Sr. Brand & Creative Operations Manager

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About the Role:

We are seeking an organized and strategic Sr. Brand & Creative Operations Manager to join our dynamic Brand & Creative team, which is responsible for the development of all marketing creative assets across the organization, as well as the creation of upper funnel brand campaigns. You will provide operating mechanic leadership for the Brand & Creative org, with a specific focus on streamlining operations, increasing efficiencies, managing the Brand & Creative budget, onboarding contractors and vendors, and building processes and new ways-of-working in order to improve Brand & Creative output. The role demands great strategic thinking, flawless execution, bold innovation, passion, and optimism. The ideal candidate has experience in leading creative operations in-house at brands, as well as at agencies. This is an exciting opportunity for a highly engaged, strategic, and organized manager, who loves building world-class creative and empowering dynamic creative teams.

What You’ll Do:

Brand & Creative Operating Model Management 

• Lead the development and implementation of Brand & Creative processes, in close partnership with the Brand Lead, Creative PM org, and the Creative Directors. 

• Manage the rollout of a centralized project management software for the Creative organization. 

• Manage org-level project tracking and allocation of Creative resources. 

Budget Management 

• Lead the development of an efficient budget forecasting and management process, along with tracking of individual campaign budgets.

• Responsible for daily tracking of invoices, onboarding of vendors, and working with the Marketing Operations and Finance team to balance the Brand & Creative budget. 

Vendor & Contractor Onboarding 

• Build a portfolio of vendors and contractors to support the Brand & Creative teams

• Lead the onboarding process for vendors and contractors, utilizing our internal procurement system, Gatekeeper.

Team Culture Enablement 

• Support Brand & Creative leadership in team and talent development opportunities, morale building events and experiences, and daily team management best practices. 

What We’re Looking For:

• BS degree in marketing or related degree or the equivalent in years of experience.

• 8+ years of Creative Operations experience, ideally within a Brand & Creative organization within a direct-to-consumer brand. 

• Excellent cross-functional collaboration skills and creative enablement. 

• A solid understanding of how creativity can achieve business objectives while still meeting and encouraging brand standards for aesthetic and communication quality.

• Strong analytical ability and clear and effective written, verbal, and visual communication skills.

• Optimism and excitement for your work, a love for the next big challenge, and a passion for business impact.

• Proficient in Asana, Google Suite, and Figma. Familiarity with Gatekeeper & Tipalti is a nice-to-have.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

New York Office:

Santa Monica Office:

Other Office Locations:

GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [email protected].

We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or [email protected] addresses.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.