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JOB SUMMARY
The GraphQL API team at Marriott believes they can improve the digital experience of millions of guests around the globe. They also believe they can improve the engineering experience for their team and other Marriott associates. We believe we can do that by challenging the status quo to find the best ways possible to deliver and enjoy a digital experience.
We are seeking a highly engaged and motivated JavaScript Engineer who is passionate about continuously improving their skills and learning new technologies. The ideal candidate will have a strong JavaScript/TypeScript background and possess exceptional communication skills.
In this role you will function as a technical expert and lead engineer within the GraphQL team. You will perform research, analysis, design and development on an emerging GraphQL API platform. You will be responsible for interacting with consuming digital teams (web, mobile etc) as well as domain API teams. This role acts as a bridge between the two and requires strong communication skills.
To be successful in this role the person will have to be able to shuffle and prioritize multiple initiatives. It is common that you will be engaging with multiple teams from different areas and providing technical solutions to the challenges they bring to the table.
If you feel you are up for the challenge, then please see further details below…
CANDIDATE PROFILE
Education and Experience
Required:
- Self-motivated and results-driven, with a passion for learning and growth
- Strong verbal and written communication skills
- JavaScript and TypeScript as your primary development language
- Experience with modern front-end or back-end web technologies and frameworks.
- Strong technical leader with proven ability to lead Service Provider technical resources
- Proven track record of working with scalable, high-quality web applications
- Strong understanding of data structures and software design patterns
- Experience interacting with ServiceNow or a comparable support ticketing system
- 8+ years’ working with large scale API projects
- 5+ years’ technical delivery ownership of JavaScript projects
- Extensive experience developing with GraphQL; strong proficiency in GraphQL with Java implementation is also acceptable
Preferred:
- AWS Solutions Architect or Developer certification
- Experience with RUST or other emerging web technologies
- Communication & business/product management experience
CORE WORK ACTIVITIES
Technical Leadership
- Trains and/or mentors other team members, and peers as appropriate
- Ability to work liaising with multiple teams to steer projects from inception to successful delivery
- Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
- Identifies opportunities to enhance the service delivery processes.
Delivering Technology
- Performs complex quantitative and qualitative analyses for service delivery processes and projects.
- Facilitates achievement of expected deliverables and obligations of Services Providers
- Validates completeness of requirements prior to Service Provider solutioning
- Ensures all projects follow the defined development and business case processes
- Ensures proper coordination with appropriate IT and vendor relations teams
- Provides consultation for routine and complex systems development
- Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
- Coordinates with Application Delivery and Infrastructure teams for deployment and production support activities
IT Governance
- Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
- Maintains a proper balance between business and operational risk
- Ability to assess when risks need to be escalated to right channels.
- Follows the defined project management standards and processes
Service Provider Management
- Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
- Makes short term plans for the team to effectively utilize resources
- Monitors Service Provider outcomes
- Reviews estimates of work effort for client project provided by Service Providers for accuracy
- Facilitates timely resolution of service delivery problems and minimizes the impact to clients
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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