The Service Release Engineer at GM Defense manages service parts during design changes, ensuring readiness for defense vehicles through detailed analyses and inter-department collaboration.
Description
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Milford, Michigan three times per week, at minimum.
The Role
GM Defense (GMD) is a dynamic and exciting growth opportunity within General Motors! Within GMD, the Integrated Product Support (IPS) organization is responsible for providing aftersales support to our defense industry customers to ensure customer satisfaction and business growth. As part of the IPS organization, the Service and Sustainment Engineering Operations team has responsibility for the service deliverable readiness of every GMD vehicle globally. Part of this readiness includes Design Change Release (DCR) analyses, part number management and service part releases. The Service Parts Engineer position plays a key role in ensuring the quality of these deliverables.
The selected candidate will be responsible for leading all activities related to service parts management during the design execution and part change request processes. This person will participate in program/product engineering meetings representing service to advocate for sustainment service part deliverable awareness.. The Service Parts Engineer is expected to adhere to all International Traffic in Arms Regulations (ITAR).
What You'll Do
Additional Description
Your Skills & Abilities (Required Qualifications)
What Will Give You A Competitive Edge (Preferred Qualifications)
This job may be eligible for relocation benefits.
This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level.
The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee).
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
#LI-JG2
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Milford, Michigan three times per week, at minimum.
The Role
GM Defense (GMD) is a dynamic and exciting growth opportunity within General Motors! Within GMD, the Integrated Product Support (IPS) organization is responsible for providing aftersales support to our defense industry customers to ensure customer satisfaction and business growth. As part of the IPS organization, the Service and Sustainment Engineering Operations team has responsibility for the service deliverable readiness of every GMD vehicle globally. Part of this readiness includes Design Change Release (DCR) analyses, part number management and service part releases. The Service Parts Engineer position plays a key role in ensuring the quality of these deliverables.
The selected candidate will be responsible for leading all activities related to service parts management during the design execution and part change request processes. This person will participate in program/product engineering meetings representing service to advocate for sustainment service part deliverable awareness.. The Service Parts Engineer is expected to adhere to all International Traffic in Arms Regulations (ITAR).
What You'll Do
- Responsible for GM Defense's activity related to all deliverables (listed above.)
- Responsible for all GMD programs and GMD customer variants.
- Defense Change Release (DCR) Analysis - Comprehend GMD Part Number (PN) changes as well as GM commercial part number changes and the impacts to GMD
- Maintenance of the Provisioning Parts list (PPL) also known as the Service Bill of Materials (BOM) and determining PN serviceability
- Provide service inputs to the Master Parts List (MPL)
- Identify and track PN breakpoints and the impact to the IPS log products and supply chain
- Support PN questions from the field
- Author DCR for service part number changes
- Lead service part release in GM commercial systems
- Work with suppliers as needed
Additional Description
Your Skills & Abilities (Required Qualifications)
- Bachelor's Degree in a technical field or equivalent experience
- 5+ years of work experience
- Ability to work cross functionally to surface and resolve issues
- Passion for understanding the customer needs and delivering an exceptional product
- Experience in partnering with Engineering towards a common goal
- Comfort learning new tools and technology concepts quickly
- Ability to manage multiple priorities, projects, and demanding time frames
- Ability to obtain a DoD Common Access Card (CAC)
- Candidate must either be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization.
- Eligible to obtain Secret U.S. Security Clearance after hire.
What Will Give You A Competitive Edge (Preferred Qualifications)
- Experience with GM LLC SEO functions (Customer Care & Aftersales and Product Engineering)
- Understanding of GM Program Management and the Global Vehicle Development Process (GVDP)
- Understanding of Department of Defense and commercial vehicle products and related service/log requirements
- Experience working with US Army, TACOM, and other DoD functions
- Understanding of DoD and/or other government/military program management structures and the standards that drive them
This job may be eligible for relocation benefits.
This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level.
The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee).
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
#LI-JG2
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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