Manages and expands strategic customer relationships, achieves sales quotas, develops account and pursuit strategies, and coordinates internal resources to meet customer objectives. Leads account planning, identifies customer needs, wins orders, builds pipeline, and drives profitable growth. The role requires process automation sales experience, strong business acumen, communication skills, and the ability to influence stakeholders across the organization.
The Senior Account Manager –maintains and expands relationships with strategically important customers. This role is responsible for achieving strategic account objectives and sales quotas while representing the company’s full range of products and services to assigned customers. The Senior Account Manager leads the customer account-planning cycle and ensures that customer needs and expectations are effectively met.
The successful candidate demonstrates a genuine interest in solving business challenges by asking proactive questions, communicating clearly, and collaborating effectively with internal and external stakeholders to grow the business. This role also requires a strong understanding of competitors and customers, initiative to learn, and a commitment to continuously improving company processes.
Responsibilities- Establish productive, professional relationships with key personnel within assigned customer accounts, with a primary focus on three to four accounts and the development of detailed account plans.
- Coordinate the involvement of company personnel, including support, Customer Support Managers, Greenfield global team, service, and management resources—to meet account-performance objectives and customer expectations.
- Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts by winning orders.
- Lead Greenfield strategic pursuits within the assigned territory, including defining the winning strategy, creating pursuit-specific influence maps, and developing a winning commercial strategy.
- Lead a joint company and strategic-account planning process that establishes mutual performance objectives, financial targets, and critical milestones for one- and three-year periods.
- Proactively assess, clarify, and validate customer needs on an ongoing basis.
- Respond productively to change and perform other duties as required.
- Follow all company safety policies and procedures.
Qualifications
MUST HAVE
- 5+ years of account management, or business development experience
- 3+ years of sales experience in process automation
- Proven track record of territory pipeline and growth
WE VALUE
- The desire and ability to act entrepreneurially
- Bachelor's degree
- Experience in guest room automation/energy management
- Strong pre-existing relationships in the hospitality segment
- Strong technical skills combined with excellent business acumen
- Excellent collaboration and communication skills
- An ability to take initiative and work with limited direction
- An ability to influence across a broader organization
- The desire and ability to act entrepreneurially
- Salesforce experience
- Experience generating a pipeline of business to increase revenue, performance and profitability
- The salary range for this position is $116,000.0- $144,00.00 This position is INCENTIVE eligible. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
- The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates 11/9/2026.
- In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
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