Sr. HR Business Partner

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

As a Sr. HR Business Partner, you will be our Ohio facility's dedicated HR rep for employees and front-line managers. You will still have the partnership of our corporate HR department, including L&D, Total Rewards & Recruiting to support you with any strategic projects related to your worksite. You will be a key stakeholder in building something from the ground up and have a tremendous impact as Hims/Hers grows. This role is based in New Albany, OH, and will report to the Director of HRBP.

This position is located in New Albany, OH. You must work onsite Monday-Friday.

The shift is 9:00am -5:00pm EST

• Work closely with front-line managers to improve leadership capabilities, performance concerns, recognition, and overall engagement.

• Assist employees and managers through HR policy guidance and interpretation.

• Ability to collaborate with various stakeholders, including headquarters OPs & HR leadership

• Manage and resolve complex employee relations issues in partnership with internal legal. Conducts effective, thorough, and objective investigations on time.

• Analyzes data and metrics in partnership with leaders and stakeholders to develop thoughtful solutions, programs, and policies

• Work closely with front-line leaders to build morale and increase productivity and retention. Function as a champion of the onsite culture and employee experience

• Create synergy & implement HR processes that allow for cohesion between our fulfillment and pharmacy populations.

• Be a bridge between employees and management to reduce barriers to communication.

• Take feedback from the employees and advise management on improving HR Practices and resolving employee issues.

• Act as a single point of contact for the employees and management.

• Bachelor's degree in HR or other business-related field

• 10+ years of HR work experience, preferably in a Fulfillment/Pharmacy with a non-exempt population

• 2+ years of experience with employee relations

• Must have experience working with a workforce of between 400+ employees

• Exceptional communication and problem-solving skills

• Excellent interpersonal and relationship management strengths when working with different levels of management

• Must be comfortable with a high volume due to the mixed population of exempt & non-exempt staff

• Deep understanding of local labor laws or experience working with in-house counsel

• Experience with the following Lattice, Paylocity & HR Acuity is a plus

• Master’s degree is preferred

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.