Sr Engineering Manager, Infrastructure SRE

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.

• Build and lead a high-performing, distributed Infrastructure SRE team
• Contribute directly to IaC automation and reliability efforts that help us scale safely
• Drive execution with ownership and accountability for platform reliability
• Develop and mentor team members, creating growth opportunities
• Champion a customer-first mindset for both external and internal stakeholders
• Implement SRE best practices that make sense for Kentik’s unique environment
• Support incident management, including on-call rotations and postmortem processes
• Partner with other engineering leaders to ensure seamless operations through the development of collaborative reliability initiatives
• Foster data-driven decision making and measurable outcomes
• Develop effective engagement models with product engineering teams as your primary stakeholders
• Contribute to maturing our SRE practices and governance as we scale

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 6+ years of SRE/DevOps experience, with at least 3 years of managing engineering teams
• Strong hands-on technical expertise with infrastructure technologies including:
  • Network fundamentals and web-based protocols (HTTPS, TCP/IP, DNS)
  • API design patterns and microservice architectures
  • Message brokers (e.g., Kafka)
  • Databases (e.g., MySQL, PostgreSQL, Redis)
  • Observability stacks (e.g., VictoriaMetrics, Grafana, ELK)
  • Workload orchestration systems (e.g., Nomad)
  • Configuration management and IaC tools (e.g., Puppet, Ansible, Terraform)
  • CI/CD pipelines and deployment automation (e.g., Jenkins, GitHub Actions)
  • Cloud Service Providers (e.g., AWS, GCP, Azure)
• Proven ability to write code and contribute to automation efforts for scalable systems
• Demonstrated ownership and bias for execution in critical infrastructure environments
• Strong customer orientation and stakeholder engagement
• Experience implementing SLO frameworks and reliability practices
• Proven incident management leadership and best-practice implementation
• Excellent communication and influence skills

Nice to haves:

• Experience in hybrid infrastructure environments
• Background in scaling up high availability complex systems
• Familiarity with network observability and intelligence
• Data-driven approach to decision making, including capacity management and infrastructure efficiency
• Experience leading teams through organizational change
  

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $221,000 - $299,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. 

We don’t look for individuals who fit the culture, but those who will continue to add to the culture.
We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. 

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to [email protected].

Come as you are!
You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.

#li-remote