning, parts forecasting, inventory planning, reorder recommendations, repair pipeline coordination, sustainment risk identification, and obsolescence management.
  • Coordinate with suppliers, depots, repair vendors, and internal teams to ensure timely availability of parts, support equipment, and logistics resources.
  • Support proposal development, basis of estimate inputs, staffing plans, sustainment strategies, and logistics cost estimates for new and existing UAS programs.
  • Ensure logistics activities comply with applicable defense standards, contract requirements, export control requirements, and company processes.

Required qualifications:

  • Bachelor’s degree in logistics, engineering, supply chain, aviation maintenance, business, or a related field; equivalent military or defense logistics experience may be considered in lieu of degree.
  • 8+ years of experience supporting UAS or fighter aircraft logistics and sustainment
  • Demonstrated experience with Maintenance Task Analysis and development of maintenance planning data.
  • Expertise of Logistics Control Number structures and their use in provisioning, maintenance planning, and supportability analysis.
  • Experience with Reliability and Maintainability principles, including failure modes, maintainability drivers, reliability growth, availability metrics, and field performance analysis, and LORA development
  • Hands-on supply support experience, including spares planning, provisioning, inventory management, parts forecasting, repairables management, and sustainment execution.
  • Ability to interpret engineering drawings, bills of material, configuration data, maintenance data, and technical documentation.
  • Experience working cross-functionally with engineering, program management, supply chain, manufacturing, quality, field service, and customer teams.
  • Strong analytical, communication, and organizational skills with the ability to lead logistics efforts in a fast-paced program environment.

Preferred qualifications:

  • Proven experience with integrated product support elements, including product support management, supply support, support equipment, manpower and personnel, facilities, maintenance planning,
  • Experience with provisioning, sparing, or supportability tools such as PowerLOG-J, SLICwave, COMPASS, CASA, OPUS10, EAGLE, or similar systems.
  • Knowledge of MIL-STD-1388 legacy logistics concepts, GEIA-STD-0007, SAE TA-STD-0017, MIL-HDBK-502A, or related product support standards.
  • Experience developing logistics inputs for CDRLs, technical manuals, maintenance plans, provisioning data, sparing recommendations, or lifecycle sustainment plans.
  • Experience with ERP, PLM, or MRP systems such as SAP, Oracle, Costpoint, Teamcenter, Arena, Windchill, or similar platforms.
  • Active and current security clearance with ability to obtain SAP

#LI-JM1
#LD

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
 
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
 
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
 
###
 
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

Similar Jobs at Shield AI

An Hour Ago
In-Office
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Develop and maintain operational safety policies, risk assessments, safety cases, readiness documentation, and emergency response programs for autonomous aircraft operations. Support airworthiness, flight test, fielding, audits, investigations, corrective actions, safety metrics, and government engagements. The role works across engineering and operational teams, including flightline and test-site activities, and may require travel and non-standard hours.
Top Skills: Autonomous AircraftDcma 8210.1Faa Safety FrameworksIcao Safety FrameworksMil-Std-882Safety Management SystemsUas
Mid level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Oversee V-BAT production training, technician qualification, lean manufacturing initiatives, continuous improvement, and production analytics. Develop training programs, skills matrices, dashboards, and performance metrics while analyzing production capacity, quality, throughput, downtime, labor efficiency, and workforce readiness. Lead root-cause analysis, manufacturing council activities, and closed-loop improvements supporting safety, quality, delivery, cost efficiency, and production scalability.
Top Skills: 5SCognosLean ManufacturingMicrosoft AccessPalantirPower BIRoot-Cause AnalysisTableauVisual Management
An Hour Ago
In-Office
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Leads logistics and sustainment planning for autonomous aircraft programs across development, production, deployment, and field support. Manages maintenance task analysis, support equipment, provisioning, spares planning, supply support, logistics data, repair pipelines, and lifecycle sustainment. Coordinates with engineering, suppliers, depots, and cross-functional teams while ensuring compliance with defense standards, contracts, and export controls.
Top Skills: ArenaCostpointErpGeia-Std-0007Logistics Control NumbersLoraMaintenance Task AnalysisMil-Hdbk-502AMil-Std-1388MrpOraclePlmReliability And Maintainability AnalysisSae Ta-Std-0017SAPTeamcenterUasWindchill

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account