Software Engineering Manager, Cloud Engineering

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Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for everyone. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this role:

Mozilla seeks a Software Engineering Manager, as part of the Cloud Engineering organization. You’ll drive big improvements to our internal developer platform supporting agentic and human-driven workloads, including some of these areas:

• Manage and optimize Mozilla’s cloud and agentic infrastructure costs (i.e. FinOps).
• Uplevel service health at Mozilla by setting the standard for how Observability is used, and making it easy for teams to follow that standard.
• Implementing security improvements in partnership with Product Security (e.g., CNAPP, WAF).
• Supporting the infrastructure behind AI use cases for developers in Mozilla.
• Build upon our Incident management program, including auto-remediation and follow-ups.
• K8S fundamentals including networking and BC/DR for teams running on our platform.
• Improve our CI/CD system centered around tools like GitHub Actions and ArgoCD.
• Enable service teams, and their agents, to own their operational excellence.

What you’ll do:

• Lead and grow a high-performing engineering team focused on automation, self serve tooling, and data driven delivery engineering. 
• Lead design, architecture for MozCloud Platform services to establish and improve upon repeatable patterns.
• Manage the roadmaps across the multiple focus areas of your team, in alignment with organizational strategy.
• Drive cross-functional collaboration to achieve project milestones across the components of the infrastructure platform you own.
• Champion operational excellence, innovation, and scalable user-centric and/or agent-centric solutions.
• Ensure high standards for security, compliance, reliability, and usability.

• Hands-on experience leading an organization through the transition to agentic software development
• 10+ years software engineering experience, including at least 5 years of team management.
• Track record leading large-scale organizational and technical transformations anchored around Cloud Native platform and services.
• Deep expertise in K8s containerized production infrastructure frameworks and tooling including Kubernetes, Terraform, Helm charts, Prometheus, Grafana, IAM, IdP, WAF, Gateway API and related tooling.
• Proficient with multiple cloud platforms, particularly GCP.
• Strong leadership and communication skills, adept at aligning technical initiatives with strategic user and organizational objectives.
• Self-starter who thrives in ambiguity.
• Curiosity and interest in learning new things
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

• Knowledge of cloud security principles
• Open source software involvement

What you’ll get:

• Generous performance-based bonus plans to all regular employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

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Req ID: R3298