Sr Manager, Video on Demand - Software Development & Engineering

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for leading a team of Software Development Engineers in the planning and designing of software and web applications. Manages projects from design to testing, including new programs, enhancements and modifications. Collaborates with Quality Assurance team to conduct testing. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description

The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

About the Team:

The Video On Demand product is the most reliable, cost effective and flexible encoding platform to encode, QC (quality control), package and publish our VOD entertainment, VOD ads and Linear ads content. 

Our team also includes the SpEx (Sports Experiences) team, who uses AI and Machine Learning to autogenerate clips and highlights, a key component to boosting engagement as part of our Global Sports vision.

We support Sky (UK, Italy and Germany), VideoTron, Cox, Shaw, Rogers, Peacock and Comcast by focusing on stability, quality and reliability to enhance the customer experience by leveraging our scale, technical leadership, and operational experience.

Core Values:

• Transparency
• Continuously improving
• Integrity (doing what we say we will do)
• Curiosity 
• Soultion Driven
• Being kind
• Supporting, celebrating and advocating for others
• Have fun!

Responsibilities:  

• Oversees the planning and designing of software and web applications, including new programs, enhancements and modifications.
• Provides guidance to the Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams.
• Directs implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases.
• Manages all the deliverables to ensure adherence to deadlines, specifications and budgets. Implements performance metrics and prepares period reports and/or proposals. Monitors and tracks project progress and reports findings to leadership team.
• Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products.
• Provides leadership and direction to department personnel from lower-level managers to non-exempt employees.
• Manages cross-project communications.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills & Experience We’re Looking For:

• Agile Leadership & Program Management
  • Expertise in Agile methodologies and frameworks.
  • Proven ability to lead portfolio, program, and project management efforts across matrixed organizations.
• Engineering & Technical Acumen
  • Strong background in software development and engineering principles.
  • Ability to guide technical teams and influence architectural decisions.
• Team Leadership & Development
  • Demonstrated experience managing and scaling engineering teams.
  • Skilled in team building, cross-training, and fostering collaboration.
• Mentorship & Coaching
  • Track record of mentoring team members through clear goal setting and regular feedback.
  • Creates opportunities for skill development and career growth.
• Emotional Intelligence & Culture Building
  • Self-aware and empathetic leader who builds trust and psychological safety.
  • Promotes a supportive, inclusive, and high-performing team culture.
• Conflict Resolution & Consensus Building
  • Adept at navigating team dynamics and resolving conflicts constructively.
  • Facilitates consensus and encourages open communication.
• Communication & Stakeholder Engagement
  • Excellent communicator with the ability to translate technical concepts for non-technical audiences.
  • Skilled in presenting timelines, risks, and updates to stakeholders at all levels.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Job Profile: Manager 2, Software Development & Engineering

Skills

Communication, Leadership, Program Management, Software Development

Compensation

Primary Location Pay Range: $160,592.26 - $240,888.38

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.