SMB & Mid-Market Account Manager

If you enjoy building and cultivating relationships with current customers and are able to proactively manage multi-state geographic territory, then you're who we're looking for to grow our team! With uncapped earning potential, the  SMB & Mid-Market Account Manager will be part of our dynamic sales organization, responsible for maintaining and growing existing clients. You will identify expansion and cross-sell opportunities within our existing customer base. As a new Account Manager, you'll receive training and development with tremendous opportunity for advancement for top performers! You will report into the Divisional Vice President of Sales and it will be a fully remote position. 

What will you do? 

• Create strategic, long-term relationships with customers in your territory. 

• Nurture and expand the company's relationship with customer accounts in your defined territory. 

• Develop and execute sales plans and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities. 

• Develop and manage sales pipeline to consistently meet or exceed monthly, quarterly, and annual revenue quotas. 

• Conduct heavy prospecting of customers (phone, email, marketing campaigns, referrals, etc.) and coordinate with marketing and account development representatives to qualify and identify leads. 

• Coordinate initial product discoveries and demonstrations via Microsoft Teams. 

• Coordinate resources throughout the sales cycle including product support, professional services, and solution engineering. 

• Consult with and present value propositions to key clients and senior-level executives to negotiate and close deals. 

• Manage and track customer information and provide regular reporting of pipeline and forecasts in Salesforce.com and Gong. 

• Remain highly knowledgeable of company products and target industries to facilitate sales efforts. 

• Practice effective, excellent written and oral communication with management, customers, and support staff. 

• Participate in team building and company-growth activities including strategy development, product training, marketing efforts, sales enablement, and customer care 

Qualifications 

• 2+ years of experience in selling B2B software solutions. 

• Previous account management experience. 

• Ability to thrive in a fast-paced, constantly changing environment. 

• Disciplined approach to daily activity planning, goal setting, and quota attainment. 

• Excellent written and verbal communication skills, including cold calls, proposal preparation, presentations, and negotiation. 

• Must have energy, drive, commitment, and passion.