Lead and support strategic account management: maintain revenue projections and CRM records, review CRM compliance and presales artifacts, reconcile engineering burn and delivery expectations, track customer satisfaction, identify process gaps, and negotiate and execute MSAs and SOWs.
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.
- You will support the Account Management organization by
- Creation and maintenance of Revenue Projection sheet, add new opportunities to CRM tool (Salesforce) and keep it updated, track and maintain all activities on CRM and/or InSight (SAM project)
- Review of Weekly CRM Compliance and file RCA for Issues
- Review Comments on PreSales/Account Management artifacts - proposals, contracts, etc.
- Review of CRM projections daily/weekly with Executive Management
- Reconciliation with Engineering organization of expectation of burn on weekly or as-needed basis (whichever is more frequent)
- Review effectiveness of Engineering organization in their ability to meet customer expectations
- Identify gaps in customer’s process that prevent effective Delivery Measure and Track customer satisfaction at a project and account level
- Negotiate and execute Master Services Agreements and/or SOWs with customer
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
