Quantix, Inc. Jobs

Software Operations Manager

Quantix, Inc.

Software Operations Manager

Reposted 26 Days Ago

Be an Early Applicant

In-Office

Greenwood Village, CO, USA

Mid level

In-Office

Greenwood Village, CO, USA

Mid level

The Software Operations Manager will identify portal functionalities, track customer support issues, coordinate resolutions, and document supporting processes.

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Company Description

Since 2002, Quantix HealthTech has successfully delivered IT resources and solutions to companies while building a solid reputation for integrity and consistent quality. Quantix HealthTech serves the specific needs of the healthcare industry and is recognized as one of Denver's fastest growing Healthcare IT services organizations. Quantix HealthTech was recently featured in US News and World Report and Forbes.

Job Description

Job Title: Software Operations Manager
Location: Greenwood Village, CO
Type: Contract to Hire
Length: 6 months
Job Description: Company located in Greenwood Village, CO has an immediate need for a Software Operations Manager for a contract to hire position. This position reports to the Sr. Director of Experience Design. Seeking candidate to Identify and understand how each portal works and the lifecycle of how they support customers, track and report on usage, issues, and resolution for each web portal, understand and coordinate issue resolution through internal or external support teams, learn and document all systems and support processes associated with each portal and track and drive to resolution operational logistics. No direct reports.
Required Skills:
1) Technology, specifically software
2) Web, mobile and or SaaS.
3) Problem Solving, troubleshooting, and triage
4) Analytics and reporting

Qualifications

Required Skills:
1) Technology, specifically software
2) Web, mobile and or SaaS.
3) Problem Solving, troubleshooting, and triage
4) Analytics and reporting

Additional Information

All your information will be kept confidential according to EEO guidelines. If your interested, send a copy of your resume at henriquez@quantixinc. com or reach me at 303-557-4014.

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