Senior Vice President, Enterprise Operational Excellence, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Enterprise Operational Excellence Department

Enterprise Operational Excellence exists to ensure that Vantage operates as a reliable, scalable system as the company expands across regions, designs, and data center vintages. The department is accountable for defining enterprise operating standards, strengthening technical readiness, reducing systemic risk, and embedding disciplined execution across the North America portfolio.

This organization is intentionally distinct from day‑to‑day Operations. While Operations focuses on running the business, Enterprise Operational Excellence is responsible for improving and enabling the business—owning standards, governance, readiness expectations, and independent validation that allow Operations to perform at scale with confidence.

The organization provides the operating foundations, accountability mechanisms, and enterprise perspective required to move from reactive response to resilient, repeatable performance while preserving operational speed.

Position Overview

This position is a hybrid position based in Denver, CO or Remote.   

The Senior Vice President, Enterprise Operational Excellence, North America is an enterprise executive accountable for how Vantage operates as a system across the North America region. This leader establishes the operating model, governance, and accountability required to scale reliably across designs and data center vintages.

The role deliberately separates running the business from improving and enabling the business, ensuring operational speed is preserved while systemic risk is reduced. The SVP defines enterprise standards, technical readiness expectations, and improvement mechanisms, and holds leaders accountable for outcomes.

This role is not designed to manage day‑to‑day operations. It exists to own the operating model, ensure disciplined execution against it, and embed a culture of proactive ownership, initiative, and accountability across the enterprise.

Essential Job Functions and Duties

Enterprise Operating Model Ownership

• Own and steward a clear Improve & Enable operating model across the enterprise.

• Define decision rights, escalation paths, and accountability boundaries across Operations, Reliability Engineering, and enablement functions.

• Ensure the operating model remains durable, scalable, and fit for purpose as the business grows.

Reliability, Risk, and Systemic Improvement

• Establish enterprise standards for operational reliability, readiness, and risk management.

• Eliminate repeat failure modes through disciplined root cause analysis, action effectiveness tracking, and fleet‑level learning.

• Own the enterprise risk register and risk‑acceptance frameworks, ensuring material risks are visible, governed, and mitigated.

• Define and track enterprise reliability outcomes, including repeat events, change failure rate, and recovery performance.

Operational Readiness & Governance

• Set and enforce enterprise technical readiness expectations and clear go/no‑go criteria for site turnover and readiness for service (RFS).

• Ensure consistent application of QA/QC and readiness validation across regions and build programs.

• Maintain independent authority to challenge execution decisions when long‑term reliability or customer outcomes are at risk.

Audit, Assurance & Continuous Improvement

• Lead independent audit and assurance capabilities to objectively assess whether defined standards are implemented and sustained.

• Ensure findings result in meaningful enterprise improvements rather than localized fixes.

• Use data, audits, and operational outcomes to continuously refine standards, processes, and governance.

Executive People Leadership

• Build and lead senior leadership teams across Reliability Engineering, QA/QC, Independent Audit, Automation, and Enterprise Process Ownership.

• Set clear expectations for initiative, ownership, and enterprise‑first decision‑making among leaders.

• Develop leaders who operate effectively in matrixed environments and hold themselves and others accountable for outcomes.

• Shape culture through clear expectations, role modeling, and consequences—reducing reliance on individual heroics.

Enterprise Partnership & Influence

• Partner closely with the COO, SVP Operations, and regional Operations leaders as an enterprise thought partner.

• Influence across functions without reliance on reporting structure alone.

• Represent enterprise operational integrity in executive forums and critical decision discussions.

Additional Duties as assigned by Management.

Job Requirements

• 15+ years of executive leadership experience in large‑scale operations, reliability engineering, or operational excellence environments.

• Demonstrated success owning and scaling enterprise operating models across complex, geographically distributed organizations.

• Deep expertise in reliability engineering, quality systems, risk governance, and operational readiness.

• Proven ability to lead through influence, establish accountability, and drive enterprise change without direct operational control.

• Experience building and leading senior leadership teams in high‑growth, high‑complexity environments.

• Travel required is expected to be up to 50% but may increase over time as the business evolves

Physical activities and requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $320,000-$340,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.