Special Operations Community Resource Coordinator (CRC) (JSOC, Fort Bragg, NC)

Special Operations Community Resource Coordinator  

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The Special Operations Community Resource Coordinator (CRC) is responsible for comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to resiliency of the assigned unit’s force and families. The CRC shall organize and oversee peer support networks for their assigned commands, recruit active duty and family member peer support counselors, and ensure participating peer support counselors are vetted and trained according to USSOCOM CRC standards. 

The CRC is responsible for collecting and reporting data for the purposes of formative and outcome evaluations of peer support programs and other community-based support programs. This data includes but is not limited to focus group and/or unit meetings convened by leadership, POTFF Family Resilience Program evaluation results, and trend information from POTFF Psychologists, Chaplains, Ombudsmen, or Family Readiness Group (FRG) staff. 

CRCs must have extensive knowledge of DoD resources, such as the Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line.  The CRC will lead and/or assist in the coordination and/or development of official processes, functions, and networking opportunities for subpopulations served. 

Essential Duties & Responsibilities: 

• Establish, maintain, and report activity of peer counseling networks for supported unit’s Service members and family member spouses. 

• Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required 

• Conduct and/or contribute to Family Orientation, Information, Outreach and Referrals; 

• Conduct and/or contribute to Pre- and Post-deployment Preparation, Reintegration, and Decompression 

• Conduct and/or contribute to Family Relational Enhancement activities 

• Conduct and/or contribute to unit level career transition programs for military members and spouses 

• Conduct and/or contribute to Social/Family and Psychological Program implementation to include suicide prevention and cognitive agility training; Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources; 

• Assist with development of standard operating procedures and service provision protocols 

• Serve as Commander’s liaison for matters related to community and family support 

• Communicate on behalf of the Command utilizing a variety of media/social media 

• Maintain awareness of emergency response protocols. 

• Identify and document program/service needs and evaluation data. 

• Develop needs-based programming to service-specific demographic groups and geographic locations. 

Required Education/Experience/Skills/Training:  

• This position requires US Citizenship. 

• All POTFF positions require a DoD Secret or Top Secret Clearance or the ability to obtain one. 

• The contractor shall possess a bachelor’s degree in education, human/social services or related field or four years’ experience, to include experience as a volunteer, in providing social service education, or work/family life consultation or coordination services.   

• The contractor shall have, or be willing to receive, specialized training on peer support counseling, community resources and referrals and suicide prevention.  

• The contractor shall remain current on their knowledge of best practices and developments in areas of peer support counseling and suicide prevention, and will keep abreast of DoD, Services and community sponsored resources intended to promote the wellbeing of service members and their families. 

Standard Company Requirements:  

• Must comply with Safety, Health and Environmental plan, policies and procedures.  

• Must comply with the Quality Assurance plan, policies and procedures.  

• Must maintain regular and acceptable attendance.  

• Responsible for completing all required training.  

• Perform other assignments and duties, as required.  

Desired Education/Experience/Skills/Training:  

• Prior military and/or SOF experience highly desired.