The Senior Sales Engineer will act as a liaison between sales, product, and customers, managing technical needs and overseeing customer engagements, including demos and installations.
SENIOR SOLUTIONS ENGINEER
US REMOTE; RALEIGH, NC; DRAPER, UT; MOUNTAIN VIEW, CA
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 23,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
The Solutions Engineer is a creative thinker that acts as the "Liaison” between Sales, Product, Marketing and our customers by identifying and removing any potential roadblocks early in the sales process while creating detailed specifications agreed upon by both Egnyte and the client. You’ll manage customer pilots, prospect demonstrations and POCs, including hands-on installation and configuration of Egnyte and third-party products. You’ll develop deep knowledge of the Egnyte platform, competition, integrations and our customers.
WHAT YOU’LL DO:
- Understand our customers’ businesses and challenge their ideas of the status quo
- Be the technical lead in customer engagements in partnership with the sales team to gain technical fit through a consultative sales approach
- Proactively identify and address customer's technical needs and objections to drive sales
- Prepare and deliver technical presentations and solution proposals by matching specific client business requirements into effective technical solutions, with a focus on Egnyte’s products and services
- Maintain high level knowledge of technical strengths and weaknesses of the competitor's products and what strategy Egnyte should develop to counter
- Maintain deep knowledge of all Egnyte products/services, competitive product lines and platform integrations through self-education and Egnyte’s enablement resources
- Perform technical benefits assessment for customers by gaining detailed understanding of their environment
- Lead RFI, RFP and Security Questionnaire response completions
- Travel to customer sites, Egnyte internal meetings and trade show/conferences, if needed
YOUR QUALIFICATIONS:
- 5+ years of Sales Engineering experience, with a SaaS company focusing on content collaboration and governance (other customer facing technical roles will also be considered)
- Broad knowledge of SaaS, infrastructure, network, authentication, security and associated collaboration and governance technologies
- Curiosity about technology, and passion to both learn and share with peers and customers
- Ability to work with all levels of customer roles up to and including the CIO, CTO and CISO
- Strong people orientation with the ability to listen, work, resolve and prioritize issues to achieve customer satisfaction
- Ability to work in a highly collaborative team environment
- Strong presentation skills and ability to sell effectively in front of a mixed technical and non-technical audience
- Ability to quickly assess the critical elements of a situation and decide and execute appropriate action
- Strong experience with process-centric solution selling (aka consultative- or value-selling)
- Appreciation of and experience with the entire sales cycle including pre-sales, deployment, customer success and retention is preferred
COMPENSATION:
- Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $125k - $140k annually as well as a commission-based incentive component. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.
BENEFITS:
- Competitive salaries and comprehensive benefits
- Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
- Paid holidays and sick time
- 401(k) with company match
- Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
- Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
- Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; and Poznan, Poland
- Gym, cell phone, and internet reimbursement
- Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
- Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
- Your own Egnyte account with lifetime access
- HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
- One Medical virtual care, providing you with healthcare access across the country
Equal Employment Opportunity
Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
At Egnyte, we embrace our unique differences and thrive on the individuality of our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and foster connectedness across our varied workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.
Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.
#LI-DNI
Top Skills
Authentication
Content Collaboration
Governance
Infrastructure
Network
SaaS
Security
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