What you'll do:
- Lead a roster of accounts, operating as a “small business owner” to grow clients’ business
- Become an expert and advocate of The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies
- Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives
- Develop and cultivate relationships with agency clients as a consultant to their business
- Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry
- Lead, not just manage tasks; build multiple step plans and execute to move grow accounts.
- Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform
- Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates
Who you are:
- Bachelor’s Degree from a four-year university preferred
- At least 5 years of client-facing experience required
- Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment
- Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions
- Effective time management skills – ability to prioritize and meet deadlines.
- Ability to independently learn and self-develop.
- Expertise in working online advertising or a SAAS platform, ideally a DSP, is strongly preferred
- Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups
- Past experience in mentorship roles either personally or professionally preferred
- Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations
#LI-BM1
CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.
The Trade Desk also offers a competitive benefits package. Click here to learn more.
Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave
As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at [email protected]
You can also contact us using the same email address if you have a disability and need assistance to access our Company website.
When contacting us, please provide your contact information and specify the nature of your accessibility issue.
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The Trade Desk Denver, Colorado, USA Office
Our Denver office is in the heart of LoDo, adjacent to Union Station transit options and the 16th Street mall.
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