Sr. Sales Ops Advisor (GES Central)

Qualifications:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Business, Finance, or related field required. 
• A combination of education, training and experience may be considered in lieu of a degree.
• A minimum of 4 years' progressive experience in a related field required

Knowledge, Skills, and Abilities:

• Ability to build and maintain strong relationships both inside and outside the organization.
• Adaptable and flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations.
• Excellent communication skills.
• Strong organizational skills.
• Capability to multi-task and respond to change.
• Perform duties with accuracy and with strong degree of urgency.
• Ability to prioritize and perform work in a timely manner.
• Team Player.
• A passion for learning and continued education.
• Must understand and be able to articulate the WWT leadership initiatives.
• Ability to work independently and/or on a team with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Must be the subject matter expert concerning daily processes and procedures.
• Knowledge of program and contract specific budget and sales cycles.
• Proficient PC Skills (Microsoft Office Suite).
• Ability to effectively utilize WWT internal systems, tools and processes.
• Demonstrated leadership, communication and problem solving skills.
• Ability to travel as required meeting team and departmental goals.

Want to learn more about WWT? Check us out here:  https://www.wwt.com/about

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $65,600 to $82,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please email [email protected].

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Why WWT? 

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Brief Overview:

The Sr. Sales Ops Advisor role resides within the Sales Operations team and directly interacts with the WWT Account Management teams, authorized supply partners, end-user customers as well as other internal WWT Operational support teams. The primary focus is to be a direct point of contact responsible for providing day to day support for all quoting and order management activities within assigned accounts. This role requires an expert knowledge of key internal systems and processes, in-depth knowledge of our go-to-market strategy as well as partner facing applications and promotions that allow us to competitively source products and services.

The Sr. Sales Ops Advisor possesses the necessary subject matter expertise to engage in proactive customer and partner conversations regarding WWT's capabilities and IT offerings. In addition, the Sr. Sales Ops Advisor will be expected to take a proactive lead in building and maintaining a high-performance culture with all supporting teams, partners and customers resulting in the achievement of all financial targets. Detailed and timely communication is critical to the success of this role as well as the consistent execution of the responsibilities listed below.

Responsibilities Include:

• Establishes yourself as the primary point of contact within assigned accounts for all quoting and order management activities.
• Owns authority to define pricing on quotes for assigned accounts.
• Responds accurately to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details).
• Builds and maintains a strong working knowledge of assigned accounts.
• Builds and maintains a strong working knowledge of strategic OEM products and services.
• Mentors and trains new hires into the department on processes and monitor and measure performance through Key Performance Indicators.
• Utilizes in-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations.
• Possesses in-depth knowledge of WWT’s Go-To-Market Strategy and solution offerings.
• Participates in weekly ATC Strategy Meetings / Call (ATSM).
• Participates in all key account planning sessions as well as key customer and partner briefings.
• Validates that teams are accurately utilizing Direct and Indirect sources of supply.
• Provides approval authority in leveraging product promotions and rebate incentives.
• Spearheads training on the partner registration process.
• Recognizes and takes necessary action to upsell and or attach services to an existing opportunity.
• Provide detailed quote and order management reports to key stakeholders.