Senior/Software Engineer, Platforms & Productivity

Available Locations: Lisbon, London, Denver, DC, Atlanta, Austin
About the Department
Cloudflare's Engineering Team builds and runs the software that handles large amounts of requests on the Internet today. We also build and run the internal tools and platforms that run that software. Individual engineering teams are typically responsible for large areas with considerable impact, and able to execute autonomously within that space to deliver value to their customers - be they internal or external.
Many of Cloudflare's critical internal services run on Kubernetes. These services include those responsible for Cloudflare's control plane and APIs, data analytics and other internal tools used to manage our global network. These Kubernetes platforms are purpose-built from the ground up and run on bare metal Linux in different regions around the world. The scale we work at involves tens of thousands of containers and terabits per second of network traffic. The team takes pride in knowing this platform helps run parts of the global Internet.
About the team and the role
The Engineering Platform and Productivity team has a charter to build a self-service, resilient, and scalable platform using a combination of Open Source projects, intellectual property, and internal infrastructure. The charter includes to build tools and services that help easily integrate a base set of capabilities into Cloudflare's products. These services have cross cutting concerns that 100s of fellow engineers use as the building blocks at Cloudflare. The team also writes services that is redundant for each product development team to build and that serve high volumes of requests every day.
As an engineer in the Engineering Productivity and Platforms organization, you'll be building and managing tools to help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a reliable, yet flexible, platform to help product teams release new software efficiently and safely. The role includes both software engineering and DevOps operational responsibilities. The ideal candidate will care deeply about providing other engineers with an excellent development experience.
What you'll do

• Design and build scalable and resilient systems that can keep up with company growth
• Design and build developer productivity tooling
• Harden the platform against security threats and resource contention issues
• Improve our GitOps systems and practices
• Improve the efficiency of managing resources such as CPU, bandwidth and storage
• Work with app teams to understand their potential challenges and help them choose the best way to architect their systems
• Drive initiatives that make our engineers happier and more productive.
• Help respond and prevent incidents impacting core platforms

Desirable skills, knowledge and experience

• Ability to work with codebases in Bash, TypeScript and Go
• Excellent debugging skills in a Linux environment
• Source control experience including branching, merging and rebasing
• Experience managing and deploying onto production Kubernetes or similar orchestration platforms
• The ability to break down complex problems into smaller pieces, provide options, talk through trade-offs and drive the effort to solve the problem

Bonus Points

• Experience operating Kubernetes on-premise at scale in capacities including SRE, systems design or architecture
• Providing guidance and building platforms across multiple zones and regions as foundation for other teams to build distributed highly-available applications
• Worked in a platform engineering team/ engineering productivity team in the past.